Managing Knowledge, Dynamic Capabilities, Innovative Performance, and Creating Sustainable Competitive Advantage in Family Companies: A Case Study of a Family Company in Indonesia

Family businesses often face significant challenges while trying to develop and increase their sustainability throughout generations. This is often due to their inability to properly manage the knowledge required to develop their resources to increase sustainability. Therefore, this study examines t...

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Bibliographic Details
Main Authors: Sugiarto Koentjoro, Sri Gunawan
Format: Article
Language:English
Published: Elsevier 2020-09-01
Series:Journal of Open Innovation: Technology, Market and Complexity
Subjects:
Online Access:https://www.mdpi.com/2199-8531/6/3/90
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author Sugiarto Koentjoro
Sri Gunawan
author_facet Sugiarto Koentjoro
Sri Gunawan
author_sort Sugiarto Koentjoro
collection DOAJ
description Family businesses often face significant challenges while trying to develop and increase their sustainability throughout generations. This is often due to their inability to properly manage the knowledge required to develop their resources to increase sustainability. Therefore, this study examines the relationship between processes of managing knowledge, dynamic capabilities, and innovative performance in an Indonesian family company in order to improve business performance. This is qualitative research with a single case study used to obtain data from nineparticipants in an Indonesian family company (“Ardiles”) that focuses on footwear. The findings showed that a family company that mobilizes knowledge can improve its members’ dynamic capabilities for proper business management and growth. Furthermore, the frequent process of mobilizing knowledge improves family members’ dynamic capabilities to create new ideas. This creative process helps to improve its innovative performance, thereby creating a sustainable competitive advantage among family companies.
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spelling doaj.art-54e5b6d8ba0044d0bb976d3e499a6b552023-10-02T09:26:03ZengElsevierJournal of Open Innovation: Technology, Market and Complexity2199-85312020-09-016909010.3390/joitmc6030090Managing Knowledge, Dynamic Capabilities, Innovative Performance, and Creating Sustainable Competitive Advantage in Family Companies: A Case Study of a Family Company in IndonesiaSugiarto Koentjoro0Sri Gunawan1PT. Prima Karya Kontrindo, Surabaya 60284, IndonesiaFaculty of Economics & Business, Universitas Airlangga, Surabaya 60286, IndonesiaFamily businesses often face significant challenges while trying to develop and increase their sustainability throughout generations. This is often due to their inability to properly manage the knowledge required to develop their resources to increase sustainability. Therefore, this study examines the relationship between processes of managing knowledge, dynamic capabilities, and innovative performance in an Indonesian family company in order to improve business performance. This is qualitative research with a single case study used to obtain data from nineparticipants in an Indonesian family company (“Ardiles”) that focuses on footwear. The findings showed that a family company that mobilizes knowledge can improve its members’ dynamic capabilities for proper business management and growth. Furthermore, the frequent process of mobilizing knowledge improves family members’ dynamic capabilities to create new ideas. This creative process helps to improve its innovative performance, thereby creating a sustainable competitive advantage among family companies.https://www.mdpi.com/2199-8531/6/3/90family companymanaging knowledgedynamic capabilityentrepreneurial orientationopen innovation
spellingShingle Sugiarto Koentjoro
Sri Gunawan
Managing Knowledge, Dynamic Capabilities, Innovative Performance, and Creating Sustainable Competitive Advantage in Family Companies: A Case Study of a Family Company in Indonesia
Journal of Open Innovation: Technology, Market and Complexity
family company
managing knowledge
dynamic capability
entrepreneurial orientation
open innovation
title Managing Knowledge, Dynamic Capabilities, Innovative Performance, and Creating Sustainable Competitive Advantage in Family Companies: A Case Study of a Family Company in Indonesia
title_full Managing Knowledge, Dynamic Capabilities, Innovative Performance, and Creating Sustainable Competitive Advantage in Family Companies: A Case Study of a Family Company in Indonesia
title_fullStr Managing Knowledge, Dynamic Capabilities, Innovative Performance, and Creating Sustainable Competitive Advantage in Family Companies: A Case Study of a Family Company in Indonesia
title_full_unstemmed Managing Knowledge, Dynamic Capabilities, Innovative Performance, and Creating Sustainable Competitive Advantage in Family Companies: A Case Study of a Family Company in Indonesia
title_short Managing Knowledge, Dynamic Capabilities, Innovative Performance, and Creating Sustainable Competitive Advantage in Family Companies: A Case Study of a Family Company in Indonesia
title_sort managing knowledge dynamic capabilities innovative performance and creating sustainable competitive advantage in family companies a case study of a family company in indonesia
topic family company
managing knowledge
dynamic capability
entrepreneurial orientation
open innovation
url https://www.mdpi.com/2199-8531/6/3/90
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