Becoming a Learning Organization Through Dynamic Business Process Management

As customers demand easier access to individualized products and services, companies now face an ongoing problem of how to deliver flexible and innovative solutions while maintaining efficiency and competitiveness. In this environment, the only sustainable form of competitive advantage rests in the...

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Main Author: Marek Szelągowski
Format: Article
Language:English
Published: Cognitione Foundation for the Dissemination of Knowledge and Science 2014-01-01
Series:Journal of Entrepreneurship, Management and Innovation
Subjects:
Online Access: http://jemi.edu.pl/uploadedFiles/file/all-issues/vol10/issue1/JEMI_Vol10_Issue1_2014_Article_6.pdf
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author Marek Szelągowski
author_facet Marek Szelągowski
author_sort Marek Szelągowski
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description As customers demand easier access to individualized products and services, companies now face an ongoing problem of how to deliver flexible and innovative solutions while maintaining efficiency and competitiveness. In this environment, the only sustainable form of competitive advantage rests in the ability to learn faster than the competition (de Geus, 1988). The article returns to the somewhat forgotten concept of the learning organization and explores how its principles can be applied with the use of dynamic business process management (dynamic BPM). Enabling in this concept individual or team-based limited experimentation and providing conditions for learning though experience in the course of performing business processes allows for the constant creation of practical knowledge. This article provides examples of how dynamic BPM facilitates the constant creation and verification of practical knowledge, with the aim of improving and adapting processes to maintain the competitive advantage of the organization.
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spelling doaj.art-54f672c39d794a088032bf56da3683c52023-12-02T08:13:04ZengCognitione Foundation for the Dissemination of Knowledge and ScienceJournal of Entrepreneurship, Management and Innovation2299-73262014-01-0110114716610.7341/20141016Becoming a Learning Organization Through Dynamic Business Process ManagementMarek SzelągowskiAs customers demand easier access to individualized products and services, companies now face an ongoing problem of how to deliver flexible and innovative solutions while maintaining efficiency and competitiveness. In this environment, the only sustainable form of competitive advantage rests in the ability to learn faster than the competition (de Geus, 1988). The article returns to the somewhat forgotten concept of the learning organization and explores how its principles can be applied with the use of dynamic business process management (dynamic BPM). Enabling in this concept individual or team-based limited experimentation and providing conditions for learning though experience in the course of performing business processes allows for the constant creation of practical knowledge. This article provides examples of how dynamic BPM facilitates the constant creation and verification of practical knowledge, with the aim of improving and adapting processes to maintain the competitive advantage of the organization. http://jemi.edu.pl/uploadedFiles/file/all-issues/vol10/issue1/JEMI_Vol10_Issue1_2014_Article_6.pdf knowledge managementlearning organizationorganizational learningknowledge acquisitionbusiness process managementBPMdynamic BPMProcess Miningprocess-related knowledgeknowledge-intensive processesexperimenting
spellingShingle Marek Szelągowski
Becoming a Learning Organization Through Dynamic Business Process Management
Journal of Entrepreneurship, Management and Innovation
knowledge management
learning organization
organizational learning
knowledge acquisition
business process management
BPM
dynamic BPM
Process Mining
process-related knowledge
knowledge-intensive processes
experimenting
title Becoming a Learning Organization Through Dynamic Business Process Management
title_full Becoming a Learning Organization Through Dynamic Business Process Management
title_fullStr Becoming a Learning Organization Through Dynamic Business Process Management
title_full_unstemmed Becoming a Learning Organization Through Dynamic Business Process Management
title_short Becoming a Learning Organization Through Dynamic Business Process Management
title_sort becoming a learning organization through dynamic business process management
topic knowledge management
learning organization
organizational learning
knowledge acquisition
business process management
BPM
dynamic BPM
Process Mining
process-related knowledge
knowledge-intensive processes
experimenting
url http://jemi.edu.pl/uploadedFiles/file/all-issues/vol10/issue1/JEMI_Vol10_Issue1_2014_Article_6.pdf
work_keys_str_mv AT marekszelagowski becomingalearningorganizationthroughdynamicbusinessprocessmanagement