Digital Information Credibility: Towards a Set of Guidelines for Quality Assessment of Grey Literature in Multivocal Literature Review

Credibility, in general, can be interpreted as a sense of trust in someone. The credibility of information remarkably influences the public’s willingness to do or not to do some things. In this research study, the credibility of digital news stories can be interpreted as the sense of confidence a pe...

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Main Authors: Muhammad Faisal Abrar, Muhammad Sohail Khan, Inayat Khan, Gauhar Ali, Sajid Shah
Format: Article
Language:English
Published: MDPI AG 2023-04-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/13/7/4483
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author Muhammad Faisal Abrar
Muhammad Sohail Khan
Inayat Khan
Gauhar Ali
Sajid Shah
author_facet Muhammad Faisal Abrar
Muhammad Sohail Khan
Inayat Khan
Gauhar Ali
Sajid Shah
author_sort Muhammad Faisal Abrar
collection DOAJ
description Credibility, in general, can be interpreted as a sense of trust in someone. The credibility of information remarkably influences the public’s willingness to do or not to do some things. In this research study, the credibility of digital news stories can be interpreted as the sense of confidence a person has in a source of available information that affects their behavior. Humans spread less credible information instead of more credible information very quickly because humans take an interest in fear, disgust, and surprise. Less credible news may affect individuals as well as economies. Therefore, there is a dire need in the current digital era to find out what affects the credibility of digital news stories. This study aims to review the published literature and the grey literature to determine the factors affecting digital news credibility and the factors that build credibility in digital news stories. In this paper, we have developed a multivocal literature review protocol to assess the credibility of digital news stories. The multivocal literature review is an advanced version of the systematic literature review that searches for grey literature in addition to the published literature. The expected outcomes after implementing our protocol will be a list of credibility factors and their practices that can play a vital role in ensuring the credibility of digital news stories. Based on this protocol, we formulated guidelines for the quality assessment of grey literature. The future direction of this research is to analyze the factors through multi-criteria decision-making (MCDM), i.e., analytical hierarchical process.
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spelling doaj.art-55138f6495e74e9dad520dd90e4333122023-11-17T16:20:59ZengMDPI AGApplied Sciences2076-34172023-04-01137448310.3390/app13074483Digital Information Credibility: Towards a Set of Guidelines for Quality Assessment of Grey Literature in Multivocal Literature ReviewMuhammad Faisal Abrar0Muhammad Sohail Khan1Inayat Khan2Gauhar Ali3Sajid Shah4Department of Computer Software Engineering, University of Engineering and Technology, Peshawar 25120, PakistanDepartment of Computer Software Engineering, University of Engineering and Technology, Mardan 23200, PakistanDepartment of Computer Science, University of Engineering and Technology, Mardan 23200, PakistanEIAS Data Science and Blockchain Lab, College of Computer and Information Sciences, Prince Sultan University, Riyadh 11586, Saudi ArabiaEIAS Data Science and Blockchain Lab, College of Computer and Information Sciences, Prince Sultan University, Riyadh 11586, Saudi ArabiaCredibility, in general, can be interpreted as a sense of trust in someone. The credibility of information remarkably influences the public’s willingness to do or not to do some things. In this research study, the credibility of digital news stories can be interpreted as the sense of confidence a person has in a source of available information that affects their behavior. Humans spread less credible information instead of more credible information very quickly because humans take an interest in fear, disgust, and surprise. Less credible news may affect individuals as well as economies. Therefore, there is a dire need in the current digital era to find out what affects the credibility of digital news stories. This study aims to review the published literature and the grey literature to determine the factors affecting digital news credibility and the factors that build credibility in digital news stories. In this paper, we have developed a multivocal literature review protocol to assess the credibility of digital news stories. The multivocal literature review is an advanced version of the systematic literature review that searches for grey literature in addition to the published literature. The expected outcomes after implementing our protocol will be a list of credibility factors and their practices that can play a vital role in ensuring the credibility of digital news stories. Based on this protocol, we formulated guidelines for the quality assessment of grey literature. The future direction of this research is to analyze the factors through multi-criteria decision-making (MCDM), i.e., analytical hierarchical process.https://www.mdpi.com/2076-3417/13/7/4483information credibilitymultivocal literature reviewquality assessmentguidelinesgrey literature
spellingShingle Muhammad Faisal Abrar
Muhammad Sohail Khan
Inayat Khan
Gauhar Ali
Sajid Shah
Digital Information Credibility: Towards a Set of Guidelines for Quality Assessment of Grey Literature in Multivocal Literature Review
Applied Sciences
information credibility
multivocal literature review
quality assessment
guidelines
grey literature
title Digital Information Credibility: Towards a Set of Guidelines for Quality Assessment of Grey Literature in Multivocal Literature Review
title_full Digital Information Credibility: Towards a Set of Guidelines for Quality Assessment of Grey Literature in Multivocal Literature Review
title_fullStr Digital Information Credibility: Towards a Set of Guidelines for Quality Assessment of Grey Literature in Multivocal Literature Review
title_full_unstemmed Digital Information Credibility: Towards a Set of Guidelines for Quality Assessment of Grey Literature in Multivocal Literature Review
title_short Digital Information Credibility: Towards a Set of Guidelines for Quality Assessment of Grey Literature in Multivocal Literature Review
title_sort digital information credibility towards a set of guidelines for quality assessment of grey literature in multivocal literature review
topic information credibility
multivocal literature review
quality assessment
guidelines
grey literature
url https://www.mdpi.com/2076-3417/13/7/4483
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