EFFICIENCY AND QUALITY OF UNIVERSITY'S PERFORMANCE: FACULTY OPINION
The article dwells upon the issue of the quality and efficiency of higher education and presents the results of the survey which determines the readiness degree of the University teachers and management to the effective contract introduction. The contractual relationship is to be discussion based an...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2015-10-01
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| Series: | International Journal for Quality Research |
| Subjects: | |
| Online Access: | http://www.ijqr.net/journal/v9-n3/06.pdf |
| _version_ | 1818671266648817664 |
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| author | Sergey Trapitsin Olga Krokinskaya Victor Timchenko |
| author_facet | Sergey Trapitsin Olga Krokinskaya Victor Timchenko |
| author_sort | Sergey Trapitsin |
| collection | DOAJ |
| description | The article dwells upon the issue of the quality and efficiency of higher education and presents the results of the survey which determines the readiness degree of the University teachers and management to the effective contract introduction. The contractual relationship is to be discussion based and similar to the social contract which is possible only if the upper and lower parts of the University structure will combine their efforts and effectively cooperate. The synthetic and multi-faceted socio-economic character of efficiency makes the development of practice-oriented tools for performance management of the University a burning issue. |
| first_indexed | 2024-12-17T07:21:16Z |
| format | Article |
| id | doaj.art-5521f6960abc44aab8cc56b6ed6c7a32 |
| institution | Directory Open Access Journal |
| issn | 1800-6450 1800-7473 |
| language | English |
| last_indexed | 2024-12-17T07:21:16Z |
| publishDate | 2015-10-01 |
| publisher | Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia |
| record_format | Article |
| series | International Journal for Quality Research |
| spelling | doaj.art-5521f6960abc44aab8cc56b6ed6c7a322022-12-21T21:58:45ZengCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaInternational Journal for Quality Research1800-64501800-74732015-10-0193435454EFFICIENCY AND QUALITY OF UNIVERSITY'S PERFORMANCE: FACULTY OPINIONSergey Trapitsin0Olga Krokinskaya1Victor Timchenko2Herzen State Pedagogical University of Saint-Petersburg, Department of the Institute of Economics and Management, RussiaHerzen State Pedagogical University of Saint-Petersburg, Research Institute of Complete Social Research Department of the Social Science, RussiaHerzen State Pedagogical University of Saint-Petersburg, Department of the Institute of Economics and Management, RussiaThe article dwells upon the issue of the quality and efficiency of higher education and presents the results of the survey which determines the readiness degree of the University teachers and management to the effective contract introduction. The contractual relationship is to be discussion based and similar to the social contract which is possible only if the upper and lower parts of the University structure will combine their efforts and effectively cooperate. The synthetic and multi-faceted socio-economic character of efficiency makes the development of practice-oriented tools for performance management of the University a burning issue.http://www.ijqr.net/journal/v9-n3/06.pdfqualityquality of educationquality assurancesociology of educationcustomer feedbackinternal customer satisfaction assessment |
| spellingShingle | Sergey Trapitsin Olga Krokinskaya Victor Timchenko EFFICIENCY AND QUALITY OF UNIVERSITY'S PERFORMANCE: FACULTY OPINION International Journal for Quality Research quality quality of education quality assurance sociology of education customer feedback internal customer satisfaction assessment |
| title | EFFICIENCY AND QUALITY OF UNIVERSITY'S PERFORMANCE: FACULTY OPINION |
| title_full | EFFICIENCY AND QUALITY OF UNIVERSITY'S PERFORMANCE: FACULTY OPINION |
| title_fullStr | EFFICIENCY AND QUALITY OF UNIVERSITY'S PERFORMANCE: FACULTY OPINION |
| title_full_unstemmed | EFFICIENCY AND QUALITY OF UNIVERSITY'S PERFORMANCE: FACULTY OPINION |
| title_short | EFFICIENCY AND QUALITY OF UNIVERSITY'S PERFORMANCE: FACULTY OPINION |
| title_sort | efficiency and quality of university s performance faculty opinion |
| topic | quality quality of education quality assurance sociology of education customer feedback internal customer satisfaction assessment |
| url | http://www.ijqr.net/journal/v9-n3/06.pdf |
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