The balanced scorecard and EFQM working together in a performance management framework in construction industry

The balanced scorecard and EFQM working together in a performance management framework in construction industry

In the recent years the Balanced Scorecard (BSC) and EFQM Excellence Model (EFQM) became very popular performance management (PMM) models. However, many studies showed their flaws, especially in communicating, integrating and aligning Key Performance Indicators (KPI) with strategy, setting targets a...

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Bibliographic Details
Main Authors: Mladen Vukomanovic, Mladen Radujkovic
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2013-10-01
Series:Journal of Civil Engineering and Management
Subjects:
performance management
framework
EFQM Excellence Model
the Balanced Scorecard
business excellence
Online Access:http://journals.vgtu.lt/index.php/JCEM/article/view/3902

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