Utility of a Telephone Triage Hotline in Response to the COVID-19 Pandemic: Longitudinal Observational Study

BackgroundDuring the initial months of the COVID-19 pandemic, rapidly rising disease prevalence in the United States created a demand for patient-facing information exchanges that addressed questions and concerns about the disease. One approach to managing increased patient v...

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Bibliographic Details
Main Authors: Benjamin A Y Cher, Eric A Wilson, Alexa M Pinsky, Ryan F Townshend, Ann V Wolski, Michael Broderick, Allison M Milen, Audrey Lau, Amrit Singh, Sandro K Cinti, Carl G Engelke, Anjan K Saha
Format: Article
Language:English
Published: JMIR Publications 2021-11-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2021/11/e28105