Development of a valid and reliable software customization model for SaaS quality through iterative method: perspectives from academia
Despite the benefits of standardization, the customization of Software as a Service (SaaS) application is also essential because of the many unique requirements of customers. This study, therefore, focuses on the development of a valid and reliable software customization model for SaaS quality that...
Main Authors: | Abdulrazzaq Qasem Ali, Abu Bakar Md Sultan, Abdul Azim Abd Ghani, Hazura Zulzalil |
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Format: | Article |
Language: | English |
Published: |
PeerJ Inc.
2020-09-01
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Series: | PeerJ Computer Science |
Subjects: | |
Online Access: | https://peerj.com/articles/cs-294.pdf |
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