MODEL PENINGKATAN KNOWLEDGE SHARING BERBASIS MODAL SOSIAL DAN LEARNING ORGANIZATIONTERHADAP KINERJA AGENCY PADA PT PRUDENTIAL LIFE ASSURANCE

The role of human resources reliable and professional in order to increase performance is needed, because it will affect the survival of the company. The phenomenon that often occurs in PT Prudential Life Assurance is the declining performance of the agency in the search for life insurance custom...

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Main Author: Athoillah Athoillah
Format: Article
Language:Indonesian
Published: Universitas Islam Sultan Agung Semarang 2017-07-01
Series:Jurnal Ekonomi dan Bisnis
Subjects:
Online Access:http://jurnal.unissula.ac.id/index.php/ekobis/article/view/1619
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author Athoillah Athoillah
author_facet Athoillah Athoillah
author_sort Athoillah Athoillah
collection DOAJ
description The role of human resources reliable and professional in order to increase performance is needed, because it will affect the survival of the company. The phenomenon that often occurs in PT Prudential Life Assurance is the declining performance of the agency in the search for life insurance customers indicated by the number of customers. The purpose of this research is to investigate and analyze the influence of social capital and learning organization of the agency’s performance in PT Prudential Life Assurance with knowledge sharing as an intervening variable. The population is all the marketing power PT Prudential HD Agency Semarang are still active by 67 employees. Given a population of only 67 employees, it deserves to be taken as a whole to be sampled, so this study is a census study. A tool of analysis is path analysis, which previously tested the validity and reliability and classic assumption test. The test results indicate social capital proved to have a positive effect and significant knowledge sharing. Learning organization has a positive and significant impact on knowledge sharing. Social capital, learning organization and knowledge sharing proved to have a positive and significant impact on the performance of the agency. Knowledge sharing is not able to become an intervening variable between social capital with the performance of the agency. Knowledge sharing is able to become an intervening variable between learning organization with the performance of the agency, meaning that the higher awareness of the company in increasing the capacity of learning for employees, it will raise the height of employees to share knowledge and it certainly will impact on the high performance of the agency.
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spelling doaj.art-55830dcd0bc6465197160bf8d09d7b0b2022-12-22T00:48:56ZindUniversitas Islam Sultan Agung SemarangJurnal Ekonomi dan Bisnis1411-22801411-22802017-07-01182174183http://dx.doi.org/10.30659/ekobis.18.2.174-183MODEL PENINGKATAN KNOWLEDGE SHARING BERBASIS MODAL SOSIAL DAN LEARNING ORGANIZATIONTERHADAP KINERJA AGENCY PADA PT PRUDENTIAL LIFE ASSURANCEAthoillah AthoillahThe role of human resources reliable and professional in order to increase performance is needed, because it will affect the survival of the company. The phenomenon that often occurs in PT Prudential Life Assurance is the declining performance of the agency in the search for life insurance customers indicated by the number of customers. The purpose of this research is to investigate and analyze the influence of social capital and learning organization of the agency’s performance in PT Prudential Life Assurance with knowledge sharing as an intervening variable. The population is all the marketing power PT Prudential HD Agency Semarang are still active by 67 employees. Given a population of only 67 employees, it deserves to be taken as a whole to be sampled, so this study is a census study. A tool of analysis is path analysis, which previously tested the validity and reliability and classic assumption test. The test results indicate social capital proved to have a positive effect and significant knowledge sharing. Learning organization has a positive and significant impact on knowledge sharing. Social capital, learning organization and knowledge sharing proved to have a positive and significant impact on the performance of the agency. Knowledge sharing is not able to become an intervening variable between social capital with the performance of the agency. Knowledge sharing is able to become an intervening variable between learning organization with the performance of the agency, meaning that the higher awareness of the company in increasing the capacity of learning for employees, it will raise the height of employees to share knowledge and it certainly will impact on the high performance of the agency.http://jurnal.unissula.ac.id/index.php/ekobis/article/view/1619Social capitallearning organizationknowledge sharingperformance agency
spellingShingle Athoillah Athoillah
MODEL PENINGKATAN KNOWLEDGE SHARING BERBASIS MODAL SOSIAL DAN LEARNING ORGANIZATIONTERHADAP KINERJA AGENCY PADA PT PRUDENTIAL LIFE ASSURANCE
Jurnal Ekonomi dan Bisnis
Social capital
learning organization
knowledge sharing
performance agency
title MODEL PENINGKATAN KNOWLEDGE SHARING BERBASIS MODAL SOSIAL DAN LEARNING ORGANIZATIONTERHADAP KINERJA AGENCY PADA PT PRUDENTIAL LIFE ASSURANCE
title_full MODEL PENINGKATAN KNOWLEDGE SHARING BERBASIS MODAL SOSIAL DAN LEARNING ORGANIZATIONTERHADAP KINERJA AGENCY PADA PT PRUDENTIAL LIFE ASSURANCE
title_fullStr MODEL PENINGKATAN KNOWLEDGE SHARING BERBASIS MODAL SOSIAL DAN LEARNING ORGANIZATIONTERHADAP KINERJA AGENCY PADA PT PRUDENTIAL LIFE ASSURANCE
title_full_unstemmed MODEL PENINGKATAN KNOWLEDGE SHARING BERBASIS MODAL SOSIAL DAN LEARNING ORGANIZATIONTERHADAP KINERJA AGENCY PADA PT PRUDENTIAL LIFE ASSURANCE
title_short MODEL PENINGKATAN KNOWLEDGE SHARING BERBASIS MODAL SOSIAL DAN LEARNING ORGANIZATIONTERHADAP KINERJA AGENCY PADA PT PRUDENTIAL LIFE ASSURANCE
title_sort model peningkatan knowledge sharing berbasis modal sosial dan learning organizationterhadap kinerja agency pada pt prudential life assurance
topic Social capital
learning organization
knowledge sharing
performance agency
url http://jurnal.unissula.ac.id/index.php/ekobis/article/view/1619
work_keys_str_mv AT athoillahathoillah modelpeningkatanknowledgesharingberbasismodalsosialdanlearningorganizationterhadapkinerjaagencypadaptprudentiallifeassurance