Digital Governance in Human Resources Development (HRD) Portal with Soft Systems Methodology Approach, Study of BUMN Holding Survey Services
The rapid development of technology has significantly impacted various aspects of human life, including in the world of work and the development of human resources (HR). Digital governance is the development of the concept of E-Government, which focuses more on user participation in its application....
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| Format: | Article |
| Language: | English |
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FISIP UIN Sunan Gunung Djati Bandung, Jurusan Administrasi Publik
2023-08-01
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| Series: | Publica |
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| Online Access: | https://journal.uinsgd.ac.id/index.php/publica/article/view/30425 |
| _version_ | 1797262985202237440 |
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| author | Arif Bijaksana Satria Negara Rachma Fitriati |
| author_facet | Arif Bijaksana Satria Negara Rachma Fitriati |
| author_sort | Arif Bijaksana Satria Negara |
| collection | DOAJ |
| description | The rapid development of technology has significantly impacted various aspects of human life, including in the world of work and the development of human resources (HR). Digital governance is the development of the concept of E-Government, which focuses more on user participation in its application. Implementing digital governance is a human capital application transforming how companies manage their human resources. For more than three decades, SBU Marine Services used a time-based payroll system. However, since 2021, the company switched to a competency-based approach. This change has led to an income gap between long-standing contract employees and new joiners. In addition, the salary data collection system still uses spreadsheets, which have several potential governance issues, such as transparency of the payroll system, information on employee training and grading data, etc. This study uses the soft systems methodology (SSM) approach to analyze digital governance using the HRD Portal application in SBU Marine Services. The results showed no policy governing contract employee governance in SBU Marine Services, so the HRD Portal is needed. This research recommends creating an HRD Portal SOP policy to measure and monitor employee performance more effectively and efficiently. The contribution of this study, with the HRD Portal SOP policy, can change the payroll system from a time-based system to a competency-based system, overcome the social gap in contract employee income, and increase transparency and fairness in human capital management at SBU Marine Services. |
| first_indexed | 2024-04-25T00:05:48Z |
| format | Article |
| id | doaj.art-55eb44e1ca2c4c55a6d3941c3ccecf84 |
| institution | Directory Open Access Journal |
| issn | 2085-6555 2715-9256 |
| language | English |
| last_indexed | 2024-04-25T00:05:48Z |
| publishDate | 2023-08-01 |
| publisher | FISIP UIN Sunan Gunung Djati Bandung, Jurusan Administrasi Publik |
| record_format | Article |
| series | Publica |
| spelling | doaj.art-55eb44e1ca2c4c55a6d3941c3ccecf842024-03-14T05:51:55ZengFISIP UIN Sunan Gunung Djati Bandung, Jurusan Administrasi PublikPublica2085-65552715-92562023-08-0115251853310.15575/jpan.v15i2.304258079Digital Governance in Human Resources Development (HRD) Portal with Soft Systems Methodology Approach, Study of BUMN Holding Survey ServicesArif Bijaksana Satria Negara0Rachma Fitriati1Indonesian Classification Bureau (BKI-SBU Marine Services)Universitas Indonesia, DepokThe rapid development of technology has significantly impacted various aspects of human life, including in the world of work and the development of human resources (HR). Digital governance is the development of the concept of E-Government, which focuses more on user participation in its application. Implementing digital governance is a human capital application transforming how companies manage their human resources. For more than three decades, SBU Marine Services used a time-based payroll system. However, since 2021, the company switched to a competency-based approach. This change has led to an income gap between long-standing contract employees and new joiners. In addition, the salary data collection system still uses spreadsheets, which have several potential governance issues, such as transparency of the payroll system, information on employee training and grading data, etc. This study uses the soft systems methodology (SSM) approach to analyze digital governance using the HRD Portal application in SBU Marine Services. The results showed no policy governing contract employee governance in SBU Marine Services, so the HRD Portal is needed. This research recommends creating an HRD Portal SOP policy to measure and monitor employee performance more effectively and efficiently. The contribution of this study, with the HRD Portal SOP policy, can change the payroll system from a time-based system to a competency-based system, overcome the social gap in contract employee income, and increase transparency and fairness in human capital management at SBU Marine Services.https://journal.uinsgd.ac.id/index.php/publica/article/view/30425e-governmentdigital governancehuman capitalhrd portalsoes. |
| spellingShingle | Arif Bijaksana Satria Negara Rachma Fitriati Digital Governance in Human Resources Development (HRD) Portal with Soft Systems Methodology Approach, Study of BUMN Holding Survey Services Publica e-government digital governance human capital hrd portal soes. |
| title | Digital Governance in Human Resources Development (HRD) Portal with Soft Systems Methodology Approach, Study of BUMN Holding Survey Services |
| title_full | Digital Governance in Human Resources Development (HRD) Portal with Soft Systems Methodology Approach, Study of BUMN Holding Survey Services |
| title_fullStr | Digital Governance in Human Resources Development (HRD) Portal with Soft Systems Methodology Approach, Study of BUMN Holding Survey Services |
| title_full_unstemmed | Digital Governance in Human Resources Development (HRD) Portal with Soft Systems Methodology Approach, Study of BUMN Holding Survey Services |
| title_short | Digital Governance in Human Resources Development (HRD) Portal with Soft Systems Methodology Approach, Study of BUMN Holding Survey Services |
| title_sort | digital governance in human resources development hrd portal with soft systems methodology approach study of bumn holding survey services |
| topic | e-government digital governance human capital hrd portal soes. |
| url | https://journal.uinsgd.ac.id/index.php/publica/article/view/30425 |
| work_keys_str_mv | AT arifbijaksanasatrianegara digitalgovernanceinhumanresourcesdevelopmenthrdportalwithsoftsystemsmethodologyapproachstudyofbumnholdingsurveyservices AT rachmafitriati digitalgovernanceinhumanresourcesdevelopmenthrdportalwithsoftsystemsmethodologyapproachstudyofbumnholdingsurveyservices |