| Summary: | In the current turbulent business environment, the big and medium enterprises must organize their activity in order to face new challenges. One of the organizational forms that can stimulate the performances of the firms is the one in responsibility centers. This paper addresses the issue of the responsibility centers starting from the possibility of using benchmarking before and after the implementation of this organizational form. After highlighting the advantages of the responsibility centers, we presented a study made in Romanian big and medium organizations, regarding the barriers in the design and implementation of this organizational form. The main causes that determine Romanian managers to avoid the organization in responsibility center were analyzed through several techniques specifically used in quality management. After this analyze, we proposed several measures for overcoming these barriers.
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