The Usage of Smartphone and Mobile Applications from the Point of View of Customers in Poland

The main objective of this article was to identify the conditions for the use of smartphones and mobile applications in Poland in the second half of 2018. The scope of the present analysis was limited to a selected sample of more than 470 respondents, and it examined the group of the most active use...

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Main Author: Witold Chmielarz
Format: Article
Language:English
Published: MDPI AG 2020-04-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/11/4/220
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author Witold Chmielarz
author_facet Witold Chmielarz
author_sort Witold Chmielarz
collection DOAJ
description The main objective of this article was to identify the conditions for the use of smartphones and mobile applications in Poland in the second half of 2018. The scope of the present analysis was limited to a selected sample of more than 470 respondents, and it examined the group of the most active users of smartphones and mobile applications. The author adopted the CAWI (computer associated web interview) method, which was previously verified by a randomly selected pilot sample, in his study. The obtained results were compared with the findings of other studies. They indicated that users of smartphones and mobile applications in Poland do not differ in their assessments from users in Europe and around the world. In this context, the key implication for researchers is the identified level of development of the use of smartphones and mobile applications in Poland at the end of 2018. The main limitation of the research was the selection of the research sample, which consisted only of members of the academic community. The scope of this article aimed to fill a gap in terms of the quantitative and qualitative methods that are applied to examine the use of mobile devices and mobile software. At the same time, this study creates the foundations for further research on intercultural differences. It is important to note that the present research sample needs to be extended beyond the academic community for the research results to be fully generalized.
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spelling doaj.art-5645cb1f427342f5ba756868b5faa0a32023-11-19T21:58:54ZengMDPI AGInformation2078-24892020-04-0111422010.3390/info11040220The Usage of Smartphone and Mobile Applications from the Point of View of Customers in PolandWitold Chmielarz0Faculty of Management, University of Warsaw, 00-927 Warsaw, PolandThe main objective of this article was to identify the conditions for the use of smartphones and mobile applications in Poland in the second half of 2018. The scope of the present analysis was limited to a selected sample of more than 470 respondents, and it examined the group of the most active users of smartphones and mobile applications. The author adopted the CAWI (computer associated web interview) method, which was previously verified by a randomly selected pilot sample, in his study. The obtained results were compared with the findings of other studies. They indicated that users of smartphones and mobile applications in Poland do not differ in their assessments from users in Europe and around the world. In this context, the key implication for researchers is the identified level of development of the use of smartphones and mobile applications in Poland at the end of 2018. The main limitation of the research was the selection of the research sample, which consisted only of members of the academic community. The scope of this article aimed to fill a gap in terms of the quantitative and qualitative methods that are applied to examine the use of mobile devices and mobile software. At the same time, this study creates the foundations for further research on intercultural differences. It is important to note that the present research sample needs to be extended beyond the academic community for the research results to be fully generalized.https://www.mdpi.com/2078-2489/11/4/220smartphonesmobile applicationsevaluation of mobile applicationsusage of smartphones
spellingShingle Witold Chmielarz
The Usage of Smartphone and Mobile Applications from the Point of View of Customers in Poland
Information
smartphones
mobile applications
evaluation of mobile applications
usage of smartphones
title The Usage of Smartphone and Mobile Applications from the Point of View of Customers in Poland
title_full The Usage of Smartphone and Mobile Applications from the Point of View of Customers in Poland
title_fullStr The Usage of Smartphone and Mobile Applications from the Point of View of Customers in Poland
title_full_unstemmed The Usage of Smartphone and Mobile Applications from the Point of View of Customers in Poland
title_short The Usage of Smartphone and Mobile Applications from the Point of View of Customers in Poland
title_sort usage of smartphone and mobile applications from the point of view of customers in poland
topic smartphones
mobile applications
evaluation of mobile applications
usage of smartphones
url https://www.mdpi.com/2078-2489/11/4/220
work_keys_str_mv AT witoldchmielarz theusageofsmartphoneandmobileapplicationsfromthepointofviewofcustomersinpoland
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