Mazaraat Cheese Consumer Purchasing Decision

This study aims to identify the characteristics of Mazaraat consumers, analyze the influence of customer perceived value (CPV), brand awareness, consumer knowledge, and marketing mix on Mazaraat cheese consumer purchasing decisions, and develop appropriate managerial implications to improve Mazaraat...

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Bibliographic Details
Main Authors: Indah Ria Lestari, Ujang Sumarwan, Istiqlaliyah Muflikhati
Format: Article
Language:English
Published: Prasetiya Mulya Publishing 2020-05-01
Series:International Research Journal of Business Studies
Subjects:
Online Access:http://irjbs.com/index.php/jurnalirjbs/article/view/1686
Description
Summary:This study aims to identify the characteristics of Mazaraat consumers, analyze the influence of customer perceived value (CPV), brand awareness, consumer knowledge, and marketing mix on Mazaraat cheese consumer purchasing decisions, and develop appropriate managerial implications to improve Mazaraat consumer purchasing decisions. The study used 158 local Mazaraat consumers as respondents surveyed using a questionnaire and the data obtained were processed using SEM-PLS. The results showed that customer perceived value, brand awareness, and product variables had a positive and significant influence on purchasing decisions. Meanwhile, the variables of consumer knowledge, promotion, price, and location did not have a significant influence on purchasing decisions. Overall, the product has the most significant direct and indirect influences on purchasing decisions for Mazaraat cheese. The companies should pay attention to the marketing mix variables and other connecting variables to improve the purchasing decisions of Mazaraat cheese.
ISSN:2089-6271
2338-4565