Verification of a Quality Management Theory: Using a Delphi Study
BackgroundA model of quality management called Strategic Collaborative Quality Management (SCQM) model was developed based on the quality management literature review, the findings of a survey on quality management assessment in healthcare organisations, semi-structured interviews with healthcare st...
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| Format: | Article |
| Language: | English |
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Kerman University of Medical Sciences
2013-11-01
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| Series: | International Journal of Health Policy and Management |
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| Online Access: | http://www.ijhpm.com/?_action=showPDF&article=2783&_ob=b5f32d53fd6d33187322ee8eff90d50d&fileName=full_text.pdf. |
| _version_ | 1819259376479764480 |
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| author | Ali Mohammad Mosadeghrad |
| author_facet | Ali Mohammad Mosadeghrad |
| author_sort | Ali Mohammad Mosadeghrad |
| collection | DOAJ |
| description | BackgroundA model of quality management called Strategic Collaborative Quality Management (SCQM) model was developed based on the quality management literature review, the findings of a survey on quality management assessment in healthcare organisations, semi-structured interviews with healthcare stakeholders, and a Delphi study on healthcare quality management experts. The purpose of this study was to verify the SCQM model. MethodsThe proposed model was further developed using feedback from thirty quality management experts using a Delphi method. Further, a guidebook for its implementation was prepared including a road map and performance measurement. ResultsThe research led to the development of a context-specific model of quality management for healthcare organisations and a series of guidelines for its implementation. ConclusionA proper model of quality management should be developed and implemented properly in healthcare organisations to achieve business excellence. |
| first_indexed | 2024-12-23T19:09:02Z |
| format | Article |
| id | doaj.art-56b76cc73f05440a87c67b99709643fc |
| institution | Directory Open Access Journal |
| issn | 2322-5939 |
| language | English |
| last_indexed | 2024-12-23T19:09:02Z |
| publishDate | 2013-11-01 |
| publisher | Kerman University of Medical Sciences |
| record_format | Article |
| series | International Journal of Health Policy and Management |
| spelling | doaj.art-56b76cc73f05440a87c67b99709643fc2022-12-21T17:34:31ZengKerman University of Medical SciencesInternational Journal of Health Policy and Management2322-59392013-11-0114261271Verification of a Quality Management Theory: Using a Delphi StudyAli Mohammad MosadeghradBackgroundA model of quality management called Strategic Collaborative Quality Management (SCQM) model was developed based on the quality management literature review, the findings of a survey on quality management assessment in healthcare organisations, semi-structured interviews with healthcare stakeholders, and a Delphi study on healthcare quality management experts. The purpose of this study was to verify the SCQM model. MethodsThe proposed model was further developed using feedback from thirty quality management experts using a Delphi method. Further, a guidebook for its implementation was prepared including a road map and performance measurement. ResultsThe research led to the development of a context-specific model of quality management for healthcare organisations and a series of guidelines for its implementation. ConclusionA proper model of quality management should be developed and implemented properly in healthcare organisations to achieve business excellence.http://www.ijhpm.com/?_action=showPDF&article=2783&_ob=b5f32d53fd6d33187322ee8eff90d50d&fileName=full_text.pdf.Strategic Quality ManagementHealthcare OrganisationsModelling |
| spellingShingle | Ali Mohammad Mosadeghrad Verification of a Quality Management Theory: Using a Delphi Study International Journal of Health Policy and Management Strategic Quality Management Healthcare Organisations Modelling |
| title | Verification of a Quality Management Theory: Using a Delphi Study |
| title_full | Verification of a Quality Management Theory: Using a Delphi Study |
| title_fullStr | Verification of a Quality Management Theory: Using a Delphi Study |
| title_full_unstemmed | Verification of a Quality Management Theory: Using a Delphi Study |
| title_short | Verification of a Quality Management Theory: Using a Delphi Study |
| title_sort | verification of a quality management theory using a delphi study |
| topic | Strategic Quality Management Healthcare Organisations Modelling |
| url | http://www.ijhpm.com/?_action=showPDF&article=2783&_ob=b5f32d53fd6d33187322ee8eff90d50d&fileName=full_text.pdf. |
| work_keys_str_mv | AT alimohammadmosadeghrad verificationofaqualitymanagementtheoryusingadelphistudy |