Identifying best approaches for engaging patients and family members in health informatics initiatives: a case study of the Group Priority Sort technique
Abstract Background Patient engagement strategies in health service delivery have become more common in recent years. However, many healthcare organizations are challenged in identifying the best methods to engage patients in health information technology (IT) initiatives. Engaging with important st...
| Main Authors: | , , , , , , , , , , , , , |
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| Format: | Article |
| Language: | English |
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BMC
2020-05-01
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| Series: | Research Involvement and Engagement |
| Subjects: | |
| Online Access: | http://link.springer.com/article/10.1186/s40900-020-00203-8 |
| _version_ | 1818989433023627264 |
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| author | Brian Lo Timothy Zhang Kevin Leung Rohan Mehta Craig Kuziemsky Richard G. Booth Anna Chyjek Sarah Collins Rossetti Drew McLean Elizabeth Borycki David McLay Justin Noble Shawn Carter Gillian Strudwick |
| author_facet | Brian Lo Timothy Zhang Kevin Leung Rohan Mehta Craig Kuziemsky Richard G. Booth Anna Chyjek Sarah Collins Rossetti Drew McLean Elizabeth Borycki David McLay Justin Noble Shawn Carter Gillian Strudwick |
| author_sort | Brian Lo |
| collection | DOAJ |
| description | Abstract Background Patient engagement strategies in health service delivery have become more common in recent years. However, many healthcare organizations are challenged in identifying the best methods to engage patients in health information technology (IT) initiatives. Engaging with important stakeholders to identify effective opportunities can inform the development of a resource that addresses this issue and supports organizations in their endeavors. The purpose of this paper is to share our experience and lessons learned from applying a novel consensus-building technique in order to identify key elements for effective patient engagement in health IT initiatives. This will be done through a case study approach. Methods Patients, family members of patients, health professionals, researchers, students, vendor representatives and individuals who work in health IT roles in health organizations were engaged through a one-day symposium in Toronto, Canada in September, 2018. During the symposium, the Group Priority Sort technique was used to obtain structured feedback from symposium attendees in the context of small group discussions. Descriptive statistics and a content analysis were undertaken to analyze the data collected through the Group Priority Sort as well as participant feedback following the symposium. Results A total of 37 participants attended the symposium from a variety of settings and organizations. Using the Group Priority Sort technique, 30 topics were classified by priority to be included in a future resource. Participant feedback pertaining to the symposium and research methods was largely positive. Several areas of improvement, such as clarity of items, were identified from this case study. Conclusions The Group Priority Sort technique was an efficient method for obtaining valuable suggestions from a diverse group of stakeholders, including patients and family members. The specific priorities and feedback obtained from the symposium will be incorporated into a resource for healthcare organizations to aid them in engaging patients in health IT initiatives. Additionally, five important considerations were identified when conducting future work with the Group Priority Sort technique and are outlined in this paper. |
| first_indexed | 2024-12-20T19:38:24Z |
| format | Article |
| id | doaj.art-56bacbf8e3d54bef9abc56f281e96513 |
| institution | Directory Open Access Journal |
| issn | 2056-7529 |
| language | English |
| last_indexed | 2024-12-20T19:38:24Z |
| publishDate | 2020-05-01 |
| publisher | BMC |
| record_format | Article |
| series | Research Involvement and Engagement |
| spelling | doaj.art-56bacbf8e3d54bef9abc56f281e965132022-12-21T19:28:35ZengBMCResearch Involvement and Engagement2056-75292020-05-01611910.1186/s40900-020-00203-8Identifying best approaches for engaging patients and family members in health informatics initiatives: a case study of the Group Priority Sort techniqueBrian Lo0Timothy Zhang1Kevin Leung2Rohan Mehta3Craig Kuziemsky4Richard G. Booth5Anna Chyjek6Sarah Collins Rossetti7Drew McLean8Elizabeth Borycki9David McLay10Justin Noble11Shawn Carter12Gillian Strudwick13Centre for Addiction and Mental HealthCentre for Addiction and Mental HealthCentre for Addiction and Mental HealthCentre for Addiction and Mental HealthTelfer School of Management, University of OttawaArthur Labatt Family School of Nursing, Western UniversityCentre for Addiction and Mental HealthDepartment of Biomedical Informatics and School of Nursing, Columbia UniversityMcMaster UniversitySchool of Health Information Science, University of VictoriaInstitute of Health Policy, Management and Evaluation, University of TorontoCanada Health InfowayOntario Shores Centre for Mental Health SciencesCentre for Addiction and Mental HealthAbstract Background Patient engagement strategies in health service delivery have become more common in recent years. However, many healthcare organizations are challenged in identifying the best methods to engage patients in health information technology (IT) initiatives. Engaging with important stakeholders to identify effective opportunities can inform the development of a resource that addresses this issue and supports organizations in their endeavors. The purpose of this paper is to share our experience and lessons learned from applying a novel consensus-building technique in order to identify key elements for effective patient engagement in health IT initiatives. This will be done through a case study approach. Methods Patients, family members of patients, health professionals, researchers, students, vendor representatives and individuals who work in health IT roles in health organizations were engaged through a one-day symposium in Toronto, Canada in September, 2018. During the symposium, the Group Priority Sort technique was used to obtain structured feedback from symposium attendees in the context of small group discussions. Descriptive statistics and a content analysis were undertaken to analyze the data collected through the Group Priority Sort as well as participant feedback following the symposium. Results A total of 37 participants attended the symposium from a variety of settings and organizations. Using the Group Priority Sort technique, 30 topics were classified by priority to be included in a future resource. Participant feedback pertaining to the symposium and research methods was largely positive. Several areas of improvement, such as clarity of items, were identified from this case study. Conclusions The Group Priority Sort technique was an efficient method for obtaining valuable suggestions from a diverse group of stakeholders, including patients and family members. The specific priorities and feedback obtained from the symposium will be incorporated into a resource for healthcare organizations to aid them in engaging patients in health IT initiatives. Additionally, five important considerations were identified when conducting future work with the Group Priority Sort technique and are outlined in this paper.http://link.springer.com/article/10.1186/s40900-020-00203-8Nursing informaticsPatient engagementHealth information technologyHealth informaticsParticipatory researchGroup priority sort |
| spellingShingle | Brian Lo Timothy Zhang Kevin Leung Rohan Mehta Craig Kuziemsky Richard G. Booth Anna Chyjek Sarah Collins Rossetti Drew McLean Elizabeth Borycki David McLay Justin Noble Shawn Carter Gillian Strudwick Identifying best approaches for engaging patients and family members in health informatics initiatives: a case study of the Group Priority Sort technique Research Involvement and Engagement Nursing informatics Patient engagement Health information technology Health informatics Participatory research Group priority sort |
| title | Identifying best approaches for engaging patients and family members in health informatics initiatives: a case study of the Group Priority Sort technique |
| title_full | Identifying best approaches for engaging patients and family members in health informatics initiatives: a case study of the Group Priority Sort technique |
| title_fullStr | Identifying best approaches for engaging patients and family members in health informatics initiatives: a case study of the Group Priority Sort technique |
| title_full_unstemmed | Identifying best approaches for engaging patients and family members in health informatics initiatives: a case study of the Group Priority Sort technique |
| title_short | Identifying best approaches for engaging patients and family members in health informatics initiatives: a case study of the Group Priority Sort technique |
| title_sort | identifying best approaches for engaging patients and family members in health informatics initiatives a case study of the group priority sort technique |
| topic | Nursing informatics Patient engagement Health information technology Health informatics Participatory research Group priority sort |
| url | http://link.springer.com/article/10.1186/s40900-020-00203-8 |
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