Effectiveness Analysis of the Employee Work Performance Assessment System – A Critical Three-Component Approach

Performance assessment is useful for employees in terms of providing information for promotion decision making, employee training, and violation sanctions. Managers can use the results of performance evaluation as strategies to motivate and improve employees’ performance. To implement performance as...

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Main Authors: Lilis SRI SULISTIANI, Muslih FAOZANUDIN
Format: Article
Language:English
Published: Sprint Investify 2022-09-01
Series:Expert Journal of Business and Management
Subjects:
Online Access:https://business.expertjournals.com/23446781-1005/
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author Lilis SRI SULISTIANI
Muslih FAOZANUDIN
author_facet Lilis SRI SULISTIANI
Muslih FAOZANUDIN
author_sort Lilis SRI SULISTIANI
collection DOAJ
description Performance assessment is useful for employees in terms of providing information for promotion decision making, employee training, and violation sanctions. Managers can use the results of performance evaluation as strategies to motivate and improve employees’ performance. To implement performance assessments that can provide accurate information, an effective support system is needed. The phenomenon that occurs in the public sector is that employees consider performance assessments only as a formality, managers and employees do not understand how to fill out performance assessments and lack commitment to implement performance assessments. Based on these phenomena, the study aims to analyze the effectiveness of performance assessment systems by using a critical approach to performance assessment: performance system design, managerial system practice and system support. The research method used is of a qualitative descriptive nature that aimed to describe the effectiveness of a performance assessment system. Data is collected based on in-depth interviews. The results of the study show that the performance assessment system based on employee performance goals can be implemented properly if supported by annual performance documents structures, direct supervisor work planning, and employee job descriptions. Considering the critical assessment system component, the performance assessment system based on employee performance objectives has been effective in the implementation of system design, managerial practices, and sustainable system support. However, there is still one component that has not been implemented, namely the involvement of leaders and employees in the design of the assessment system.
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spelling doaj.art-56cc0f3b635d45f3a5a8a314c880d64b2023-01-11T22:35:53ZengSprint InvestifyExpert Journal of Business and Management2344-67812022-09-011024150Effectiveness Analysis of the Employee Work Performance Assessment System – A Critical Three-Component ApproachLilis SRI SULISTIANI0Muslih FAOZANUDIN1Jenderal Soedirman University, IndonesiaJenderal Soedirman University, IndonesiaPerformance assessment is useful for employees in terms of providing information for promotion decision making, employee training, and violation sanctions. Managers can use the results of performance evaluation as strategies to motivate and improve employees’ performance. To implement performance assessments that can provide accurate information, an effective support system is needed. The phenomenon that occurs in the public sector is that employees consider performance assessments only as a formality, managers and employees do not understand how to fill out performance assessments and lack commitment to implement performance assessments. Based on these phenomena, the study aims to analyze the effectiveness of performance assessment systems by using a critical approach to performance assessment: performance system design, managerial system practice and system support. The research method used is of a qualitative descriptive nature that aimed to describe the effectiveness of a performance assessment system. Data is collected based on in-depth interviews. The results of the study show that the performance assessment system based on employee performance goals can be implemented properly if supported by annual performance documents structures, direct supervisor work planning, and employee job descriptions. Considering the critical assessment system component, the performance assessment system based on employee performance objectives has been effective in the implementation of system design, managerial practices, and sustainable system support. However, there is still one component that has not been implemented, namely the involvement of leaders and employees in the design of the assessment system.https://business.expertjournals.com/23446781-1005/performance assessmentemployee’s performanceinformationsupervisor worksystem design
spellingShingle Lilis SRI SULISTIANI
Muslih FAOZANUDIN
Effectiveness Analysis of the Employee Work Performance Assessment System – A Critical Three-Component Approach
Expert Journal of Business and Management
performance assessment
employee’s performance
information
supervisor work
system design
title Effectiveness Analysis of the Employee Work Performance Assessment System – A Critical Three-Component Approach
title_full Effectiveness Analysis of the Employee Work Performance Assessment System – A Critical Three-Component Approach
title_fullStr Effectiveness Analysis of the Employee Work Performance Assessment System – A Critical Three-Component Approach
title_full_unstemmed Effectiveness Analysis of the Employee Work Performance Assessment System – A Critical Three-Component Approach
title_short Effectiveness Analysis of the Employee Work Performance Assessment System – A Critical Three-Component Approach
title_sort effectiveness analysis of the employee work performance assessment system a critical three component approach
topic performance assessment
employee’s performance
information
supervisor work
system design
url https://business.expertjournals.com/23446781-1005/
work_keys_str_mv AT lilissrisulistiani effectivenessanalysisoftheemployeeworkperformanceassessmentsystemacriticalthreecomponentapproach
AT muslihfaozanudin effectivenessanalysisoftheemployeeworkperformanceassessmentsystemacriticalthreecomponentapproach