A review of higher education image and reputation literature: Knowledge gaps and a research agenda
Higher education institutions are investing increasing resources in order to achieve favourable perceptions among their stakeholders. However, image and reputation management is a complex issue and how stakeholders perceive universities does not always coincide with the image the latter wish to proj...
Main Authors: | Amaia Lafuente-Ruiz-de-Sabando, Pilar Zorrilla, Javier Forcada |
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Format: | Article |
Language: | Spanish |
Published: |
Elsevier
2018-01-01
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Series: | European Research on Management and Business Economics |
Subjects: | |
Online Access: | http://www.sciencedirect.com/science/article/pii/S2444883417300360 |
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