HR-Commitment and Digital Organizational Communication To Improve the Digital-Quality Services in Private Universities
The main issue in this research is the weak Quality of private universities in utilizing digital media in the industrial era 4.0, which leads to the formation of professionalism in the form of an innovative campus, which according to researchers, is influenced by organizational Commitment and digita...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Pascasarjana UIN Sunan Gunung Djati Bandung
2023-02-01
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| Series: | Khazanah Sosial |
| Subjects: | |
| Online Access: | https://journal.uinsgd.ac.id/index.php/ks/article/view/20691 |
| _version_ | 1797826344542797824 |
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| author | Iwan Ardiansyah taufiq rahmat Masluh Masluh Heri Heri Diah Apriliani |
| author_facet | Iwan Ardiansyah taufiq rahmat Masluh Masluh Heri Heri Diah Apriliani |
| author_sort | Iwan Ardiansyah |
| collection | DOAJ |
| description | The main issue in this research is the weak Quality of private universities in utilizing digital media in the industrial era 4.0, which leads to the formation of professionalism in the form of an innovative campus, which according to researchers, is influenced by organizational Commitment and digital organizational communication. Target group private universities in Bandung. This study's descriptive survey research design is based on a verification methodology. Data was collected through survey techniques by distributing questionnaires to as many as 69 respondents, all employees. Analysis in data processing using path analysis. It is based on the findings of the verification analysis, with r2 = 0.587, or 58.7%, as the coefficient of determination. The results show that the Quality of digital services is influenced by organizational Commitment and digital communication, both simultaneously and simultaneously. In comparison, there is still the influence of other external factors, which has not been studied, and is 41.3% academically recognized. Research findings also reveal that optimizing digital services can be done by first improving the Commitment of human resources to utilizing digital media in communication. |
| first_indexed | 2024-04-09T12:31:14Z |
| format | Article |
| id | doaj.art-570d7a8d1cde4f8ab6a87640e47151ad |
| institution | Directory Open Access Journal |
| issn | 2715-8071 |
| language | English |
| last_indexed | 2024-04-09T12:31:14Z |
| publishDate | 2023-02-01 |
| publisher | Pascasarjana UIN Sunan Gunung Djati Bandung |
| record_format | Article |
| series | Khazanah Sosial |
| spelling | doaj.art-570d7a8d1cde4f8ab6a87640e47151ad2023-05-16T04:28:46ZengPascasarjana UIN Sunan Gunung Djati BandungKhazanah Sosial2715-80712023-02-015111110.15575/ks.v5i1.206917141HR-Commitment and Digital Organizational Communication To Improve the Digital-Quality Services in Private UniversitiesIwan Ardiansyah0taufiq rahmat1Masluh Masluh2Heri Heri3Diah Apriliani4Universitas AL GhifariUniversitas AL GhifariUniversitas AL GhifariUniversitas AL GhifariUniversitas AL GhifariThe main issue in this research is the weak Quality of private universities in utilizing digital media in the industrial era 4.0, which leads to the formation of professionalism in the form of an innovative campus, which according to researchers, is influenced by organizational Commitment and digital organizational communication. Target group private universities in Bandung. This study's descriptive survey research design is based on a verification methodology. Data was collected through survey techniques by distributing questionnaires to as many as 69 respondents, all employees. Analysis in data processing using path analysis. It is based on the findings of the verification analysis, with r2 = 0.587, or 58.7%, as the coefficient of determination. The results show that the Quality of digital services is influenced by organizational Commitment and digital communication, both simultaneously and simultaneously. In comparison, there is still the influence of other external factors, which has not been studied, and is 41.3% academically recognized. Research findings also reveal that optimizing digital services can be done by first improving the Commitment of human resources to utilizing digital media in communication.https://journal.uinsgd.ac.id/index.php/ks/article/view/20691smart university, commitment, e-servqual, digital communication, hrm |
| spellingShingle | Iwan Ardiansyah taufiq rahmat Masluh Masluh Heri Heri Diah Apriliani HR-Commitment and Digital Organizational Communication To Improve the Digital-Quality Services in Private Universities Khazanah Sosial smart university, commitment, e-servqual, digital communication, hrm |
| title | HR-Commitment and Digital Organizational Communication To Improve the Digital-Quality Services in Private Universities |
| title_full | HR-Commitment and Digital Organizational Communication To Improve the Digital-Quality Services in Private Universities |
| title_fullStr | HR-Commitment and Digital Organizational Communication To Improve the Digital-Quality Services in Private Universities |
| title_full_unstemmed | HR-Commitment and Digital Organizational Communication To Improve the Digital-Quality Services in Private Universities |
| title_short | HR-Commitment and Digital Organizational Communication To Improve the Digital-Quality Services in Private Universities |
| title_sort | hr commitment and digital organizational communication to improve the digital quality services in private universities |
| topic | smart university, commitment, e-servqual, digital communication, hrm |
| url | https://journal.uinsgd.ac.id/index.php/ks/article/view/20691 |
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