Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard Design
At universities worldwide, the notion of a ‘smart campus’ is becoming increasingly appealing as a response to the multitude of challenges that impact campus development and operation. Smart campus tools are widely used to support students and employees, optimise space use and save energy. Although s...
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Format: | Article |
Language: | English |
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MDPI AG
2021-05-01
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Series: | Buildings |
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Online Access: | https://www.mdpi.com/2075-5309/11/5/201 |
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author | Bart Valks Monique Arkesteijn Alexander Koutamanis Alexandra Den Heijer |
author_facet | Bart Valks Monique Arkesteijn Alexander Koutamanis Alexandra Den Heijer |
author_sort | Bart Valks |
collection | DOAJ |
description | At universities worldwide, the notion of a ‘smart campus’ is becoming increasingly appealing as a response to the multitude of challenges that impact campus development and operation. Smart campus tools are widely used to support students and employees, optimise space use and save energy. Although smart campus tools are supposed to support campus managers in their decision-making processes, the use of the information delivered by smart campus tools and their application in organisational processes has received little attention. In this paper, we focus on the use of dashboards in the connection of IoT information to strategic decision-making processes in the management of university campuses. To this end, we developed a briefing approach for dashboards that expresses the needs of campus management and matches the structure of decision-making processes. In two cases, dashboards based on this approach were use-tested by stakeholders for defining information requirements for IoT applications. The results suggest that users are able to use dashboards for assessing portfolio performance and determining interventions. Through iteration the usability of the dashboard is improved and information requirements are refined, resulting in a brief for a campus management dashboard. The results suggest that the briefing approach can be used to determine IoT information requirements, though further research is required to study indications and contra-indications of the proposed method. |
first_indexed | 2024-03-10T11:31:36Z |
format | Article |
id | doaj.art-571a7ab450614b3d8e1e6f7d88484dee |
institution | Directory Open Access Journal |
issn | 2075-5309 |
language | English |
last_indexed | 2024-03-10T11:31:36Z |
publishDate | 2021-05-01 |
publisher | MDPI AG |
record_format | Article |
series | Buildings |
spelling | doaj.art-571a7ab450614b3d8e1e6f7d88484dee2023-11-21T19:11:51ZengMDPI AGBuildings2075-53092021-05-0111520110.3390/buildings11050201Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard DesignBart Valks0Monique Arkesteijn1Alexander Koutamanis2Alexandra Den Heijer3Department of Management in the Built Environment, Faculty of Architecture, Delft University of Technology, Julianalaan 134, 2628 BL Delft, The NetherlandsDepartment of Management in the Built Environment, Faculty of Architecture, Delft University of Technology, Julianalaan 134, 2628 BL Delft, The NetherlandsDepartment of Management in the Built Environment, Faculty of Architecture, Delft University of Technology, Julianalaan 134, 2628 BL Delft, The NetherlandsDepartment of Management in the Built Environment, Faculty of Architecture, Delft University of Technology, Julianalaan 134, 2628 BL Delft, The NetherlandsAt universities worldwide, the notion of a ‘smart campus’ is becoming increasingly appealing as a response to the multitude of challenges that impact campus development and operation. Smart campus tools are widely used to support students and employees, optimise space use and save energy. Although smart campus tools are supposed to support campus managers in their decision-making processes, the use of the information delivered by smart campus tools and their application in organisational processes has received little attention. In this paper, we focus on the use of dashboards in the connection of IoT information to strategic decision-making processes in the management of university campuses. To this end, we developed a briefing approach for dashboards that expresses the needs of campus management and matches the structure of decision-making processes. In two cases, dashboards based on this approach were use-tested by stakeholders for defining information requirements for IoT applications. The results suggest that users are able to use dashboards for assessing portfolio performance and determining interventions. Through iteration the usability of the dashboard is improved and information requirements are refined, resulting in a brief for a campus management dashboard. The results suggest that the briefing approach can be used to determine IoT information requirements, though further research is required to study indications and contra-indications of the proposed method.https://www.mdpi.com/2075-5309/11/5/201smart campusreal estate managementinternet of thingsdecision makinguniversity campusdashboards |
spellingShingle | Bart Valks Monique Arkesteijn Alexander Koutamanis Alexandra Den Heijer Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard Design Buildings smart campus real estate management internet of things decision making university campus dashboards |
title | Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard Design |
title_full | Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard Design |
title_fullStr | Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard Design |
title_full_unstemmed | Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard Design |
title_short | Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard Design |
title_sort | towards smart campus management defining information requirements for decision making through dashboard design |
topic | smart campus real estate management internet of things decision making university campus dashboards |
url | https://www.mdpi.com/2075-5309/11/5/201 |
work_keys_str_mv | AT bartvalks towardssmartcampusmanagementdefininginformationrequirementsfordecisionmakingthroughdashboarddesign AT moniquearkesteijn towardssmartcampusmanagementdefininginformationrequirementsfordecisionmakingthroughdashboarddesign AT alexanderkoutamanis towardssmartcampusmanagementdefininginformationrequirementsfordecisionmakingthroughdashboarddesign AT alexandradenheijer towardssmartcampusmanagementdefininginformationrequirementsfordecisionmakingthroughdashboarddesign |