Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard Design

At universities worldwide, the notion of a ‘smart campus’ is becoming increasingly appealing as a response to the multitude of challenges that impact campus development and operation. Smart campus tools are widely used to support students and employees, optimise space use and save energy. Although s...

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Main Authors: Bart Valks, Monique Arkesteijn, Alexander Koutamanis, Alexandra Den Heijer
Format: Article
Language:English
Published: MDPI AG 2021-05-01
Series:Buildings
Subjects:
Online Access:https://www.mdpi.com/2075-5309/11/5/201
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author Bart Valks
Monique Arkesteijn
Alexander Koutamanis
Alexandra Den Heijer
author_facet Bart Valks
Monique Arkesteijn
Alexander Koutamanis
Alexandra Den Heijer
author_sort Bart Valks
collection DOAJ
description At universities worldwide, the notion of a ‘smart campus’ is becoming increasingly appealing as a response to the multitude of challenges that impact campus development and operation. Smart campus tools are widely used to support students and employees, optimise space use and save energy. Although smart campus tools are supposed to support campus managers in their decision-making processes, the use of the information delivered by smart campus tools and their application in organisational processes has received little attention. In this paper, we focus on the use of dashboards in the connection of IoT information to strategic decision-making processes in the management of university campuses. To this end, we developed a briefing approach for dashboards that expresses the needs of campus management and matches the structure of decision-making processes. In two cases, dashboards based on this approach were use-tested by stakeholders for defining information requirements for IoT applications. The results suggest that users are able to use dashboards for assessing portfolio performance and determining interventions. Through iteration the usability of the dashboard is improved and information requirements are refined, resulting in a brief for a campus management dashboard. The results suggest that the briefing approach can be used to determine IoT information requirements, though further research is required to study indications and contra-indications of the proposed method.
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spelling doaj.art-571a7ab450614b3d8e1e6f7d88484dee2023-11-21T19:11:51ZengMDPI AGBuildings2075-53092021-05-0111520110.3390/buildings11050201Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard DesignBart Valks0Monique Arkesteijn1Alexander Koutamanis2Alexandra Den Heijer3Department of Management in the Built Environment, Faculty of Architecture, Delft University of Technology, Julianalaan 134, 2628 BL Delft, The NetherlandsDepartment of Management in the Built Environment, Faculty of Architecture, Delft University of Technology, Julianalaan 134, 2628 BL Delft, The NetherlandsDepartment of Management in the Built Environment, Faculty of Architecture, Delft University of Technology, Julianalaan 134, 2628 BL Delft, The NetherlandsDepartment of Management in the Built Environment, Faculty of Architecture, Delft University of Technology, Julianalaan 134, 2628 BL Delft, The NetherlandsAt universities worldwide, the notion of a ‘smart campus’ is becoming increasingly appealing as a response to the multitude of challenges that impact campus development and operation. Smart campus tools are widely used to support students and employees, optimise space use and save energy. Although smart campus tools are supposed to support campus managers in their decision-making processes, the use of the information delivered by smart campus tools and their application in organisational processes has received little attention. In this paper, we focus on the use of dashboards in the connection of IoT information to strategic decision-making processes in the management of university campuses. To this end, we developed a briefing approach for dashboards that expresses the needs of campus management and matches the structure of decision-making processes. In two cases, dashboards based on this approach were use-tested by stakeholders for defining information requirements for IoT applications. The results suggest that users are able to use dashboards for assessing portfolio performance and determining interventions. Through iteration the usability of the dashboard is improved and information requirements are refined, resulting in a brief for a campus management dashboard. The results suggest that the briefing approach can be used to determine IoT information requirements, though further research is required to study indications and contra-indications of the proposed method.https://www.mdpi.com/2075-5309/11/5/201smart campusreal estate managementinternet of thingsdecision makinguniversity campusdashboards
spellingShingle Bart Valks
Monique Arkesteijn
Alexander Koutamanis
Alexandra Den Heijer
Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard Design
Buildings
smart campus
real estate management
internet of things
decision making
university campus
dashboards
title Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard Design
title_full Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard Design
title_fullStr Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard Design
title_full_unstemmed Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard Design
title_short Towards Smart Campus Management: Defining Information Requirements for Decision Making through Dashboard Design
title_sort towards smart campus management defining information requirements for decision making through dashboard design
topic smart campus
real estate management
internet of things
decision making
university campus
dashboards
url https://www.mdpi.com/2075-5309/11/5/201
work_keys_str_mv AT bartvalks towardssmartcampusmanagementdefininginformationrequirementsfordecisionmakingthroughdashboarddesign
AT moniquearkesteijn towardssmartcampusmanagementdefininginformationrequirementsfordecisionmakingthroughdashboarddesign
AT alexanderkoutamanis towardssmartcampusmanagementdefininginformationrequirementsfordecisionmakingthroughdashboarddesign
AT alexandradenheijer towardssmartcampusmanagementdefininginformationrequirementsfordecisionmakingthroughdashboarddesign