Upholding te mana o te wā: Māori patients and their families' experiences of accessing care following an out-of-hospital cardiac event

Objective: The purpose of this study was to explore the experiences of Māori patients and their families accessing care for an acute out-of-hospital cardiac event and to identify any barriers or enablers of timely access to care. Design: Eleven interviews with patients and their families were conduc...

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Main Authors: Rochelle Newport, Corina Grey, Bridget Dicker, Karen Brewer, Shanthi Amertunga, Vanessa Selak, Sandra Hanchard, Tua Taueetia-Su'a, Matire Harwood
Format: Article
Language:English
Published: Elsevier 2023-12-01
Series:American Heart Journal Plus
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666602223000940
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author Rochelle Newport
Corina Grey
Bridget Dicker
Karen Brewer
Shanthi Amertunga
Vanessa Selak
Sandra Hanchard
Tua Taueetia-Su'a
Matire Harwood
author_facet Rochelle Newport
Corina Grey
Bridget Dicker
Karen Brewer
Shanthi Amertunga
Vanessa Selak
Sandra Hanchard
Tua Taueetia-Su'a
Matire Harwood
author_sort Rochelle Newport
collection DOAJ
description Objective: The purpose of this study was to explore the experiences of Māori patients and their families accessing care for an acute out-of-hospital cardiac event and to identify any barriers or enablers of timely access to care. Design: Eleven interviews with patients and their families were conducted either face-to-face or using online conferencing. Interviews were audio-recorded and transcribed for thematic analysis using Kaupapa Māori methodology. Results: Data analysis identified three themes: (1) me and the event, (2) the people (3) upholding te mana ō te wā or self-determined heart wellbeing. Knowledge of symptoms and a desire to maintain personal dignity at the time of the event affected emergency medical service initiation. Participants described relationships with health professionals, the importance of good quality information, having family support, and drawing on cultural practices as vital for their health care journey. Conclusion: Systemic barriers including racism, discrimination, and inadequate resourcing exist for Māori journeying to and through care following an out of hospital cardiac event. Improving the cultural safety of health professionals, better access to community defibrillation, and improving understanding of the life-long impacts a cardiac event has on patients and whānau is recommended.
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spelling doaj.art-57361599b8cc4265937b1ae1bce967262023-11-27T04:15:15ZengElsevierAmerican Heart Journal Plus2666-60222023-12-0136100341Upholding te mana o te wā: Māori patients and their families' experiences of accessing care following an out-of-hospital cardiac eventRochelle Newport0Corina Grey1Bridget Dicker2Karen Brewer3Shanthi Amertunga4Vanessa Selak5Sandra Hanchard6Tua Taueetia-Su'a7Matire Harwood8Department of General Practice and Primary Health Care, The University of Auckland Faculty of Medical and Health Sciences, Private Bag 92019, Auckland 1142, New Zealand; Corresponding author.Te Whatu Ora |Health New Zealand - Counties Manukau, Auckland, New ZealandHato Hone St John NZ & Auckland University of Technology Faculty of Health and Environmental Sciences, Auckland, New ZealandThe University of Auckland Faculty of Medical and Health Sciences, Auckland, New ZealandThe University of Auckland Faculty of Medical and Health Sciences, Auckland, New ZealandThe University of Auckland Faculty of Medical and Health Sciences, Auckland, New ZealandThe University of Auckland Faculty of Medical and Health Sciences, Auckland, New ZealandThe University of Auckland Faculty of Medical and Health Sciences, Auckland, New ZealandThe University of Auckland Faculty of Medical and Health Sciences, Auckland, New ZealandObjective: The purpose of this study was to explore the experiences of Māori patients and their families accessing care for an acute out-of-hospital cardiac event and to identify any barriers or enablers of timely access to care. Design: Eleven interviews with patients and their families were conducted either face-to-face or using online conferencing. Interviews were audio-recorded and transcribed for thematic analysis using Kaupapa Māori methodology. Results: Data analysis identified three themes: (1) me and the event, (2) the people (3) upholding te mana ō te wā or self-determined heart wellbeing. Knowledge of symptoms and a desire to maintain personal dignity at the time of the event affected emergency medical service initiation. Participants described relationships with health professionals, the importance of good quality information, having family support, and drawing on cultural practices as vital for their health care journey. Conclusion: Systemic barriers including racism, discrimination, and inadequate resourcing exist for Māori journeying to and through care following an out of hospital cardiac event. Improving the cultural safety of health professionals, better access to community defibrillation, and improving understanding of the life-long impacts a cardiac event has on patients and whānau is recommended.http://www.sciencedirect.com/science/article/pii/S2666602223000940EquityPre-hospital careAcute cardiac care
spellingShingle Rochelle Newport
Corina Grey
Bridget Dicker
Karen Brewer
Shanthi Amertunga
Vanessa Selak
Sandra Hanchard
Tua Taueetia-Su'a
Matire Harwood
Upholding te mana o te wā: Māori patients and their families' experiences of accessing care following an out-of-hospital cardiac event
American Heart Journal Plus
Equity
Pre-hospital care
Acute cardiac care
title Upholding te mana o te wā: Māori patients and their families' experiences of accessing care following an out-of-hospital cardiac event
title_full Upholding te mana o te wā: Māori patients and their families' experiences of accessing care following an out-of-hospital cardiac event
title_fullStr Upholding te mana o te wā: Māori patients and their families' experiences of accessing care following an out-of-hospital cardiac event
title_full_unstemmed Upholding te mana o te wā: Māori patients and their families' experiences of accessing care following an out-of-hospital cardiac event
title_short Upholding te mana o te wā: Māori patients and their families' experiences of accessing care following an out-of-hospital cardiac event
title_sort upholding te mana o te wa maori patients and their families experiences of accessing care following an out of hospital cardiac event
topic Equity
Pre-hospital care
Acute cardiac care
url http://www.sciencedirect.com/science/article/pii/S2666602223000940
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