Cross-cultural adaptation of the PEAK 2.0 instrument for the measurement of satisfaction and quality of care for institutionalized older adults

OBJECTIVE: To perform the Brazilian Portuguese cross-cultural adaptation of scales of satisfaction, quality of care, and quality of service constructed by the Promoting Excellent Alternatives in Kansas (PEAK 2.0) program for the measurement of person-centered care practices in the context of institu...

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Main Authors: Júlia Ferreira Alves, Clara Paula Gonçalves Mendes, Victor Fernandes Valadares, Júlia Guimarães Bernardes, Beatriz Aparecida Ozello Gutierrez, Henrique Salmazo da Silva
Format: Article
Language:English
Published: Brazilian Society of Geriatrics and Gerontology 2022-02-01
Series:Geriatrics, Gerontology and Aging
Subjects:
Online Access:https://ggaging.com/details/1721/en-US/cross-cultural-adaptation-of-the-peak-2-0-instrument-for-the-measurement-of-satisfaction-and-quality-of-care-for-institutionalized-older-adults
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author Júlia Ferreira Alves
Clara Paula Gonçalves Mendes
Victor Fernandes Valadares
Júlia Guimarães Bernardes
Beatriz Aparecida Ozello Gutierrez
Henrique Salmazo da Silva
author_facet Júlia Ferreira Alves
Clara Paula Gonçalves Mendes
Victor Fernandes Valadares
Júlia Guimarães Bernardes
Beatriz Aparecida Ozello Gutierrez
Henrique Salmazo da Silva
author_sort Júlia Ferreira Alves
collection DOAJ
description OBJECTIVE: To perform the Brazilian Portuguese cross-cultural adaptation of scales of satisfaction, quality of care, and quality of service constructed by the Promoting Excellent Alternatives in Kansas (PEAK 2.0) program for the measurement of person-centered care practices in the context of institutionalized older persons. METHODS: Cross-cultural adaptation was performed according to the following steps: translation; back translation; semantic, idiomatic, experiential, and conceptual equivalence; validation by an expert panel; and pre-test. This is an instrument with 32 individual items grouped into 4 subscales: overall satisfaction, quality of life, quality of care, and quality of service. RESULTS: The highest disagreement between experts was observed regarding verb conjugation and/or agreement aspects, which were adjusted. The pre-test, performed with 10 residents of long-term care facilities for older adults, showed that the “quality of life” and “quality of care” items had low levels of satisfaction. Although the residents demonstrated increased concern with the objective aspects of care, such as security and cleanliness, subjective aspects such as spirituality showed the lowest satisfaction levels. CONCLUSION: After cross-cultural adaptation, the overall satisfaction, quality of life, quality of care, and quality of service instruments of the PEAK 2.0 program were well understood by older adults and interviewers. The pre-test assessment showed that these instruments have a quick and easy application and can be used in Brazilian institutions.
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spelling doaj.art-57682d0af86745afaf3c9143f6f758fc2022-12-21T18:07:48ZengBrazilian Society of Geriatrics and GerontologyGeriatrics, Gerontology and Aging2447-21232022-02-01151910.53886/gga.e0210063Cross-cultural adaptation of the PEAK 2.0 instrument for the measurement of satisfaction and quality of care for institutionalized older adultsJúlia Ferreira Alves0https://orcid.org/0000-0002-8403-6902Clara Paula Gonçalves Mendes1https://orcid.org/0000-0002-1841-416XVictor Fernandes Valadares2https://orcid.org/0000-0003-4313-6779Júlia Guimarães Bernardes3https://orcid.org/0000-0003-4750-0507Beatriz Aparecida Ozello Gutierrez4https://orcid.org/0000-0001-6901-6439Henrique Salmazo da Silva5https://orcid.org/0000-0002-3888-4214Medical School, Universidade Católica de Brasília - Brasília (DF), Brazil.Medical School, Universidade Católica de Brasília - Brasília (DF), Brazil.Medical School, Universidade Católica de Brasília - Brasília (DF), Brazil.Medical School, Universidade Católica de Brasília - Brasília (DF), Brazil.Graduate Program in Gerontology, School of Arts, Sciences, and Humanities, Universidade de São Paulo - São Paulo (SP), Brazil.Graduate Program in Gerontology, Universidade Católica de Brasília - Brasília (DF), Brazil.OBJECTIVE: To perform the Brazilian Portuguese cross-cultural adaptation of scales of satisfaction, quality of care, and quality of service constructed by the Promoting Excellent Alternatives in Kansas (PEAK 2.0) program for the measurement of person-centered care practices in the context of institutionalized older persons. METHODS: Cross-cultural adaptation was performed according to the following steps: translation; back translation; semantic, idiomatic, experiential, and conceptual equivalence; validation by an expert panel; and pre-test. This is an instrument with 32 individual items grouped into 4 subscales: overall satisfaction, quality of life, quality of care, and quality of service. RESULTS: The highest disagreement between experts was observed regarding verb conjugation and/or agreement aspects, which were adjusted. The pre-test, performed with 10 residents of long-term care facilities for older adults, showed that the “quality of life” and “quality of care” items had low levels of satisfaction. Although the residents demonstrated increased concern with the objective aspects of care, such as security and cleanliness, subjective aspects such as spirituality showed the lowest satisfaction levels. CONCLUSION: After cross-cultural adaptation, the overall satisfaction, quality of life, quality of care, and quality of service instruments of the PEAK 2.0 program were well understood by older adults and interviewers. The pre-test assessment showed that these instruments have a quick and easy application and can be used in Brazilian institutions.https://ggaging.com/details/1721/en-US/cross-cultural-adaptation-of-the-peak-2-0-instrument-for-the-measurement-of-satisfaction-and-quality-of-care-for-institutionalized-older-adultsolder adultlong-term care facility for older adultshealth care services for older adultshumanization of carecare for older adults
spellingShingle Júlia Ferreira Alves
Clara Paula Gonçalves Mendes
Victor Fernandes Valadares
Júlia Guimarães Bernardes
Beatriz Aparecida Ozello Gutierrez
Henrique Salmazo da Silva
Cross-cultural adaptation of the PEAK 2.0 instrument for the measurement of satisfaction and quality of care for institutionalized older adults
Geriatrics, Gerontology and Aging
older adult
long-term care facility for older adults
health care services for older adults
humanization of care
care for older adults
title Cross-cultural adaptation of the PEAK 2.0 instrument for the measurement of satisfaction and quality of care for institutionalized older adults
title_full Cross-cultural adaptation of the PEAK 2.0 instrument for the measurement of satisfaction and quality of care for institutionalized older adults
title_fullStr Cross-cultural adaptation of the PEAK 2.0 instrument for the measurement of satisfaction and quality of care for institutionalized older adults
title_full_unstemmed Cross-cultural adaptation of the PEAK 2.0 instrument for the measurement of satisfaction and quality of care for institutionalized older adults
title_short Cross-cultural adaptation of the PEAK 2.0 instrument for the measurement of satisfaction and quality of care for institutionalized older adults
title_sort cross cultural adaptation of the peak 2 0 instrument for the measurement of satisfaction and quality of care for institutionalized older adults
topic older adult
long-term care facility for older adults
health care services for older adults
humanization of care
care for older adults
url https://ggaging.com/details/1721/en-US/cross-cultural-adaptation-of-the-peak-2-0-instrument-for-the-measurement-of-satisfaction-and-quality-of-care-for-institutionalized-older-adults
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