The Importance of Functional Quality in Patient Satisfaction: Cosmetic Injectable Patient Experience Exploratory Study—Part 2

The Importance of Functional Quality in Patient Satisfaction: Cosmetic Injectable Patient Experience Exploratory Study—Part 2

Abstract BackgroundQuality assessment comprises 2 distinct forms: technical quality (TQ) and functional quality (FQ). On the one hand, TQ describes accuracy and excellence, the degree to which procedures are done “correctly.” On the other hand, FQ is the way service...

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Dettagli Bibliografici
Autori principali:	Cara B McDonald, Izolda Heydenrych
Natura:	Articolo
Lingua:	English
Pubblicazione:	Oxford University Press 2022-05-01
Serie:	Aesthetic Surgery Journal Open Forum
Accesso online:	https://academic.oup.com/asjopenforum/article-lookup/doi/10.1093/asjof/ojac044

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