The application of marketing in public sector

The first part of the paper deals with the marketing concept in general. Profitable satisfaction of the consumer more successfully than the competition and in accordance with the company's capabilities was also analyzed through the model of customer relationship management. The focus of the pap...

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Main Author: Laban Bogdan
Format: Article
Language:English
Published: University of Novi Sad - Faculty of Economics, Subotica 2017-01-01
Series:Anali Ekonomskog fakulteta u Subotici
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0350-2120/2017/0350-21201738079L.pdf
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author Laban Bogdan
author_facet Laban Bogdan
author_sort Laban Bogdan
collection DOAJ
description The first part of the paper deals with the marketing concept in general. Profitable satisfaction of the consumer more successfully than the competition and in accordance with the company's capabilities was also analyzed through the model of customer relationship management. The focus of the paper is then narrowed down to the application of the marketing concept within the public sector. Application from various public sector services is presented. In the last part of the article, emphasis is placed on the marketing of cities and the activities arising from the proper implementation of this concept at the level indicated.
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spelling doaj.art-5845753c5e2942578a758976a3fa1a8b2022-12-21T22:26:48ZengUniversity of Novi Sad - Faculty of Economics, SuboticaAnali Ekonomskog fakulteta u Subotici0350-21202683-41622017-01-0120173879880350-21201738079LThe application of marketing in public sectorLaban Bogdan0https://orcid.org/0000-0002-3730-0125Subotica, SerbiaThe first part of the paper deals with the marketing concept in general. Profitable satisfaction of the consumer more successfully than the competition and in accordance with the company's capabilities was also analyzed through the model of customer relationship management. The focus of the paper is then narrowed down to the application of the marketing concept within the public sector. Application from various public sector services is presented. In the last part of the article, emphasis is placed on the marketing of cities and the activities arising from the proper implementation of this concept at the level indicated.https://scindeks-clanci.ceon.rs/data/pdf/0350-2120/2017/0350-21201738079L.pdfmarketingconsumer satisfactionpublic sectorcity
spellingShingle Laban Bogdan
The application of marketing in public sector
Anali Ekonomskog fakulteta u Subotici
marketing
consumer satisfaction
public sector
city
title The application of marketing in public sector
title_full The application of marketing in public sector
title_fullStr The application of marketing in public sector
title_full_unstemmed The application of marketing in public sector
title_short The application of marketing in public sector
title_sort application of marketing in public sector
topic marketing
consumer satisfaction
public sector
city
url https://scindeks-clanci.ceon.rs/data/pdf/0350-2120/2017/0350-21201738079L.pdf
work_keys_str_mv AT labanbogdan theapplicationofmarketinginpublicsector
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