Twitter users’ reaction to a chain pharmacy’s decision to end tobacco sales

Background Reducing the number of tobacco outlets may help reduce smoking uptake and use; public support for such action is essential. We explored how Twitter users responded to the announcement by US pharmacy chain CVS that it was voluntarily ending tobacco sales. Methods We used Twitter’s applica...

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Bibliographic Details
Main Authors: Patricia A. McDaniel, Hannah Patzke, Ruth E. Malone
Format: Article
Language:English
Published: European Publishing 2015-11-01
Series:Tobacco Induced Diseases
Subjects:
Online Access:http://www.journalssystem.com/tid/Twitter-users-reaction-to-a-chain-pharmacy-s-decision-to-end-tobacco-sales,67198,0,2.html
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author Patricia A. McDaniel
Hannah Patzke
Ruth E. Malone
author_facet Patricia A. McDaniel
Hannah Patzke
Ruth E. Malone
author_sort Patricia A. McDaniel
collection DOAJ
description Background Reducing the number of tobacco outlets may help reduce smoking uptake and use; public support for such action is essential. We explored how Twitter users responded to the announcement by US pharmacy chain CVS that it was voluntarily ending tobacco sales. Methods We used Twitter’s application programming interface to retrieve tweets and retweets posted over an 8-day period in February 2014 that contained two trending CVS-related hashtags (#cvs and #cvsquits). We manually coded 6,257 tweets as positive, negative, or neutral. Results The majority of tweets were positive (56.0 %) or neutral (39.4 %). Conclusions There was little disapproval of CVS’s decision to end tobacco sales among Twitter users, possibly due to the voluntary nature of the decision. The level of support suggests that CVS’s image and bottom line will not suffer as a result. Further voluntary actions to end tobacco sales – which may lay the groundwork for legislation -- should be incentivized and supported.
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spelling doaj.art-58822a06c27d400ca27b8c140f191ac22022-12-21T19:05:40ZengEuropean PublishingTobacco Induced Diseases1617-96252015-11-0113November10.1186/s12971-015-0060-967198Twitter users’ reaction to a chain pharmacy’s decision to end tobacco salesPatricia A. McDaniel0Hannah Patzke1Ruth E. Malone2Department of Social and Behavioral Sciences, School of Nursing, University of California, San Francisco, San Francisco, USADepartment of Social and Behavioral Sciences, School of Nursing, University of California, San Francisco, San Francisco, USADepartment of Social and Behavioral Sciences, School of Nursing, University of California, San Francisco, San Francisco, USABackground Reducing the number of tobacco outlets may help reduce smoking uptake and use; public support for such action is essential. We explored how Twitter users responded to the announcement by US pharmacy chain CVS that it was voluntarily ending tobacco sales. Methods We used Twitter’s application programming interface to retrieve tweets and retweets posted over an 8-day period in February 2014 that contained two trending CVS-related hashtags (#cvs and #cvsquits). We manually coded 6,257 tweets as positive, negative, or neutral. Results The majority of tweets were positive (56.0 %) or neutral (39.4 %). Conclusions There was little disapproval of CVS’s decision to end tobacco sales among Twitter users, possibly due to the voluntary nature of the decision. The level of support suggests that CVS’s image and bottom line will not suffer as a result. Further voluntary actions to end tobacco sales – which may lay the groundwork for legislation -- should be incentivized and supported.http://www.journalssystem.com/tid/Twitter-users-reaction-to-a-chain-pharmacy-s-decision-to-end-tobacco-sales,67198,0,2.htmlapplication programming interfacevote sharetwitter userautomate codeoutlet density
spellingShingle Patricia A. McDaniel
Hannah Patzke
Ruth E. Malone
Twitter users’ reaction to a chain pharmacy’s decision to end tobacco sales
Tobacco Induced Diseases
application programming interface
vote share
twitter user
automate code
outlet density
title Twitter users’ reaction to a chain pharmacy’s decision to end tobacco sales
title_full Twitter users’ reaction to a chain pharmacy’s decision to end tobacco sales
title_fullStr Twitter users’ reaction to a chain pharmacy’s decision to end tobacco sales
title_full_unstemmed Twitter users’ reaction to a chain pharmacy’s decision to end tobacco sales
title_short Twitter users’ reaction to a chain pharmacy’s decision to end tobacco sales
title_sort twitter users reaction to a chain pharmacy s decision to end tobacco sales
topic application programming interface
vote share
twitter user
automate code
outlet density
url http://www.journalssystem.com/tid/Twitter-users-reaction-to-a-chain-pharmacy-s-decision-to-end-tobacco-sales,67198,0,2.html
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