Resource and Internal Process Management in Third Party Logistics
Contemporary third-party logistics (3PL) companies tend to broaden their competences in different fields and apart from traditional logistics services provide various value-added services to their customers. A systematic approach of 3PL resource management, as well as performance and quality indicat...
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| Format: | Article |
| Language: | English |
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Sciendo
2018-12-01
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| Series: | Economics and Business |
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| Online Access: | https://doi.org/10.2478/eb-2018-0018 |
| _version_ | 1797970384654434304 |
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| author | Kotlars Aleksandrs |
| author_facet | Kotlars Aleksandrs |
| author_sort | Kotlars Aleksandrs |
| collection | DOAJ |
| description | Contemporary third-party logistics (3PL) companies tend to broaden their competences in different fields and apart from traditional logistics services provide various value-added services to their customers. A systematic approach of 3PL resource management, as well as performance and quality indicator measurement are needed to forecast development of key performance indicators of a company. The purpose of this study is to discover contemporary tendencies of 3PL with regard to resources, performance and quality related issues, to determine resources, processes and quality indicators of 3PL, and to develop a system dynamics model for optimization of internal resources and processes of a company. The paper provides a systematic review of literature related to management of 3PL resources, quality and performance measurement. A model of management and optimization of 3PL resources and internal processes is developed by applying System Dynamics. The developed model consists of six blocks, namely, commercial activities, operations, procurement, administration, personnel management and quality management, representing different areas of internal activities of 3PL. |
| first_indexed | 2024-04-11T03:17:05Z |
| format | Article |
| id | doaj.art-589f9e71ffa84adc805e5b42787fc789 |
| institution | Directory Open Access Journal |
| issn | 1407-7337 2256-0394 |
| language | English |
| last_indexed | 2024-04-11T03:17:05Z |
| publishDate | 2018-12-01 |
| publisher | Sciendo |
| record_format | Article |
| series | Economics and Business |
| spelling | doaj.art-589f9e71ffa84adc805e5b42787fc7892023-01-02T10:03:02ZengSciendoEconomics and Business1407-73372256-03942018-12-0132122824610.2478/eb-2018-0018eb-2018-0018Resource and Internal Process Management in Third Party LogisticsKotlars Aleksandrs0Riga Technical University,Riga, LatviaContemporary third-party logistics (3PL) companies tend to broaden their competences in different fields and apart from traditional logistics services provide various value-added services to their customers. A systematic approach of 3PL resource management, as well as performance and quality indicator measurement are needed to forecast development of key performance indicators of a company. The purpose of this study is to discover contemporary tendencies of 3PL with regard to resources, performance and quality related issues, to determine resources, processes and quality indicators of 3PL, and to develop a system dynamics model for optimization of internal resources and processes of a company. The paper provides a systematic review of literature related to management of 3PL resources, quality and performance measurement. A model of management and optimization of 3PL resources and internal processes is developed by applying System Dynamics. The developed model consists of six blocks, namely, commercial activities, operations, procurement, administration, personnel management and quality management, representing different areas of internal activities of 3PL.https://doi.org/10.2478/eb-2018-0018third party logisticssystem dynamicsresource management |
| spellingShingle | Kotlars Aleksandrs Resource and Internal Process Management in Third Party Logistics Economics and Business third party logistics system dynamics resource management |
| title | Resource and Internal Process Management in Third Party Logistics |
| title_full | Resource and Internal Process Management in Third Party Logistics |
| title_fullStr | Resource and Internal Process Management in Third Party Logistics |
| title_full_unstemmed | Resource and Internal Process Management in Third Party Logistics |
| title_short | Resource and Internal Process Management in Third Party Logistics |
| title_sort | resource and internal process management in third party logistics |
| topic | third party logistics system dynamics resource management |
| url | https://doi.org/10.2478/eb-2018-0018 |
| work_keys_str_mv | AT kotlarsaleksandrs resourceandinternalprocessmanagementinthirdpartylogistics |