Manajemen Pelayanan Inklusif: Inovasi Paradigma Administrasi Negara dalam Perspektif Pelayanan Publik di Indonesia
If we examine, are basically what are the duties and functions of government in a country, will focus on two important points that have characteristics of services, namely organizing and providing public services abd providing public goods. Overcome the weakness that, as has become a common phenomen...
| Main Author: | |
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| Format: | Article |
| Language: | Indonesian |
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Pusat Pelatihan dan Pengembangan dan Pemetaan Kompetensi Aparatur Sipil Negara (Puslatbang PKASN) Lembaga Administrasi Negara
2020-03-01
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| Series: | Jurnal Wacana Kinerja |
| Online Access: | http://103.85.61.66/ojs/index.php/jwk/article/view/322 |
| _version_ | 1797849102085521408 |
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| author | Riyadi Riyadi |
| author_facet | Riyadi Riyadi |
| author_sort | Riyadi Riyadi |
| collection | DOAJ |
| description | If we examine, are basically what are the duties and functions of government in a country, will focus on two important points that have characteristics of services, namely organizing and providing public services abd providing public goods. Overcome the weakness that, as has become a common phenomenon in the implementation of public services in Indonesia, it is necessary to the efforts of serious and earnest about it. In the case of service, the government did not only seek to build and develop a variety of rules, systems, service institutions only, but need to develop an innovative concept in order to improve the quality of service to the community. Service management is an inclusive concept of diversity-based service management needs, can be developed into a service management model that is expected to clarifity the meaning and development of service strategy in accordance with community needs, so it can be an effective response in a effort to improve the quality of public services |
| first_indexed | 2024-04-09T18:38:22Z |
| format | Article |
| id | doaj.art-58e7cc2831a647f2a1bc92bddd4235c5 |
| institution | Directory Open Access Journal |
| issn | 1411-4917 2620-9063 |
| language | Indonesian |
| last_indexed | 2024-04-09T18:38:22Z |
| publishDate | 2020-03-01 |
| publisher | Pusat Pelatihan dan Pengembangan dan Pemetaan Kompetensi Aparatur Sipil Negara (Puslatbang PKASN) Lembaga Administrasi Negara |
| record_format | Article |
| series | Jurnal Wacana Kinerja |
| spelling | doaj.art-58e7cc2831a647f2a1bc92bddd4235c52023-04-11T07:03:10ZindPusat Pelatihan dan Pengembangan dan Pemetaan Kompetensi Aparatur Sipil Negara (Puslatbang PKASN) Lembaga Administrasi NegaraJurnal Wacana Kinerja1411-49172620-90632020-03-01131143110.31845/jwk.v13i1.322227Manajemen Pelayanan Inklusif: Inovasi Paradigma Administrasi Negara dalam Perspektif Pelayanan Publik di IndonesiaRiyadi RiyadiIf we examine, are basically what are the duties and functions of government in a country, will focus on two important points that have characteristics of services, namely organizing and providing public services abd providing public goods. Overcome the weakness that, as has become a common phenomenon in the implementation of public services in Indonesia, it is necessary to the efforts of serious and earnest about it. In the case of service, the government did not only seek to build and develop a variety of rules, systems, service institutions only, but need to develop an innovative concept in order to improve the quality of service to the community. Service management is an inclusive concept of diversity-based service management needs, can be developed into a service management model that is expected to clarifity the meaning and development of service strategy in accordance with community needs, so it can be an effective response in a effort to improve the quality of public serviceshttp://103.85.61.66/ojs/index.php/jwk/article/view/322 |
| spellingShingle | Riyadi Riyadi Manajemen Pelayanan Inklusif: Inovasi Paradigma Administrasi Negara dalam Perspektif Pelayanan Publik di Indonesia Jurnal Wacana Kinerja |
| title | Manajemen Pelayanan Inklusif: Inovasi Paradigma Administrasi Negara dalam Perspektif Pelayanan Publik di Indonesia |
| title_full | Manajemen Pelayanan Inklusif: Inovasi Paradigma Administrasi Negara dalam Perspektif Pelayanan Publik di Indonesia |
| title_fullStr | Manajemen Pelayanan Inklusif: Inovasi Paradigma Administrasi Negara dalam Perspektif Pelayanan Publik di Indonesia |
| title_full_unstemmed | Manajemen Pelayanan Inklusif: Inovasi Paradigma Administrasi Negara dalam Perspektif Pelayanan Publik di Indonesia |
| title_short | Manajemen Pelayanan Inklusif: Inovasi Paradigma Administrasi Negara dalam Perspektif Pelayanan Publik di Indonesia |
| title_sort | manajemen pelayanan inklusif inovasi paradigma administrasi negara dalam perspektif pelayanan publik di indonesia |
| url | http://103.85.61.66/ojs/index.php/jwk/article/view/322 |
| work_keys_str_mv | AT riyadiriyadi manajemenpelayananinklusifinovasiparadigmaadministrasinegaradalamperspektifpelayananpublikdiindonesia |