Use of simulation to solve outpatient clinic problems: A review of the literature

Use of simulation to solve outpatient clinic problems: A review of the literature

The increasing demand for outpatient services has led to overcrowded clinics, long waiting times for patients, and extended staff working hours in outpatient clinics. Simulation tools have been used to ameliorate deficiencies in the appointment system, resource allocation, and patient flow managemen...

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Bibliographic Details
Main Authors: Tang Sai Hong, Pah Pin Shang, Tang Sai Hong, Pah Pin Shang, Manohar Arumugam, Rosnah Mohd Yusuff, Mohd Yusuff, Rosnah
Format: Article
Language:English
Published: Stellenbosch University 2013-11-01
Series:South African Journal of Industrial Engineering
Subjects:
Simulation
outpatient clinic
scheduling
resource allocation
review
Online Access:http://sajie.journals.ac.za/pub/article/view/551

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