Public satisfaction with COVID-19 vaccination program in Saudi Arabia
The challenges posed by the ongoing COVID-19 pandemic have required the introduction of new care delivery models and procedures. For the foreseeable future, vaccine administration will be a key part of the patient experience journey. It is important therefore to understand and evaluate experiences o...
| Main Authors: | , , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
The Beryl Institute
2022-11-01
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| Series: | Patient Experience Journal |
| Subjects: | |
| Online Access: | https://pxjournal.org/journal/vol9/iss3/21 |
| _version_ | 1797984546116861952 |
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| author | Muhammad Waseem Shahzad Adel Al-Shabaan Ammar Mattar Bilal Salameh Eman Alturaiki Waleed AlQarni Khalid AlHarbi Turki Alhumaidany |
| author_facet | Muhammad Waseem Shahzad Adel Al-Shabaan Ammar Mattar Bilal Salameh Eman Alturaiki Waleed AlQarni Khalid AlHarbi Turki Alhumaidany |
| author_sort | Muhammad Waseem Shahzad |
| collection | DOAJ |
| description | The challenges posed by the ongoing COVID-19 pandemic have required the introduction of new care delivery models and procedures. For the foreseeable future, vaccine administration will be a key part of the patient experience journey. It is important therefore to understand and evaluate experiences of individuals taking the vaccination, an area which requires considerable attention. To address this, the COVID-19 Vaccination Satisfaction survey was developed and administered at several healthcare facilities across Saudi Arabia. Between January 2021 and end of December 2021, a total of 1,699,177 completed surveys were collected. The survey results suggest high satisfaction among participants taking the vaccine; however, satisfaction with information and communication about the vaccine was relatively low. Results from this survey are updated daily and provide unique insights into the key strengths of the vaccination process, as well as aspects within the process that require improvement.
<strong>Experience Framework</strong>
This article is associated with the Policy & Measurement lens of The Beryl Institute Experience Framework. (<a href="https://www.theberylinstitute.org/ExperienceFramework">https://www.theberylinstitute.org/ExperienceFramework</a>). <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22Policy%20%26%20Measurement%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-PolicyMeasurement">Access other resources</a> related to this lens.</li> </ul> |
| first_indexed | 2024-04-11T07:04:20Z |
| format | Article |
| id | doaj.art-592cf595b6ae4ddc8c7a8321690f1a99 |
| institution | Directory Open Access Journal |
| issn | 2372-0247 |
| language | English |
| last_indexed | 2024-04-11T07:04:20Z |
| publishDate | 2022-11-01 |
| publisher | The Beryl Institute |
| record_format | Article |
| series | Patient Experience Journal |
| spelling | doaj.art-592cf595b6ae4ddc8c7a8321690f1a992022-12-22T04:38:29ZengThe Beryl InstitutePatient Experience Journal2372-02472022-11-0193Public satisfaction with COVID-19 vaccination program in Saudi ArabiaMuhammad Waseem ShahzadAdel Al-ShabaanAmmar MattarBilal SalamehEman AlturaikiWaleed AlQarniKhalid AlHarbiTurki AlhumaidanyThe challenges posed by the ongoing COVID-19 pandemic have required the introduction of new care delivery models and procedures. For the foreseeable future, vaccine administration will be a key part of the patient experience journey. It is important therefore to understand and evaluate experiences of individuals taking the vaccination, an area which requires considerable attention. To address this, the COVID-19 Vaccination Satisfaction survey was developed and administered at several healthcare facilities across Saudi Arabia. Between January 2021 and end of December 2021, a total of 1,699,177 completed surveys were collected. The survey results suggest high satisfaction among participants taking the vaccine; however, satisfaction with information and communication about the vaccine was relatively low. Results from this survey are updated daily and provide unique insights into the key strengths of the vaccination process, as well as aspects within the process that require improvement. <strong>Experience Framework</strong> This article is associated with the Policy & Measurement lens of The Beryl Institute Experience Framework. (<a href="https://www.theberylinstitute.org/ExperienceFramework">https://www.theberylinstitute.org/ExperienceFramework</a>). <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22Policy%20%26%20Measurement%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-PolicyMeasurement">Access other resources</a> related to this lens.</li> </ul>https://pxjournal.org/journal/vol9/iss3/21patient experiencevaccinehesitancysaudi arabiapatient-centered care |
| spellingShingle | Muhammad Waseem Shahzad Adel Al-Shabaan Ammar Mattar Bilal Salameh Eman Alturaiki Waleed AlQarni Khalid AlHarbi Turki Alhumaidany Public satisfaction with COVID-19 vaccination program in Saudi Arabia Patient Experience Journal patient experience vaccine hesitancy saudi arabia patient-centered care |
| title | Public satisfaction with COVID-19 vaccination program in Saudi Arabia |
| title_full | Public satisfaction with COVID-19 vaccination program in Saudi Arabia |
| title_fullStr | Public satisfaction with COVID-19 vaccination program in Saudi Arabia |
| title_full_unstemmed | Public satisfaction with COVID-19 vaccination program in Saudi Arabia |
| title_short | Public satisfaction with COVID-19 vaccination program in Saudi Arabia |
| title_sort | public satisfaction with covid 19 vaccination program in saudi arabia |
| topic | patient experience vaccine hesitancy saudi arabia patient-centered care |
| url | https://pxjournal.org/journal/vol9/iss3/21 |
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