Role of Hotel Management Crisis in Covid-19 and Post-Covid-19 Period: A Case Study of Opatija Riviera Micro-Region in Croatia
Due to the COVID-19 pandemic, interest in studying crisis influences grew in the last three years since it significantly impacted tourism and hospitality. Observing adaptations and transformations in hotel business models is necessary for tourism and hospitality firms to remain successful and compet...
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| Format: | Article |
| Language: | English |
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Sciendo
2023-11-01
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| Series: | Organizacija |
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| Online Access: | https://doi.org/10.2478/orga-2023-0022 |
| _version_ | 1797561942788800512 |
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| author | Alkier Romina Milojica Vedran Roblek Vasja |
| author_facet | Alkier Romina Milojica Vedran Roblek Vasja |
| author_sort | Alkier Romina |
| collection | DOAJ |
| description | Due to the COVID-19 pandemic, interest in studying crisis influences grew in the last three years since it significantly impacted tourism and hospitality. Observing adaptations and transformations in hotel business models is necessary for tourism and hospitality firms to remain successful and competitive. The purpose of this qualitative case study is to critically analyse crisis management processes and management decisions regarding changes and adaptations in strategies and business model innovations to facilitate recovery, resilience, and sustained growth of hotels in the Croatian micro-region Opatija Riviera in Covid-19 and post-Covid-19 period. |
| first_indexed | 2024-03-10T18:21:25Z |
| format | Article |
| id | doaj.art-597ed1d5877a414596400ae0b40e24b2 |
| institution | Directory Open Access Journal |
| issn | 1581-1832 |
| language | English |
| last_indexed | 2024-03-10T18:21:25Z |
| publishDate | 2023-11-01 |
| publisher | Sciendo |
| record_format | Article |
| series | Organizacija |
| spelling | doaj.art-597ed1d5877a414596400ae0b40e24b22023-11-20T07:18:06ZengSciendoOrganizacija1581-18322023-11-0156432434110.2478/orga-2023-0022Role of Hotel Management Crisis in Covid-19 and Post-Covid-19 Period: A Case Study of Opatija Riviera Micro-Region in CroatiaAlkier Romina0Milojica Vedran1Roblek Vasja21Faculty of Tourism and Hospitality Management Opatija, University of Rijeka, Opatija, Croatia2Faculty of Tourism and Hospitality Management Opatija, University of Rijeka, Opatija, Croatia3Independent researcher, Ljubljana, SloveniaDue to the COVID-19 pandemic, interest in studying crisis influences grew in the last three years since it significantly impacted tourism and hospitality. Observing adaptations and transformations in hotel business models is necessary for tourism and hospitality firms to remain successful and competitive. The purpose of this qualitative case study is to critically analyse crisis management processes and management decisions regarding changes and adaptations in strategies and business model innovations to facilitate recovery, resilience, and sustained growth of hotels in the Croatian micro-region Opatija Riviera in Covid-19 and post-Covid-19 period.https://doi.org/10.2478/orga-2023-0022business modelscovid-19hotel industryopatija rivierastrategiesrisk managementtourism micro-region |
| spellingShingle | Alkier Romina Milojica Vedran Roblek Vasja Role of Hotel Management Crisis in Covid-19 and Post-Covid-19 Period: A Case Study of Opatija Riviera Micro-Region in Croatia Organizacija business models covid-19 hotel industry opatija riviera strategies risk management tourism micro-region |
| title | Role of Hotel Management Crisis in Covid-19 and Post-Covid-19 Period: A Case Study of Opatija Riviera Micro-Region in Croatia |
| title_full | Role of Hotel Management Crisis in Covid-19 and Post-Covid-19 Period: A Case Study of Opatija Riviera Micro-Region in Croatia |
| title_fullStr | Role of Hotel Management Crisis in Covid-19 and Post-Covid-19 Period: A Case Study of Opatija Riviera Micro-Region in Croatia |
| title_full_unstemmed | Role of Hotel Management Crisis in Covid-19 and Post-Covid-19 Period: A Case Study of Opatija Riviera Micro-Region in Croatia |
| title_short | Role of Hotel Management Crisis in Covid-19 and Post-Covid-19 Period: A Case Study of Opatija Riviera Micro-Region in Croatia |
| title_sort | role of hotel management crisis in covid 19 and post covid 19 period a case study of opatija riviera micro region in croatia |
| topic | business models covid-19 hotel industry opatija riviera strategies risk management tourism micro-region |
| url | https://doi.org/10.2478/orga-2023-0022 |
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