Highlighting the Socio-Demographic Differences of the Key Determinants of Staff’s Satisfaction in Jordanian Hospitals. An Empirical Analysis Based on Warr-Cool-Wall Scales
The aim of this paper is to highlight the socio-demographic differences regarding the main determinants of employee satisfaction in Jordanian hospitals using a sample of 325 employees from six different hospitals in 2015. Therefore, it has been used Warr-Cook-Wall scale in order to assess job satisf...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Editura ASE
2016-12-01
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| Series: | Management and Economics Review |
| Subjects: | |
| Online Access: | http://mer.ase.ro/files/2016-2/16.pdf |
| _version_ | 1818903090845188096 |
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| author | Adriana AnaMaria DAVIDESCU Cristian BUSU Alexandra Catalina NEDELCU Marji Tania Issa EID |
| author_facet | Adriana AnaMaria DAVIDESCU Cristian BUSU Alexandra Catalina NEDELCU Marji Tania Issa EID |
| author_sort | Adriana AnaMaria DAVIDESCU |
| collection | DOAJ |
| description | The aim of this paper is to highlight the socio-demographic differences regarding the main determinants of employee satisfaction in Jordanian hospitals using a sample of 325 employees from six different hospitals in 2015. Therefore, it has been used Warr-Cook-Wall scale in order to assess job satisfaction according to four dimensions: extrinsic job satisfaction, intrinsic job satisfaction, working conditions satisfaction, employee relations satisfaction. The socio-demographic differences on the job satisfaction factors were analyzed using t-test, Anova test and correlation coefficients. The empirical results pointed out that young and older employees express higher degrees of satisfaction comparative with other age group regarding the extrinsic satisfaction and employee relations and that administrative staff, helpers and doctors are more satisfied intrinsic satisfaction, extrinsic satisfaction, working conditions, employee relations and also on the overall level of satisfaction. Also individuals from horizontal structure exhibit higher levels of satisfaction regarding the job satisfaction factors than the ones from vertical structure. |
| first_indexed | 2024-12-19T20:46:01Z |
| format | Article |
| id | doaj.art-59af30443db04f7b82073302166ba268 |
| institution | Directory Open Access Journal |
| issn | 2501-885X 2501-885X |
| language | English |
| last_indexed | 2024-12-19T20:46:01Z |
| publishDate | 2016-12-01 |
| publisher | Editura ASE |
| record_format | Article |
| series | Management and Economics Review |
| spelling | doaj.art-59af30443db04f7b82073302166ba2682022-12-21T20:06:15ZengEditura ASEManagement and Economics Review2501-885X2501-885X2016-12-0112252261Highlighting the Socio-Demographic Differences of the Key Determinants of Staff’s Satisfaction in Jordanian Hospitals. An Empirical Analysis Based on Warr-Cool-Wall ScalesAdriana AnaMaria DAVIDESCU0Cristian BUSU1Alexandra Catalina NEDELCU2Marji Tania Issa EID3Bucharest University of Economic Studies, RomaniaBucharest University of Economic Studies, RomaniaBucharest University of Economic Studies, RomaniaBucharest University of Economic Studies, RomaniaThe aim of this paper is to highlight the socio-demographic differences regarding the main determinants of employee satisfaction in Jordanian hospitals using a sample of 325 employees from six different hospitals in 2015. Therefore, it has been used Warr-Cook-Wall scale in order to assess job satisfaction according to four dimensions: extrinsic job satisfaction, intrinsic job satisfaction, working conditions satisfaction, employee relations satisfaction. The socio-demographic differences on the job satisfaction factors were analyzed using t-test, Anova test and correlation coefficients. The empirical results pointed out that young and older employees express higher degrees of satisfaction comparative with other age group regarding the extrinsic satisfaction and employee relations and that administrative staff, helpers and doctors are more satisfied intrinsic satisfaction, extrinsic satisfaction, working conditions, employee relations and also on the overall level of satisfaction. Also individuals from horizontal structure exhibit higher levels of satisfaction regarding the job satisfaction factors than the ones from vertical structure.http://mer.ase.ro/files/2016-2/16.pdfsocio-demographicjob satisfactionhospitalshealth workersWarr-Cook-Wall scaleJordan |
| spellingShingle | Adriana AnaMaria DAVIDESCU Cristian BUSU Alexandra Catalina NEDELCU Marji Tania Issa EID Highlighting the Socio-Demographic Differences of the Key Determinants of Staff’s Satisfaction in Jordanian Hospitals. An Empirical Analysis Based on Warr-Cool-Wall Scales Management and Economics Review socio-demographic job satisfaction hospitals health workers Warr-Cook-Wall scale Jordan |
| title | Highlighting the Socio-Demographic Differences of the Key Determinants of Staff’s Satisfaction in Jordanian Hospitals. An Empirical Analysis Based on Warr-Cool-Wall Scales |
| title_full | Highlighting the Socio-Demographic Differences of the Key Determinants of Staff’s Satisfaction in Jordanian Hospitals. An Empirical Analysis Based on Warr-Cool-Wall Scales |
| title_fullStr | Highlighting the Socio-Demographic Differences of the Key Determinants of Staff’s Satisfaction in Jordanian Hospitals. An Empirical Analysis Based on Warr-Cool-Wall Scales |
| title_full_unstemmed | Highlighting the Socio-Demographic Differences of the Key Determinants of Staff’s Satisfaction in Jordanian Hospitals. An Empirical Analysis Based on Warr-Cool-Wall Scales |
| title_short | Highlighting the Socio-Demographic Differences of the Key Determinants of Staff’s Satisfaction in Jordanian Hospitals. An Empirical Analysis Based on Warr-Cool-Wall Scales |
| title_sort | highlighting the socio demographic differences of the key determinants of staff s satisfaction in jordanian hospitals an empirical analysis based on warr cool wall scales |
| topic | socio-demographic job satisfaction hospitals health workers Warr-Cook-Wall scale Jordan |
| url | http://mer.ase.ro/files/2016-2/16.pdf |
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