The Influence of Knowledge Service Ability on the User's Intention of Using the Knowledge Service Platform Provided by University Libraries

[Purpose/Significance] The popularity of a university library's knowledge service platform not only depends on the advanced technology, but also the user's attitude and willingness to use. [Method/Process] Based on the theory of technology acceptance model, this paper constructs a research...

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Main Author: WANG Hui
Format: Article
Language:zho
Published: Editorial Department of Journal of Library and Information Science in Agriculture 2021-09-01
Series:Nongye tushu qingbao xuebao
Subjects:
Online Access:http://nytsqb.aiijournal.com/fileup/1002-1248/PDF/1002-1248-2021-9-64.pdf
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author WANG Hui
author_facet WANG Hui
author_sort WANG Hui
collection DOAJ
description [Purpose/Significance] The popularity of a university library's knowledge service platform not only depends on the advanced technology, but also the user's attitude and willingness to use. [Method/Process] Based on the theory of technology acceptance model, this paper constructs a research model of influencing factors of a university library's knowledge service platform's use intention, and focuses on the influence of knowledge service ability on users' willingness to use through a questionnaire survey , using the AMOS software to verify the proposed model and the corresponding hypothesis. [Results/Conclusions] The results show that the perceived ease of use significantly affects perceived usefulness, and has a direct positive impact on user attitude, and perceived usefulness has little effect on user attitude. Compared with perceived usefulness and user attitude, a library's knowledge service capability exerts a larger influence on the user willingness. The research points out the future development direction of the university library knowledge service platform, in order to improve the user's usage of the platform.
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spelling doaj.art-5a31a738da7e4d68a4bd439027c5d8872022-12-22T04:11:30ZzhoEditorial Department of Journal of Library and Information Science in AgricultureNongye tushu qingbao xuebao1002-12482021-09-01339647110.13998/j.cnki.issn1002-1248.20-0275The Influence of Knowledge Service Ability on the User's Intention of Using the Knowledge Service Platform Provided by University LibrariesWANG Hui0Huaiyin Institute of Technology Library, Huaian 223003[Purpose/Significance] The popularity of a university library's knowledge service platform not only depends on the advanced technology, but also the user's attitude and willingness to use. [Method/Process] Based on the theory of technology acceptance model, this paper constructs a research model of influencing factors of a university library's knowledge service platform's use intention, and focuses on the influence of knowledge service ability on users' willingness to use through a questionnaire survey , using the AMOS software to verify the proposed model and the corresponding hypothesis. [Results/Conclusions] The results show that the perceived ease of use significantly affects perceived usefulness, and has a direct positive impact on user attitude, and perceived usefulness has little effect on user attitude. Compared with perceived usefulness and user attitude, a library's knowledge service capability exerts a larger influence on the user willingness. The research points out the future development direction of the university library knowledge service platform, in order to improve the user's usage of the platform.http://nytsqb.aiijournal.com/fileup/1002-1248/PDF/1002-1248-2021-9-64.pdfknowledge service ability|technology acceptance model|influencing factors|structural equation
spellingShingle WANG Hui
The Influence of Knowledge Service Ability on the User's Intention of Using the Knowledge Service Platform Provided by University Libraries
Nongye tushu qingbao xuebao
knowledge service ability|technology acceptance model|influencing factors|structural equation
title The Influence of Knowledge Service Ability on the User's Intention of Using the Knowledge Service Platform Provided by University Libraries
title_full The Influence of Knowledge Service Ability on the User's Intention of Using the Knowledge Service Platform Provided by University Libraries
title_fullStr The Influence of Knowledge Service Ability on the User's Intention of Using the Knowledge Service Platform Provided by University Libraries
title_full_unstemmed The Influence of Knowledge Service Ability on the User's Intention of Using the Knowledge Service Platform Provided by University Libraries
title_short The Influence of Knowledge Service Ability on the User's Intention of Using the Knowledge Service Platform Provided by University Libraries
title_sort influence of knowledge service ability on the user s intention of using the knowledge service platform provided by university libraries
topic knowledge service ability|technology acceptance model|influencing factors|structural equation
url http://nytsqb.aiijournal.com/fileup/1002-1248/PDF/1002-1248-2021-9-64.pdf
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