A Novel Psychological Decision-Making Approach for Healthcare Digital Transformation Benchmarking in ASEAN
In recent years, digital transformation is seen as a mandatory and urgent requirement in the process of modernizing countries. The effectiveness of the digital transformation process in the field of public management directly affects the social life and operations of businesses. This study aims to p...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2023-03-01
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| Series: | Applied Sciences |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2076-3417/13/6/3711 |
| _version_ | 1827751466177134592 |
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| author | Chia-Nan Wang Thuy-Duong Nguyen Nhat-Luong Nhieu Ming-Hsien Hsueh |
| author_facet | Chia-Nan Wang Thuy-Duong Nguyen Nhat-Luong Nhieu Ming-Hsien Hsueh |
| author_sort | Chia-Nan Wang |
| collection | DOAJ |
| description | In recent years, digital transformation is seen as a mandatory and urgent requirement in the process of modernizing countries. The effectiveness of the digital transformation process in the field of public management directly affects the social life and operations of businesses. This study aims to paint an overall picture of the healthcare digital transformation of a rapidly growing region, the Association of Southeast Asian Nations (ASEAN), through a bounded rational multi-criteria assessment method. The novel proposed method is developed in light of the psychological behavior theories and the strengths of multi-criteria decision-making methods, which are based on distance computation and statistical parameters. Therefore, it can not only determine the weight of the criteria objectively through distance correlations, but also deeply describe the subjective psychology of the decision maker. In addition to theoretical contributions with a novel approach, the findings in the benchmarking process reveal important indicators and practical lessons from the digital transformation successes in ASEAN. |
| first_indexed | 2024-03-11T06:58:32Z |
| format | Article |
| id | doaj.art-5a63e242f18143eb866af11acbb82a97 |
| institution | Directory Open Access Journal |
| issn | 2076-3417 |
| language | English |
| last_indexed | 2024-03-11T06:58:32Z |
| publishDate | 2023-03-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Applied Sciences |
| spelling | doaj.art-5a63e242f18143eb866af11acbb82a972023-11-17T09:25:42ZengMDPI AGApplied Sciences2076-34172023-03-01136371110.3390/app13063711A Novel Psychological Decision-Making Approach for Healthcare Digital Transformation Benchmarking in ASEANChia-Nan Wang0Thuy-Duong Nguyen1Nhat-Luong Nhieu2Ming-Hsien Hsueh3Department of Industrial Engineering and Management, National Kaohsiung University of Science and Technology, Kaohsiung 807778, TaiwanDepartment of Industrial Engineering and Management, National Kaohsiung University of Science and Technology, Kaohsiung 807778, TaiwanCollege of Technology and Design, University of Economics Ho Chi Minh City—UEH University, Ho Chi Minh City 700000, VietnamDepartment of Industrial Engineering and Management, National Kaohsiung University of Science and Technology, Kaohsiung 807778, TaiwanIn recent years, digital transformation is seen as a mandatory and urgent requirement in the process of modernizing countries. The effectiveness of the digital transformation process in the field of public management directly affects the social life and operations of businesses. This study aims to paint an overall picture of the healthcare digital transformation of a rapidly growing region, the Association of Southeast Asian Nations (ASEAN), through a bounded rational multi-criteria assessment method. The novel proposed method is developed in light of the psychological behavior theories and the strengths of multi-criteria decision-making methods, which are based on distance computation and statistical parameters. Therefore, it can not only determine the weight of the criteria objectively through distance correlations, but also deeply describe the subjective psychology of the decision maker. In addition to theoretical contributions with a novel approach, the findings in the benchmarking process reveal important indicators and practical lessons from the digital transformation successes in ASEAN.https://www.mdpi.com/2076-3417/13/6/3711multiple criteria decision makingdigital transformationbounded rationality decision-makingASEAN |
| spellingShingle | Chia-Nan Wang Thuy-Duong Nguyen Nhat-Luong Nhieu Ming-Hsien Hsueh A Novel Psychological Decision-Making Approach for Healthcare Digital Transformation Benchmarking in ASEAN Applied Sciences multiple criteria decision making digital transformation bounded rationality decision-making ASEAN |
| title | A Novel Psychological Decision-Making Approach for Healthcare Digital Transformation Benchmarking in ASEAN |
| title_full | A Novel Psychological Decision-Making Approach for Healthcare Digital Transformation Benchmarking in ASEAN |
| title_fullStr | A Novel Psychological Decision-Making Approach for Healthcare Digital Transformation Benchmarking in ASEAN |
| title_full_unstemmed | A Novel Psychological Decision-Making Approach for Healthcare Digital Transformation Benchmarking in ASEAN |
| title_short | A Novel Psychological Decision-Making Approach for Healthcare Digital Transformation Benchmarking in ASEAN |
| title_sort | novel psychological decision making approach for healthcare digital transformation benchmarking in asean |
| topic | multiple criteria decision making digital transformation bounded rationality decision-making ASEAN |
| url | https://www.mdpi.com/2076-3417/13/6/3711 |
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