The Effect of Critical Success Factors of Quality in Light of Sheffield University Model on Applying Total Quality Management: A Field Study at University Educational Hospitals

The aim of the study was to identify the effect of quality critical success factors on Jordan university hospitals for supporting the application of total quality management (TQM) in light of Sheffield University Model, and the level of applying TQM in Jordan university hospitals. The study also aim...

Full description

Bibliographic Details
Main Authors: Belal Hashem Al-Nsour, Ahmad Naser Abu Zaid, Fadi Hamed Al-Qudah, Mohamad Ali Al-Zoubidi
Format: Article
Language:Arabic
Published: University of Science and Technology, Yemen 2019-11-01
Series:المجلة العربية لضمان جودة التعليم الجامعي
Subjects:
Online Access:https://ust.edu/ojs/index.php/AJQAH/article/view/1563/1439
_version_ 1818333233809457152
author Belal Hashem Al-Nsour
Ahmad Naser Abu Zaid
Fadi Hamed Al-Qudah
Mohamad Ali Al-Zoubidi
author_facet Belal Hashem Al-Nsour
Ahmad Naser Abu Zaid
Fadi Hamed Al-Qudah
Mohamad Ali Al-Zoubidi
author_sort Belal Hashem Al-Nsour
collection DOAJ
description The aim of the study was to identify the effect of quality critical success factors on Jordan university hospitals for supporting the application of total quality management (TQM) in light of Sheffield University Model, and the level of applying TQM in Jordan university hospitals. The study also aimed to find out whether there were statistically significant differences in the responses of the participants in the level of critical success factors of quality in supporting the application of TQM at Jordan university hospitals. The study population was composed of all employees of university hospitals employees (1340) employee of university hospitals, and a random stratified method was used to select 302 participants. Statistical analysis procedures were used to analyze the data. The study results revealed that there was a strong positive effect of quality critical success factors on supporting the application of TQM in university hospitals. In the light of these results, the study proposed a number of recommendations.
first_indexed 2024-12-13T13:48:23Z
format Article
id doaj.art-5a6ef666560c4328a751711fbf0ac456
institution Directory Open Access Journal
issn 2308-5347
2308-5355
language Arabic
last_indexed 2024-12-13T13:48:23Z
publishDate 2019-11-01
publisher University of Science and Technology, Yemen
record_format Article
series المجلة العربية لضمان جودة التعليم الجامعي
spelling doaj.art-5a6ef666560c4328a751711fbf0ac4562022-12-21T23:43:18ZaraUniversity of Science and Technology, Yemenالمجلة العربية لضمان جودة التعليم الجامعي2308-53472308-53552019-11-0112416396https://doi.org/10.20428/AJQAHE.12.41.3The Effect of Critical Success Factors of Quality in Light of Sheffield University Model on Applying Total Quality Management: A Field Study at University Educational HospitalsBelal Hashem Al-NsourAhmad Naser Abu ZaidFadi Hamed Al-QudahMohamad Ali Al-ZoubidiThe aim of the study was to identify the effect of quality critical success factors on Jordan university hospitals for supporting the application of total quality management (TQM) in light of Sheffield University Model, and the level of applying TQM in Jordan university hospitals. The study also aimed to find out whether there were statistically significant differences in the responses of the participants in the level of critical success factors of quality in supporting the application of TQM at Jordan university hospitals. The study population was composed of all employees of university hospitals employees (1340) employee of university hospitals, and a random stratified method was used to select 302 participants. Statistical analysis procedures were used to analyze the data. The study results revealed that there was a strong positive effect of quality critical success factors on supporting the application of TQM in university hospitals. In the light of these results, the study proposed a number of recommendations.https://ust.edu/ojs/index.php/AJQAH/article/view/1563/1439critical success factors for qualitysheffield university modeltotal quality management
spellingShingle Belal Hashem Al-Nsour
Ahmad Naser Abu Zaid
Fadi Hamed Al-Qudah
Mohamad Ali Al-Zoubidi
The Effect of Critical Success Factors of Quality in Light of Sheffield University Model on Applying Total Quality Management: A Field Study at University Educational Hospitals
المجلة العربية لضمان جودة التعليم الجامعي
critical success factors for quality
sheffield university model
total quality management
title The Effect of Critical Success Factors of Quality in Light of Sheffield University Model on Applying Total Quality Management: A Field Study at University Educational Hospitals
title_full The Effect of Critical Success Factors of Quality in Light of Sheffield University Model on Applying Total Quality Management: A Field Study at University Educational Hospitals
title_fullStr The Effect of Critical Success Factors of Quality in Light of Sheffield University Model on Applying Total Quality Management: A Field Study at University Educational Hospitals
title_full_unstemmed The Effect of Critical Success Factors of Quality in Light of Sheffield University Model on Applying Total Quality Management: A Field Study at University Educational Hospitals
title_short The Effect of Critical Success Factors of Quality in Light of Sheffield University Model on Applying Total Quality Management: A Field Study at University Educational Hospitals
title_sort effect of critical success factors of quality in light of sheffield university model on applying total quality management a field study at university educational hospitals
topic critical success factors for quality
sheffield university model
total quality management
url https://ust.edu/ojs/index.php/AJQAH/article/view/1563/1439
work_keys_str_mv AT belalhashemalnsour theeffectofcriticalsuccessfactorsofqualityinlightofsheffielduniversitymodelonapplyingtotalqualitymanagementafieldstudyatuniversityeducationalhospitals
AT ahmadnaserabuzaid theeffectofcriticalsuccessfactorsofqualityinlightofsheffielduniversitymodelonapplyingtotalqualitymanagementafieldstudyatuniversityeducationalhospitals
AT fadihamedalqudah theeffectofcriticalsuccessfactorsofqualityinlightofsheffielduniversitymodelonapplyingtotalqualitymanagementafieldstudyatuniversityeducationalhospitals
AT mohamadalialzoubidi theeffectofcriticalsuccessfactorsofqualityinlightofsheffielduniversitymodelonapplyingtotalqualitymanagementafieldstudyatuniversityeducationalhospitals
AT belalhashemalnsour effectofcriticalsuccessfactorsofqualityinlightofsheffielduniversitymodelonapplyingtotalqualitymanagementafieldstudyatuniversityeducationalhospitals
AT ahmadnaserabuzaid effectofcriticalsuccessfactorsofqualityinlightofsheffielduniversitymodelonapplyingtotalqualitymanagementafieldstudyatuniversityeducationalhospitals
AT fadihamedalqudah effectofcriticalsuccessfactorsofqualityinlightofsheffielduniversitymodelonapplyingtotalqualitymanagementafieldstudyatuniversityeducationalhospitals
AT mohamadalialzoubidi effectofcriticalsuccessfactorsofqualityinlightofsheffielduniversitymodelonapplyingtotalqualitymanagementafieldstudyatuniversityeducationalhospitals