Medical Records Departments and Multi-Criteria Decision-Making

Introduction: Medical Records Department (MRD) is important for evaluating, planning and prioritizing health care services. The major aim of this study was to evaluate the performance of the MRDs of hospitals using multi-criteria decision-making approach in the selected hospitals of Isfahan city, Ir...

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Main Authors: Sima Ajami, Saeedeh Ketabi
Format: Article
Language:fas
Published: Vesnu Publications 2012-12-01
Series:مدیریت اطلاعات سلامت
Online Access:http://him.mui.ac.ir/index.php/him/article/view/992
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author Sima Ajami
Saeedeh Ketabi
author_facet Sima Ajami
Saeedeh Ketabi
author_sort Sima Ajami
collection DOAJ
description Introduction: Medical Records Department (MRD) is important for evaluating, planning and prioritizing health care services. The major aim of this study was to evaluate the performance of the MRDs of hospitals using multi-criteria decision-making approach in the selected hospitals of Isfahan city, Iran. Methods: This was an analytical and cross-sectional study that was conducted in spring 2008 in Isfahan, Iran. The study population consisted of the MRD of Al-Zahra, Kashani and Khorshid hospitals in Isfahan. Data were collected through brainstorming technique. Expert Choice software was used to analyze the data. Results: The results showed that relative weight of archiving unit had the higher degree of importance than others in terms of information management. However, in terms of customer aspect, relative weight of admission unit had the higher degree of importance than others. Relative weight of medical records departments in Al-Zahra, Kashani and Khorshid hospitals in Isfahan were 0.394, 0.342 and 0.264, respectively. Conclusion: It is necessary for managers to allocate and prioritize resources according to Multiple Criteria Decision Making (MCDM) ranking at every units of the MRD. Keywords: Performance Evaluation; Medical Records Department, Hospital; Evaluation
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spelling doaj.art-5a7ee8e690254bcd81565aae80bc29592022-12-22T01:18:25ZfasVesnu Publicationsمدیریت اطلاعات سلامت1735-78531735-98132012-12-0100697710414Medical Records Departments and Multi-Criteria Decision-MakingSima Ajami0Saeedeh Ketabi1Associate Professor, Health Information Technology, Health Management and Economics Research Center, School of Medical Management and Information Sciences, Isfahan University of Medical Sciences, Isfahan, IranAssistant Professor, Economics, The University of Isfahan AND Health Management and Economics Research Center, Isfahan University of Medical Sciences, Isfahan, IranIntroduction: Medical Records Department (MRD) is important for evaluating, planning and prioritizing health care services. The major aim of this study was to evaluate the performance of the MRDs of hospitals using multi-criteria decision-making approach in the selected hospitals of Isfahan city, Iran. Methods: This was an analytical and cross-sectional study that was conducted in spring 2008 in Isfahan, Iran. The study population consisted of the MRD of Al-Zahra, Kashani and Khorshid hospitals in Isfahan. Data were collected through brainstorming technique. Expert Choice software was used to analyze the data. Results: The results showed that relative weight of archiving unit had the higher degree of importance than others in terms of information management. However, in terms of customer aspect, relative weight of admission unit had the higher degree of importance than others. Relative weight of medical records departments in Al-Zahra, Kashani and Khorshid hospitals in Isfahan were 0.394, 0.342 and 0.264, respectively. Conclusion: It is necessary for managers to allocate and prioritize resources according to Multiple Criteria Decision Making (MCDM) ranking at every units of the MRD. Keywords: Performance Evaluation; Medical Records Department, Hospital; Evaluationhttp://him.mui.ac.ir/index.php/him/article/view/992
spellingShingle Sima Ajami
Saeedeh Ketabi
Medical Records Departments and Multi-Criteria Decision-Making
مدیریت اطلاعات سلامت
title Medical Records Departments and Multi-Criteria Decision-Making
title_full Medical Records Departments and Multi-Criteria Decision-Making
title_fullStr Medical Records Departments and Multi-Criteria Decision-Making
title_full_unstemmed Medical Records Departments and Multi-Criteria Decision-Making
title_short Medical Records Departments and Multi-Criteria Decision-Making
title_sort medical records departments and multi criteria decision making
url http://him.mui.ac.ir/index.php/him/article/view/992
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