Validation of the Information-Technology-Enabled Interaction Instrument in Contemporary Chinese Context

Practitioners and researchers have shown great interest in information-technology (IT)-enabled interactions across partnering firms and developed instruments for measuring it. However, those instruments might have been under criticism as they were developed before the widespread adoption of the new...

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Main Authors: Miao Li, Xin Yu, Chunhao Li
Format: Article
Language:English
Published: MDPI AG 2020-12-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/11/12/573
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author Miao Li
Xin Yu
Chunhao Li
author_facet Miao Li
Xin Yu
Chunhao Li
author_sort Miao Li
collection DOAJ
description Practitioners and researchers have shown great interest in information-technology (IT)-enabled interactions across partnering firms and developed instruments for measuring it. However, those instruments might have been under criticism as they were developed before the widespread adoption of the new IT applications like video conferences, DingTalk and WeChat Moments among Chinese managers for the last five years. The purpose of this study is to validate the instrument of IT-enabled formal and informal interactions for the contemporary Chinese context. First, the study reviews the literature on IT-enabled interfirm interactions and designs an open questionnaire through in-depth interviews. Answers from 85 pairs of suppliers and manufacturers are coded and the preliminary item pool is generated through the qualitative analysis. Next, a small-scale pretest with 120 manufacturing firms is conducted to purify and modify the item pool. Finally, a large-scale analysis with 336 manufacturing firms is conducted to check the reliability and validity of the measurements. The finalized scale yields six items measuring IT-enabled formal interaction and five items measuring IT-enabled informal interaction, among which six are newly derived in this study. The validated instrument reveals satisfactory reliability and validity and can serve as the basic instruments for future research on IT-enabled interactions.
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spelling doaj.art-5a9144c14e854dcc8a9aa19c63f325da2023-11-20T23:50:45ZengMDPI AGInformation2078-24892020-12-01111257310.3390/info11120573Validation of the Information-Technology-Enabled Interaction Instrument in Contemporary Chinese ContextMiao Li0Xin Yu1Chunhao Li2School of Management, Jilin University, Changchun 130022, ChinaBusiness School, NanJing XiaoZhuang University, Nanjing 211171, ChinaSchool of Management, Jilin University, Changchun 130022, ChinaPractitioners and researchers have shown great interest in information-technology (IT)-enabled interactions across partnering firms and developed instruments for measuring it. However, those instruments might have been under criticism as they were developed before the widespread adoption of the new IT applications like video conferences, DingTalk and WeChat Moments among Chinese managers for the last five years. The purpose of this study is to validate the instrument of IT-enabled formal and informal interactions for the contemporary Chinese context. First, the study reviews the literature on IT-enabled interfirm interactions and designs an open questionnaire through in-depth interviews. Answers from 85 pairs of suppliers and manufacturers are coded and the preliminary item pool is generated through the qualitative analysis. Next, a small-scale pretest with 120 manufacturing firms is conducted to purify and modify the item pool. Finally, a large-scale analysis with 336 manufacturing firms is conducted to check the reliability and validity of the measurements. The finalized scale yields six items measuring IT-enabled formal interaction and five items measuring IT-enabled informal interaction, among which six are newly derived in this study. The validated instrument reveals satisfactory reliability and validity and can serve as the basic instruments for future research on IT-enabled interactions.https://www.mdpi.com/2078-2489/11/12/573IT-enabled interactionrelationship managementmutual trustinstrument validation
spellingShingle Miao Li
Xin Yu
Chunhao Li
Validation of the Information-Technology-Enabled Interaction Instrument in Contemporary Chinese Context
Information
IT-enabled interaction
relationship management
mutual trust
instrument validation
title Validation of the Information-Technology-Enabled Interaction Instrument in Contemporary Chinese Context
title_full Validation of the Information-Technology-Enabled Interaction Instrument in Contemporary Chinese Context
title_fullStr Validation of the Information-Technology-Enabled Interaction Instrument in Contemporary Chinese Context
title_full_unstemmed Validation of the Information-Technology-Enabled Interaction Instrument in Contemporary Chinese Context
title_short Validation of the Information-Technology-Enabled Interaction Instrument in Contemporary Chinese Context
title_sort validation of the information technology enabled interaction instrument in contemporary chinese context
topic IT-enabled interaction
relationship management
mutual trust
instrument validation
url https://www.mdpi.com/2078-2489/11/12/573
work_keys_str_mv AT miaoli validationoftheinformationtechnologyenabledinteractioninstrumentincontemporarychinesecontext
AT xinyu validationoftheinformationtechnologyenabledinteractioninstrumentincontemporarychinesecontext
AT chunhaoli validationoftheinformationtechnologyenabledinteractioninstrumentincontemporarychinesecontext