The Use of Management Control Systems and Operations Management Techniques

It is well known that both management control systems (MCSs) and operations management (OM) are related to firm performance; however, an integrated st udy that involves MCS and OM within the context of firm performance is still lacking. This research aimed to examine th...

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Main Authors: Edelcio Koitiro Nisiyama, José Carlos Tiomatsu Oyadomari, Chen Yen-Tsang, Andson Braga de Aguiar
Format: Article
Language:English
Published: FUCAPE Business School 2016-01-01
Series:BBR: Brazilian Business Review
Subjects:
Online Access:http://www.redalyc.org/articulo.oa?id=123044248003
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author Edelcio Koitiro Nisiyama
José Carlos Tiomatsu Oyadomari
Chen Yen-Tsang
Andson Braga de Aguiar
author_facet Edelcio Koitiro Nisiyama
José Carlos Tiomatsu Oyadomari
Chen Yen-Tsang
Andson Braga de Aguiar
author_sort Edelcio Koitiro Nisiyama
collection DOAJ
description It is well known that both management control systems (MCSs) and operations management (OM) are related to firm performance; however, an integrated st udy that involves MCS and OM within the context of firm performance is still lacking. This research aimed to examine the relationships among the use of MCSs and OM techniques and firm performance in the Brazilian auto parts industry. Simons’ levers of cont rol framework was used to characterise the uses of MCSs, and OM techniques, such as total quality management (TQM) and continuous improvement programmes, were adopted. The results obtained through the structural equation modelling indicated that the diagno stic use of MCSs is positively associated with the goals of cost reduction. In addition, the interactive use of MCSs is positively associated with the objectives of introducing new products, which is consistent with previous research. Additionally, OM tech niques are positively related to cost reduction but have no direct relationship with the introduction of new products.
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spelling doaj.art-5afdabcc0a1f43b290ef82ad0ecd6d892024-03-21T19:30:18ZengFUCAPE Business SchoolBBR: Brazilian Business Review1807-734X2016-01-011325682The Use of Management Control Systems and Operations Management TechniquesEdelcio Koitiro NisiyamaJosé Carlos Tiomatsu OyadomariChen Yen-TsangAndson Braga de AguiarIt is well known that both management control systems (MCSs) and operations management (OM) are related to firm performance; however, an integrated st udy that involves MCS and OM within the context of firm performance is still lacking. This research aimed to examine the relationships among the use of MCSs and OM techniques and firm performance in the Brazilian auto parts industry. Simons’ levers of cont rol framework was used to characterise the uses of MCSs, and OM techniques, such as total quality management (TQM) and continuous improvement programmes, were adopted. The results obtained through the structural equation modelling indicated that the diagno stic use of MCSs is positively associated with the goals of cost reduction. In addition, the interactive use of MCSs is positively associated with the objectives of introducing new products, which is consistent with previous research. Additionally, OM tech niques are positively related to cost reduction but have no direct relationship with the introduction of new products.http://www.redalyc.org/articulo.oa?id=123044248003management control systemoperations management techniquesperformancediagnostic useinteractive use
spellingShingle Edelcio Koitiro Nisiyama
José Carlos Tiomatsu Oyadomari
Chen Yen-Tsang
Andson Braga de Aguiar
The Use of Management Control Systems and Operations Management Techniques
BBR: Brazilian Business Review
management control system
operations management techniques
performance
diagnostic use
interactive use
title The Use of Management Control Systems and Operations Management Techniques
title_full The Use of Management Control Systems and Operations Management Techniques
title_fullStr The Use of Management Control Systems and Operations Management Techniques
title_full_unstemmed The Use of Management Control Systems and Operations Management Techniques
title_short The Use of Management Control Systems and Operations Management Techniques
title_sort use of management control systems and operations management techniques
topic management control system
operations management techniques
performance
diagnostic use
interactive use
url http://www.redalyc.org/articulo.oa?id=123044248003
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