Managing tourism during the COVID-19 pandemic. A systematic review of crisis management in the tourism industry

AbstractCOVID-19 has caused severe economic crises, unemployment, and disruptions to the global tourism industry. This study aims to establish the current body of knowledge on crisis management in tourism published from to 2001–2021, with the objective of providing research avenues on how to manage...

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Main Author: Foday Yaya Drammeh
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Cogent Social Sciences
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311886.2024.2311955
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author Foday Yaya Drammeh
author_facet Foday Yaya Drammeh
author_sort Foday Yaya Drammeh
collection DOAJ
description AbstractCOVID-19 has caused severe economic crises, unemployment, and disruptions to the global tourism industry. This study aims to establish the current body of knowledge on crisis management in tourism published from to 2001–2021, with the objective of providing research avenues on how to manage crises, such as the COVID-19 pandemic. The study shows that crisis management in tourism is based on the survival strategies of the tourism subsectors in Europe, Asia, the USA, and Australia. A universal approach is limited, indicating the immaturity of the research in this area. There is a need to expand the analysis including approaches in Africa and strategies of the tourism subsectors during the COVID-19 pandemic. This knowledge of the local tourism subsectors that focus need to be put upon are limited. The literature is fragmented, lacks precision, and is a common approach that the tourism industry should follow during uncertain situations such as the COVID-19 pandemic. The absence of a theoretical framework on crisis management that is inclusive of what tourism could rely on during such situations is a concern. This study contributes to the framework that tourism researchers, policymakers, and practitioners could rely upon when dealing with crises such as the COVID-19 pandemic.
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spelling doaj.art-5b3ec0aaed7641b7a4db25d316b45e7e2024-02-12T19:29:21ZengTaylor & Francis GroupCogent Social Sciences2331-18862024-12-0110110.1080/23311886.2024.2311955Managing tourism during the COVID-19 pandemic. A systematic review of crisis management in the tourism industryFoday Yaya Drammeh0School of Business, Innovation and Sustainability, Hogskolan i Halmstad, Gothenburg, SwedenAbstractCOVID-19 has caused severe economic crises, unemployment, and disruptions to the global tourism industry. This study aims to establish the current body of knowledge on crisis management in tourism published from to 2001–2021, with the objective of providing research avenues on how to manage crises, such as the COVID-19 pandemic. The study shows that crisis management in tourism is based on the survival strategies of the tourism subsectors in Europe, Asia, the USA, and Australia. A universal approach is limited, indicating the immaturity of the research in this area. There is a need to expand the analysis including approaches in Africa and strategies of the tourism subsectors during the COVID-19 pandemic. This knowledge of the local tourism subsectors that focus need to be put upon are limited. The literature is fragmented, lacks precision, and is a common approach that the tourism industry should follow during uncertain situations such as the COVID-19 pandemic. The absence of a theoretical framework on crisis management that is inclusive of what tourism could rely on during such situations is a concern. This study contributes to the framework that tourism researchers, policymakers, and practitioners could rely upon when dealing with crises such as the COVID-19 pandemic.https://www.tandfonline.com/doi/10.1080/23311886.2024.2311955Tourism crisis managementsystematic literature reviewcovid-19 pandemicKaitano Dube, Ecotourism Management, Vaal University of Technology, South AfricaHistory of TourismThe Tourism Industry
spellingShingle Foday Yaya Drammeh
Managing tourism during the COVID-19 pandemic. A systematic review of crisis management in the tourism industry
Cogent Social Sciences
Tourism crisis management
systematic literature review
covid-19 pandemic
Kaitano Dube, Ecotourism Management, Vaal University of Technology, South Africa
History of Tourism
The Tourism Industry
title Managing tourism during the COVID-19 pandemic. A systematic review of crisis management in the tourism industry
title_full Managing tourism during the COVID-19 pandemic. A systematic review of crisis management in the tourism industry
title_fullStr Managing tourism during the COVID-19 pandemic. A systematic review of crisis management in the tourism industry
title_full_unstemmed Managing tourism during the COVID-19 pandemic. A systematic review of crisis management in the tourism industry
title_short Managing tourism during the COVID-19 pandemic. A systematic review of crisis management in the tourism industry
title_sort managing tourism during the covid 19 pandemic a systematic review of crisis management in the tourism industry
topic Tourism crisis management
systematic literature review
covid-19 pandemic
Kaitano Dube, Ecotourism Management, Vaal University of Technology, South Africa
History of Tourism
The Tourism Industry
url https://www.tandfonline.com/doi/10.1080/23311886.2024.2311955
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