Employee critical psychological states as determinants of employee brand equity in banking: a multi-group analysis
The objective of the study is to investigate the moderating role of affective sentiments of brand psychological ownership of an employee in the relationship among the cognitive sentiments of employee brand understanding and employee brand equity of conventional and Islamic banks. Survey method was a...
Main Authors: | Mohsin Altaf, Sany Sanuri Mohd Mokhtar, Noor Hasmini Abd Ghani |
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Format: | Article |
Language: | English |
Published: |
LLC "CPC "Business Perspectives"
2017-09-01
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Series: | Banks and Bank Systems |
Subjects: | |
Online Access: | https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/9069/BBS_2017_03_Altaf.pdf |
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