Evaluation of Airlines Performance Using an Integrated Critic and Codas Methodology: The Case of Star Alliance Member Airlines

In the airline industry where intense competition has taken place, performance evaluation is vital for airlines to achieve their goals and to gain a competitive advantage. This study aims to evaluate the performance of airlines based on the role of performance evaluation in the airline industry. For...

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Main Authors: Kasim Kiraci, Mahmut Bakir
Format: Article
Language:English
Published: Sciendo 2020-04-01
Series:Studies in Business and Economics
Subjects:
Online Access:https://doi.org/10.2478/sbe-2020-0008
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author Kasim Kiraci
Mahmut Bakir
author_facet Kasim Kiraci
Mahmut Bakir
author_sort Kasim Kiraci
collection DOAJ
description In the airline industry where intense competition has taken place, performance evaluation is vital for airlines to achieve their goals and to gain a competitive advantage. This study aims to evaluate the performance of airlines based on the role of performance evaluation in the airline industry. For this purpose, twelve FSCs (Full-Service Carriers) were evaluated based on financial and airline-specific performance indicators for the 2015-2017 period. While the sample consisted of Star Alliance member airlines, an integrated CRITIC and CODAS methodology was proposed in the study. In addition, a sensitivity analysis was performed after the application to examine the accuracy and the stability of the results. The results of the study reveal that financial indicators have a higher impact on performance compared to operational indicators. Moreover, Singapore Airline (SIA) is the best airline regardless of T change.
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spelling doaj.art-5b4c1b0dbbed4b81aedb7849ff3114142022-12-21T23:28:26ZengSciendoStudies in Business and Economics2344-54162020-04-01151839910.2478/sbe-2020-0008sbe-2020-0008Evaluation of Airlines Performance Using an Integrated Critic and Codas Methodology: The Case of Star Alliance Member AirlinesKasim Kiraci0Mahmut Bakir1Iskenderun Technical University, Department of Aviation Management, TurkeyEskişehir Technical University, Department of Aviation Management, TurkeyIn the airline industry where intense competition has taken place, performance evaluation is vital for airlines to achieve their goals and to gain a competitive advantage. This study aims to evaluate the performance of airlines based on the role of performance evaluation in the airline industry. For this purpose, twelve FSCs (Full-Service Carriers) were evaluated based on financial and airline-specific performance indicators for the 2015-2017 period. While the sample consisted of Star Alliance member airlines, an integrated CRITIC and CODAS methodology was proposed in the study. In addition, a sensitivity analysis was performed after the application to examine the accuracy and the stability of the results. The results of the study reveal that financial indicators have a higher impact on performance compared to operational indicators. Moreover, Singapore Airline (SIA) is the best airline regardless of T change.https://doi.org/10.2478/sbe-2020-0008strategic alliancesairlineperformancecodas methodcritic method
spellingShingle Kasim Kiraci
Mahmut Bakir
Evaluation of Airlines Performance Using an Integrated Critic and Codas Methodology: The Case of Star Alliance Member Airlines
Studies in Business and Economics
strategic alliances
airline
performance
codas method
critic method
title Evaluation of Airlines Performance Using an Integrated Critic and Codas Methodology: The Case of Star Alliance Member Airlines
title_full Evaluation of Airlines Performance Using an Integrated Critic and Codas Methodology: The Case of Star Alliance Member Airlines
title_fullStr Evaluation of Airlines Performance Using an Integrated Critic and Codas Methodology: The Case of Star Alliance Member Airlines
title_full_unstemmed Evaluation of Airlines Performance Using an Integrated Critic and Codas Methodology: The Case of Star Alliance Member Airlines
title_short Evaluation of Airlines Performance Using an Integrated Critic and Codas Methodology: The Case of Star Alliance Member Airlines
title_sort evaluation of airlines performance using an integrated critic and codas methodology the case of star alliance member airlines
topic strategic alliances
airline
performance
codas method
critic method
url https://doi.org/10.2478/sbe-2020-0008
work_keys_str_mv AT kasimkiraci evaluationofairlinesperformanceusinganintegratedcriticandcodasmethodologythecaseofstaralliancememberairlines
AT mahmutbakir evaluationofairlinesperformanceusinganintegratedcriticandcodasmethodologythecaseofstaralliancememberairlines