Assessing the Mediating Role of Work Engagement Between the Relationship of Corporate Social Responsibility with Job Satisfaction and Organizational Citizenship Behavior
This study investigates how perceived corporate social responsibility directly influence the job satisfaction and organizational citizenship behavior of employees, and indirectly influence through the mediating effect work engagement. A questionnaire-based survey was conducted to collect data from...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
EconJournals
2020-07-01
|
| Series: | International Review of Management and Marketing |
| Online Access: | https://www.econjournals.com/index.php/irmm/article/view/9714 |
| _version_ | 1797917583867904000 |
|---|---|
| author | Muhammad Ali Fouzia Hadi Ali Basharat Raza Wasif Ali |
| author_facet | Muhammad Ali Fouzia Hadi Ali Basharat Raza Wasif Ali |
| author_sort | Muhammad Ali |
| collection | DOAJ |
| description |
This study investigates how perceived corporate social responsibility directly influence the job satisfaction and organizational citizenship behavior of employees, and indirectly influence through the mediating effect work engagement. A questionnaire-based survey was conducted to collect data from 327 students of MBA executive employed in different organizations of Lahore, Pakistan. Structural equation modeling was applied to test the hypothesized conceptual model. Results reveal that corporate social responsibility activities of the organizations increase job satisfaction and discretionary behaviors or organizational citizenship behavior among employees. CSR also increases work engagement, which, in turn, increases job satisfaction and organizational citizenship behavior as well. This study has shown that concerns toward CSR have increased in the business organization operating in developing countries, and employees working in those organizations are reciprocating to CSR through positive outcomes in the workplace. The employees, as internal stakeholders are responding favorably to the CSR. As per the best of researchers' knowledge, the study firstly tests the mediating role of work engagement in the linkage of CSR with job satisfaction and organizational citizenship behavior. The theoretical and practical implications are also discussed.
Keywords: Corporate social responsibility, Job satisfaction, Organizational citizenship behavior, Work engagement
JEL Classifications: M14, J24, J28
DOI: https://doi.org/10.32479/irmm.9714
|
| first_indexed | 2024-04-10T13:15:54Z |
| format | Article |
| id | doaj.art-5b65ed0a991f444e9239287edbe8c7c5 |
| institution | Directory Open Access Journal |
| issn | 2146-4405 |
| language | English |
| last_indexed | 2024-04-10T13:15:54Z |
| publishDate | 2020-07-01 |
| publisher | EconJournals |
| record_format | Article |
| series | International Review of Management and Marketing |
| spelling | doaj.art-5b65ed0a991f444e9239287edbe8c7c52023-02-15T16:12:24ZengEconJournalsInternational Review of Management and Marketing2146-44052020-07-01104Assessing the Mediating Role of Work Engagement Between the Relationship of Corporate Social Responsibility with Job Satisfaction and Organizational Citizenship BehaviorMuhammad Ali0Fouzia Hadi Ali1Basharat Raza2Wasif Ali3Institute of Business Administration, University of the Punjab, Lahore, PakistanHailey College of Commerce, University of the Punjab, Lahore, PakistanNational College of Business Administration and Economics, Lahore, PakistanUniversity of Management and Technology, Lahore, Pakistan This study investigates how perceived corporate social responsibility directly influence the job satisfaction and organizational citizenship behavior of employees, and indirectly influence through the mediating effect work engagement. A questionnaire-based survey was conducted to collect data from 327 students of MBA executive employed in different organizations of Lahore, Pakistan. Structural equation modeling was applied to test the hypothesized conceptual model. Results reveal that corporate social responsibility activities of the organizations increase job satisfaction and discretionary behaviors or organizational citizenship behavior among employees. CSR also increases work engagement, which, in turn, increases job satisfaction and organizational citizenship behavior as well. This study has shown that concerns toward CSR have increased in the business organization operating in developing countries, and employees working in those organizations are reciprocating to CSR through positive outcomes in the workplace. The employees, as internal stakeholders are responding favorably to the CSR. As per the best of researchers' knowledge, the study firstly tests the mediating role of work engagement in the linkage of CSR with job satisfaction and organizational citizenship behavior. The theoretical and practical implications are also discussed. Keywords: Corporate social responsibility, Job satisfaction, Organizational citizenship behavior, Work engagement JEL Classifications: M14, J24, J28 DOI: https://doi.org/10.32479/irmm.9714 https://www.econjournals.com/index.php/irmm/article/view/9714 |
| spellingShingle | Muhammad Ali Fouzia Hadi Ali Basharat Raza Wasif Ali Assessing the Mediating Role of Work Engagement Between the Relationship of Corporate Social Responsibility with Job Satisfaction and Organizational Citizenship Behavior International Review of Management and Marketing |
| title | Assessing the Mediating Role of Work Engagement Between the Relationship of Corporate Social Responsibility with Job Satisfaction and Organizational Citizenship Behavior |
| title_full | Assessing the Mediating Role of Work Engagement Between the Relationship of Corporate Social Responsibility with Job Satisfaction and Organizational Citizenship Behavior |
| title_fullStr | Assessing the Mediating Role of Work Engagement Between the Relationship of Corporate Social Responsibility with Job Satisfaction and Organizational Citizenship Behavior |
| title_full_unstemmed | Assessing the Mediating Role of Work Engagement Between the Relationship of Corporate Social Responsibility with Job Satisfaction and Organizational Citizenship Behavior |
| title_short | Assessing the Mediating Role of Work Engagement Between the Relationship of Corporate Social Responsibility with Job Satisfaction and Organizational Citizenship Behavior |
| title_sort | assessing the mediating role of work engagement between the relationship of corporate social responsibility with job satisfaction and organizational citizenship behavior |
| url | https://www.econjournals.com/index.php/irmm/article/view/9714 |
| work_keys_str_mv | AT muhammadali assessingthemediatingroleofworkengagementbetweentherelationshipofcorporatesocialresponsibilitywithjobsatisfactionandorganizationalcitizenshipbehavior AT fouziahadiali assessingthemediatingroleofworkengagementbetweentherelationshipofcorporatesocialresponsibilitywithjobsatisfactionandorganizationalcitizenshipbehavior AT basharatraza assessingthemediatingroleofworkengagementbetweentherelationshipofcorporatesocialresponsibilitywithjobsatisfactionandorganizationalcitizenshipbehavior AT wasifali assessingthemediatingroleofworkengagementbetweentherelationshipofcorporatesocialresponsibilitywithjobsatisfactionandorganizationalcitizenshipbehavior |