User eXperience (UX) Evaluation for MR Cultural Applications: The CEMEC Holographic Showcases in European Museums

Within the EU CEMEC project framework, a novel approach for using holographic showcases in museums has been conceived and experimented upon in different venues in the context of an itinerant exhibition dealing with Early Medieval European collections. The purpose of this holographic showcase, the so...

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Main Authors: Alfonsina Pagano, Eva Pietroni, Daniele Ferdani, Enzo d’Annibale
Format: Article
Language:English
Published: MDPI AG 2021-11-01
Series:Applied System Innovation
Subjects:
Online Access:https://www.mdpi.com/2571-5577/4/4/92
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author Alfonsina Pagano
Eva Pietroni
Daniele Ferdani
Enzo d’Annibale
author_facet Alfonsina Pagano
Eva Pietroni
Daniele Ferdani
Enzo d’Annibale
author_sort Alfonsina Pagano
collection DOAJ
description Within the EU CEMEC project framework, a novel approach for using holographic showcases in museums has been conceived and experimented upon in different venues in the context of an itinerant exhibition dealing with Early Medieval European collections. The purpose of this holographic showcase, the so-called “box of stories”, is to improve the link and interaction between real and virtual contents in the museum’s context, making the exhibited object “alive” in the visitors’ perception. An Avar sword and a Byzantine treasure have been used as the main case studies, and they have been experienced in the museums of several European regions by audiences with different cultural backgrounds. This has been a great opportunity to carry out user experience (UX) evaluations in order to collect feedback (from about 600 museum visitors) regarding the attractiveness of such a mixed reality (MR) system, its usability, the comprehension of the contents, the efficacy of the logistics and environmental conditions, as well as the educational impact. The results of such inquiries helped the CNR ISPC team to identify the most meaningful <b>User eXperience Analytics (UXA)</b> able to support the work of UX evaluators and UX designers to assess the efficacy of digital cultural products. Indeed, this manuscript presents UXA and tries to draft <b>a concrete and effective evaluation model</b> for future digital projects for museum contexts.
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spelling doaj.art-5baa57b98dac4747981f2b383d3ddcd52023-11-23T03:44:59ZengMDPI AGApplied System Innovation2571-55772021-11-01449210.3390/asi4040092User eXperience (UX) Evaluation for MR Cultural Applications: The CEMEC Holographic Showcases in European MuseumsAlfonsina Pagano0Eva Pietroni1Daniele Ferdani2Enzo d’Annibale3Institute for Heritage Science, Italian National Research Council (CNR ISPC), Via Salaria km 29,300, Monterotondo St., 29300 Rome, ItalyInstitute for Heritage Science, Italian National Research Council (CNR ISPC), Via Salaria km 29,300, Monterotondo St., 29300 Rome, ItalyInstitute for Heritage Science, Italian National Research Council (CNR ISPC), Via Salaria km 29,300, Monterotondo St., 29300 Rome, ItalyInstitute for Heritage Science, Italian National Research Council (CNR ISPC), Via Salaria km 29,300, Monterotondo St., 29300 Rome, ItalyWithin the EU CEMEC project framework, a novel approach for using holographic showcases in museums has been conceived and experimented upon in different venues in the context of an itinerant exhibition dealing with Early Medieval European collections. The purpose of this holographic showcase, the so-called “box of stories”, is to improve the link and interaction between real and virtual contents in the museum’s context, making the exhibited object “alive” in the visitors’ perception. An Avar sword and a Byzantine treasure have been used as the main case studies, and they have been experienced in the museums of several European regions by audiences with different cultural backgrounds. This has been a great opportunity to carry out user experience (UX) evaluations in order to collect feedback (from about 600 museum visitors) regarding the attractiveness of such a mixed reality (MR) system, its usability, the comprehension of the contents, the efficacy of the logistics and environmental conditions, as well as the educational impact. The results of such inquiries helped the CNR ISPC team to identify the most meaningful <b>User eXperience Analytics (UXA)</b> able to support the work of UX evaluators and UX designers to assess the efficacy of digital cultural products. Indeed, this manuscript presents UXA and tries to draft <b>a concrete and effective evaluation model</b> for future digital projects for museum contexts.https://www.mdpi.com/2571-5577/4/4/92holographic showcasestorytellinguser experience evaluationbest practices
spellingShingle Alfonsina Pagano
Eva Pietroni
Daniele Ferdani
Enzo d’Annibale
User eXperience (UX) Evaluation for MR Cultural Applications: The CEMEC Holographic Showcases in European Museums
Applied System Innovation
holographic showcase
storytelling
user experience evaluation
best practices
title User eXperience (UX) Evaluation for MR Cultural Applications: The CEMEC Holographic Showcases in European Museums
title_full User eXperience (UX) Evaluation for MR Cultural Applications: The CEMEC Holographic Showcases in European Museums
title_fullStr User eXperience (UX) Evaluation for MR Cultural Applications: The CEMEC Holographic Showcases in European Museums
title_full_unstemmed User eXperience (UX) Evaluation for MR Cultural Applications: The CEMEC Holographic Showcases in European Museums
title_short User eXperience (UX) Evaluation for MR Cultural Applications: The CEMEC Holographic Showcases in European Museums
title_sort user experience ux evaluation for mr cultural applications the cemec holographic showcases in european museums
topic holographic showcase
storytelling
user experience evaluation
best practices
url https://www.mdpi.com/2571-5577/4/4/92
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AT danieleferdani userexperienceuxevaluationformrculturalapplicationsthecemecholographicshowcasesineuropeanmuseums
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