Retail customers’ satisfaction with banks in Greece: A multicriteria analysis of a dataset
The aim of this article is to present data concerning customers’ satisfaction with the 4 systemic banks operating in Greece. Today, the market share of these banks is over 95%, as the economic crisis of 2010 has led to structural changes in the banking industry of the country. At the same time, the...
Main Authors: | Dimitrios Drosos, Michalis Skordoulis, Nikolaos Tsotsolas, Grigorios L. Kyriakopoulos, Eleni C. Gkika, Faidon Komisopoulos |
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Format: | Article |
Language: | English |
Published: |
Elsevier
2021-04-01
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Series: | Data in Brief |
Subjects: | |
Online Access: | http://www.sciencedirect.com/science/article/pii/S2352340921001992 |
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