Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city
It is a documentary study to characterize Mobile First-Aid Medical Services calls that did not provide assistance in the state of Santa Catarina, SC, Brazil from 2007 to 2010. Data were collected from assistance reports, being noticed 393,912 prank phone calls to the institution. The main reason for...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Universidade Federal do Ceará
2015-02-01
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| Series: | Rev Rene |
| Subjects: | |
| Online Access: | http://www.revistarene.ufc.br/revista/index.php/revista/article/view/1758/pdf_1 |
| _version_ | 1819210575882747904 |
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| author | Marilene Nonnemacher Luchtemberg Denise Elvira Pires de Pires Soraia Dornelles Schoeller Fabricio Pagani Possamai |
| author_facet | Marilene Nonnemacher Luchtemberg Denise Elvira Pires de Pires Soraia Dornelles Schoeller Fabricio Pagani Possamai |
| author_sort | Marilene Nonnemacher Luchtemberg |
| collection | DOAJ |
| description | It is a documentary study to characterize Mobile First-Aid Medical Services calls that did not provide assistance in the state of Santa Catarina, SC, Brazil from 2007 to 2010. Data were collected from assistance reports, being noticed 393,912 prank phone calls to the institution. The main reason for the assistance not being provided was the removal of the victim by third
parties. The others were refusal of care, the removal of the patient and incorrect address. There were significant differences (p<0.05) between the years under study concerning the calls received by the Mobile First-Aid Medical Services and the number of prank phone calls received in the state macro-regions. The results indicate the need of investment in health education
activities, reducing costs and increasing effectiveness. It is also necessary to improve communication between Mobile First-Aid Medical Services and the other services (Military Police and Fire Brigade) reducing the number of assistance. |
| first_indexed | 2024-12-23T06:13:22Z |
| format | Article |
| id | doaj.art-5be4ab57cf334e7fa1e2bdef1f6e669b |
| institution | Directory Open Access Journal |
| issn | 1517-3852 2175-6783 |
| language | English |
| last_indexed | 2024-12-23T06:13:22Z |
| publishDate | 2015-02-01 |
| publisher | Universidade Federal do Ceará |
| record_format | Article |
| series | Rev Rene |
| spelling | doaj.art-5be4ab57cf334e7fa1e2bdef1f6e669b2022-12-21T17:57:23ZengUniversidade Federal do CearáRev Rene1517-38522175-67832015-02-0115610.15253/2175-6783.2014000600004Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital cityMarilene Nonnemacher Luchtemberg0Denise Elvira Pires de Pires1Soraia Dornelles Schoeller2 Fabricio Pagani Possamai3Universidade Federal de Santa CatarinaUniversidade Federal de Santa CatarinaUniversidade Federal de Santa CatarinaEscola Superior de CriciúmaIt is a documentary study to characterize Mobile First-Aid Medical Services calls that did not provide assistance in the state of Santa Catarina, SC, Brazil from 2007 to 2010. Data were collected from assistance reports, being noticed 393,912 prank phone calls to the institution. The main reason for the assistance not being provided was the removal of the victim by third parties. The others were refusal of care, the removal of the patient and incorrect address. There were significant differences (p<0.05) between the years under study concerning the calls received by the Mobile First-Aid Medical Services and the number of prank phone calls received in the state macro-regions. The results indicate the need of investment in health education activities, reducing costs and increasing effectiveness. It is also necessary to improve communication between Mobile First-Aid Medical Services and the other services (Military Police and Fire Brigade) reducing the number of assistance.http://www.revistarene.ufc.br/revista/index.php/revista/article/view/1758/pdf_1Emergency Medical ServicesHealth ServicesAmbulancesNursing |
| spellingShingle | Marilene Nonnemacher Luchtemberg Denise Elvira Pires de Pires Soraia Dornelles Schoeller Fabricio Pagani Possamai Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city Rev Rene Emergency Medical Services Health Services Ambulances Nursing |
| title | Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city |
| title_full | Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city |
| title_fullStr | Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city |
| title_full_unstemmed | Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city |
| title_short | Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city |
| title_sort | analysis of calls to the mobile first aid medical services in a brazilian capital city |
| topic | Emergency Medical Services Health Services Ambulances Nursing |
| url | http://www.revistarene.ufc.br/revista/index.php/revista/article/view/1758/pdf_1 |
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