Impact of South Korea’s Comprehensive Nursing Service Policy on Nurse and Patient Outcomes

In some Asian and African countries, caregivers of patients are permitted to reside in hospital rooms and support the daily tasks of patient care. To solve the various problems that this system could cause, the Korean government has established a comprehensive nursing service, whereby caregivers are...

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Main Authors: Seon Heui Lee, Soyoung Yu, Miok Kim, Hee Sun Kim
Format: Article
Language:English
Published: MDPI AG 2020-07-01
Series:Healthcare
Subjects:
Online Access:https://www.mdpi.com/2227-9032/8/3/223
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author Seon Heui Lee
Soyoung Yu
Miok Kim
Hee Sun Kim
author_facet Seon Heui Lee
Soyoung Yu
Miok Kim
Hee Sun Kim
author_sort Seon Heui Lee
collection DOAJ
description In some Asian and African countries, caregivers of patients are permitted to reside in hospital rooms and support the daily tasks of patient care. To solve the various problems that this system could cause, the Korean government has established a comprehensive nursing service, whereby caregivers are no longer permitted in the hospital and, instead, nurses provide all the patient care. This study aimed to identify and evaluate the effectiveness of the comprehensive nursing service, by surveying 1348 nurses to evaluate nursing outcomes—specifically, the Nurses’ Assessment of Quality Scale, job satisfaction, and turnover intention. A total of 396 patients were also surveyed to determine patient outcome, in particular patient satisfaction. In the comprehensive nursing service ward, the total score on the Nurses’ Assessment of Quality Scale, job satisfaction, and patient satisfaction scores were higher than in the non-comprehensive nursing service ward. Moreover, turnover intention was lower. All differences were statistically significant. The results of this study demonstrate that the decision to implement policy-based comprehensive nursing services has thus far been beneficial. In the future, the government should revise and supplement its policies through various socioeconomic assessments.
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spelling doaj.art-5c2555dbaa1f4f71b0ac5ac1292a68ae2023-11-20T07:35:45ZengMDPI AGHealthcare2227-90322020-07-018322310.3390/healthcare8030223Impact of South Korea’s Comprehensive Nursing Service Policy on Nurse and Patient OutcomesSeon Heui Lee0Soyoung Yu1Miok Kim2Hee Sun Kim3Department of Nursing Science, College of Nursing, Gachon University, Incheon 21936, KoreaCollege of Nursing, CHA University, Gyeongghi-do Pocheon 120, KoreaDepartment of Nursing, College of Medicine, Dankook University, Cheonan 31116, KoreaCollege of Nursing, Jeonbuk National University, Jeonju 54896, KoreaIn some Asian and African countries, caregivers of patients are permitted to reside in hospital rooms and support the daily tasks of patient care. To solve the various problems that this system could cause, the Korean government has established a comprehensive nursing service, whereby caregivers are no longer permitted in the hospital and, instead, nurses provide all the patient care. This study aimed to identify and evaluate the effectiveness of the comprehensive nursing service, by surveying 1348 nurses to evaluate nursing outcomes—specifically, the Nurses’ Assessment of Quality Scale, job satisfaction, and turnover intention. A total of 396 patients were also surveyed to determine patient outcome, in particular patient satisfaction. In the comprehensive nursing service ward, the total score on the Nurses’ Assessment of Quality Scale, job satisfaction, and patient satisfaction scores were higher than in the non-comprehensive nursing service ward. Moreover, turnover intention was lower. All differences were statistically significant. The results of this study demonstrate that the decision to implement policy-based comprehensive nursing services has thus far been beneficial. In the future, the government should revise and supplement its policies through various socioeconomic assessments.https://www.mdpi.com/2227-9032/8/3/223comprehensive nursing servicehealth policynursing outcomespatient outcome
spellingShingle Seon Heui Lee
Soyoung Yu
Miok Kim
Hee Sun Kim
Impact of South Korea’s Comprehensive Nursing Service Policy on Nurse and Patient Outcomes
Healthcare
comprehensive nursing service
health policy
nursing outcomes
patient outcome
title Impact of South Korea’s Comprehensive Nursing Service Policy on Nurse and Patient Outcomes
title_full Impact of South Korea’s Comprehensive Nursing Service Policy on Nurse and Patient Outcomes
title_fullStr Impact of South Korea’s Comprehensive Nursing Service Policy on Nurse and Patient Outcomes
title_full_unstemmed Impact of South Korea’s Comprehensive Nursing Service Policy on Nurse and Patient Outcomes
title_short Impact of South Korea’s Comprehensive Nursing Service Policy on Nurse and Patient Outcomes
title_sort impact of south korea s comprehensive nursing service policy on nurse and patient outcomes
topic comprehensive nursing service
health policy
nursing outcomes
patient outcome
url https://www.mdpi.com/2227-9032/8/3/223
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