The impact of effective factors on organizational citizenship behavior in Shiraz University of Medical Sciences`(SUMS) staff in 2010

Background: Organizational Citizenship Behavior indicates an individual cautious behavior that although is not known by formal organizational reward system directly, can have a positive and effective role on the organizational performance and lead to functional improvement. In this study the relatio...

Full description

Bibliographic Details
Main Authors: Sanaz sohrabi zadeh, Peyvand Bastani, Ramin Ravangard
Format: Article
Language:fas
Published: Tehran University of Medical Sciences 2010-09-01
Series:بیمارستان
Subjects:
Online Access:http://jhosp.tums.ac.ir/article-1-90-en.html
_version_ 1819097392624959488
author Sanaz sohrabi zadeh
Peyvand Bastani
Ramin Ravangard
author_facet Sanaz sohrabi zadeh
Peyvand Bastani
Ramin Ravangard
author_sort Sanaz sohrabi zadeh
collection DOAJ
description Background: Organizational Citizenship Behavior indicates an individual cautious behavior that although is not known by formal organizational reward system directly, can have a positive and effective role on the organizational performance and lead to functional improvement. In this study the relationship between Organizational Citizenship Behavior and its determinant factors has been surveyed. Materials & Method: This is  a cross- sectional study that was done on an accidental sample of 130 staff working in Shiraz University of  Medical Sciences (SUMS). The required data was gathered by using a questionnaire and descriptive statistics and person regression test were applied in significant level of 0.05.  Results: Results showed that there were statistically positive significant differences   between OCB and organizational culture, personality and internal control focus (p<0.001) in contrast with the reversed and significant differences between OCB and job stress (p<0.001).In addition there were statistically positive significant differences   between various dimensions of OCB with each other (p<0.001). furthermore , between courtesy  and organizational culture, control focus and personality, citizenship behavior and organizational culture, sacrifice with culture and personality and between conscience and culture, the statistically positive significant differences   were observed in spite of the statistically negative significant differences between courtesy, citizenship behavior,  conscience with job stress and also between  conscience and personality(p<0.05). Conclusion: reducing job stress , existing organizational justice and the group oriented organizational culture and also staff` characteristics the same as personality , control focus, etc can have an effective role on the incidence rate of Organizational Citizenship Behavior shown by staff in Shiraz University of  Medical Sciences . So attention to each of these dimensions and key factors and attempts for amplifying and supporting them by managers can develop these behaviors and lead to functional improvement in the organizations.
first_indexed 2024-12-22T00:14:22Z
format Article
id doaj.art-5c2960528d1142068cb85cb94598b13d
institution Directory Open Access Journal
issn 2008-1928
2228-7450
language fas
last_indexed 2024-12-22T00:14:22Z
publishDate 2010-09-01
publisher Tehran University of Medical Sciences
record_format Article
series بیمارستان
spelling doaj.art-5c2960528d1142068cb85cb94598b13d2022-12-21T18:45:21ZfasTehran University of Medical Sciencesبیمارستان2008-19282228-74502010-09-01917583The impact of effective factors on organizational citizenship behavior in Shiraz University of Medical Sciences`(SUMS) staff in 2010Sanaz sohrabi zadeh0Peyvand Bastani1Ramin Ravangard2 Background: Organizational Citizenship Behavior indicates an individual cautious behavior that although is not known by formal organizational reward system directly, can have a positive and effective role on the organizational performance and lead to functional improvement. In this study the relationship between Organizational Citizenship Behavior and its determinant factors has been surveyed. Materials & Method: This is  a cross- sectional study that was done on an accidental sample of 130 staff working in Shiraz University of  Medical Sciences (SUMS). The required data was gathered by using a questionnaire and descriptive statistics and person regression test were applied in significant level of 0.05.  Results: Results showed that there were statistically positive significant differences   between OCB and organizational culture, personality and internal control focus (p<0.001) in contrast with the reversed and significant differences between OCB and job stress (p<0.001).In addition there were statistically positive significant differences   between various dimensions of OCB with each other (p<0.001). furthermore , between courtesy  and organizational culture, control focus and personality, citizenship behavior and organizational culture, sacrifice with culture and personality and between conscience and culture, the statistically positive significant differences   were observed in spite of the statistically negative significant differences between courtesy, citizenship behavior,  conscience with job stress and also between  conscience and personality(p<0.05). Conclusion: reducing job stress , existing organizational justice and the group oriented organizational culture and also staff` characteristics the same as personality , control focus, etc can have an effective role on the incidence rate of Organizational Citizenship Behavior shown by staff in Shiraz University of  Medical Sciences . So attention to each of these dimensions and key factors and attempts for amplifying and supporting them by managers can develop these behaviors and lead to functional improvement in the organizations.http://jhosp.tums.ac.ir/article-1-90-en.htmlorganizational citizenship behavior(ocb)shiraz university of medical sciences (sums)staff` characteristicsorganizational functionorganizational ` characteristics
spellingShingle Sanaz sohrabi zadeh
Peyvand Bastani
Ramin Ravangard
The impact of effective factors on organizational citizenship behavior in Shiraz University of Medical Sciences`(SUMS) staff in 2010
بیمارستان
organizational citizenship behavior(ocb)
shiraz university of medical sciences (sums)
staff` characteristics
organizational function
organizational ` characteristics
title The impact of effective factors on organizational citizenship behavior in Shiraz University of Medical Sciences`(SUMS) staff in 2010
title_full The impact of effective factors on organizational citizenship behavior in Shiraz University of Medical Sciences`(SUMS) staff in 2010
title_fullStr The impact of effective factors on organizational citizenship behavior in Shiraz University of Medical Sciences`(SUMS) staff in 2010
title_full_unstemmed The impact of effective factors on organizational citizenship behavior in Shiraz University of Medical Sciences`(SUMS) staff in 2010
title_short The impact of effective factors on organizational citizenship behavior in Shiraz University of Medical Sciences`(SUMS) staff in 2010
title_sort impact of effective factors on organizational citizenship behavior in shiraz university of medical sciences sums staff in 2010
topic organizational citizenship behavior(ocb)
shiraz university of medical sciences (sums)
staff` characteristics
organizational function
organizational ` characteristics
url http://jhosp.tums.ac.ir/article-1-90-en.html
work_keys_str_mv AT sanazsohrabizadeh theimpactofeffectivefactorsonorganizationalcitizenshipbehaviorinshirazuniversityofmedicalsciencessumsstaffin2010
AT peyvandbastani theimpactofeffectivefactorsonorganizationalcitizenshipbehaviorinshirazuniversityofmedicalsciencessumsstaffin2010
AT raminravangard theimpactofeffectivefactorsonorganizationalcitizenshipbehaviorinshirazuniversityofmedicalsciencessumsstaffin2010
AT sanazsohrabizadeh impactofeffectivefactorsonorganizationalcitizenshipbehaviorinshirazuniversityofmedicalsciencessumsstaffin2010
AT peyvandbastani impactofeffectivefactorsonorganizationalcitizenshipbehaviorinshirazuniversityofmedicalsciencessumsstaffin2010
AT raminravangard impactofeffectivefactorsonorganizationalcitizenshipbehaviorinshirazuniversityofmedicalsciencessumsstaffin2010