Relationship between Personal Characteristics and Customer Orientation
The customer orientation and performance management are important factors that influence on the performance of the organization in market. Also, personal interaction component of services is often a primary determinant of the customer's overall satisfaction. So, it's necessary that manager...
Main Author: | mehri akbari |
---|---|
Format: | Article |
Language: | fas |
Published: |
Allameh Tabataba'i University Press
2004-08-01
|
Series: | Muṭāli̒āt-i Mudīriyyat-i Gardishgarī |
Online Access: | https://tms.atu.ac.ir/article_4887_7230251ee048daa90327be057296f02c.pdf |
Similar Items
-
Investigating relationship between personality characteristics and friendship Relationships between service providers and customers
by: Fraholah rahimi, et al.
Published: (2013-03-01) -
Investigating the Relationship between Personality Characteristics and Friendship Relationships between Service Providers and Customers
by: zahra Asadi, et al.
Published: (2013-01-01) -
The moderating effects of affective commitment on the relationship between personality traits and customer-oriented behavior
by: Ping, L. L., et al.
Published: (2016) -
A review of the relationship between internal marketing and customer orientation
by: Yusuf, G. O., et al.
Published: (2017) -
Determining the Relationship between Personality Characteristics and Job Performance of Health Worker in Lorestan Province, Iran
by: Mehri Hasanvand, et al.
Published: (2023-10-01)