Evaluation of the quality of referral letters: experience of a Brazilian oral medicine service

Abstract: Optimizing the quality of referral letters could be the first step to a correct clinical approach for patients. Referral letters should be legible and contain the necessary information to avoid delaying the patient's diagnosis and treatment. However, to date, few studies have been con...

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Main Authors: Camila Real Delegá Rodrigues, Patrícia Maria Fernandes, Alan Roger Santos-Silva, Pablo Agustin Vargas, Marcio Ajudarte Lopes
Format: Article
Language:English
Published: Sociedade Brasileira de Pesquisa Odontológica 2021-04-01
Series:Brazilian Oral Research
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1806-83242021000100236&tlng=en
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author Camila Real Delegá Rodrigues
Patrícia Maria Fernandes
Alan Roger Santos-Silva
Pablo Agustin Vargas
Marcio Ajudarte Lopes
author_facet Camila Real Delegá Rodrigues
Patrícia Maria Fernandes
Alan Roger Santos-Silva
Pablo Agustin Vargas
Marcio Ajudarte Lopes
author_sort Camila Real Delegá Rodrigues
collection DOAJ
description Abstract: Optimizing the quality of referral letters could be the first step to a correct clinical approach for patients. Referral letters should be legible and contain the necessary information to avoid delaying the patient's diagnosis and treatment. However, to date, few studies have been conducted on how referrals are performed in Brazil. Knowledge regarding the quality of referral letters can provide information to better guide health care professionals. This study was aimed at analyzing all referrals received by a single oral medicine service in Brazil. Referral letters were classified into poor, regular, good, and excellent based on key items concerning the primary morphology of the lesion, location, diagnostic hypothesis, symptomatology, time of evolution, consistency, size, and limits. A total of 500 referral letters were evaluated, including 271 (54.2%) from a private service and 229 (45.8%) from a public service. Dentists and physicians had written 475 (95%) and 25 (5%) referral letters, respectively. Among the 500 referrals analyzed in this study, the number of regular, poor, good, and excellent referrals was 236 (47.2%), 203 (40.6%), 58 (11.6%), and one (0.6%), respectively, showing a lack of important clinical information in referrals.
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spelling doaj.art-5c712b7ce7e349058e93ed4ee60226d32022-12-21T19:47:33ZengSociedade Brasileira de Pesquisa OdontológicaBrazilian Oral Research1807-31072021-04-013510.1590/1807-3107bor-2021.vol35.0037Evaluation of the quality of referral letters: experience of a Brazilian oral medicine serviceCamila Real Delegá Rodrigueshttps://orcid.org/0000-0003-4199-2379Patrícia Maria Fernandeshttps://orcid.org/0000-0003-1714-4505Alan Roger Santos-Silvahttps://orcid.org/0000-0003-2040-6617Pablo Agustin Vargashttps://orcid.org/0000-0003-1840-4911Marcio Ajudarte Lopeshttps://orcid.org/0000-0001-6677-0065Abstract: Optimizing the quality of referral letters could be the first step to a correct clinical approach for patients. Referral letters should be legible and contain the necessary information to avoid delaying the patient's diagnosis and treatment. However, to date, few studies have been conducted on how referrals are performed in Brazil. Knowledge regarding the quality of referral letters can provide information to better guide health care professionals. This study was aimed at analyzing all referrals received by a single oral medicine service in Brazil. Referral letters were classified into poor, regular, good, and excellent based on key items concerning the primary morphology of the lesion, location, diagnostic hypothesis, symptomatology, time of evolution, consistency, size, and limits. A total of 500 referral letters were evaluated, including 271 (54.2%) from a private service and 229 (45.8%) from a public service. Dentists and physicians had written 475 (95%) and 25 (5%) referral letters, respectively. Among the 500 referrals analyzed in this study, the number of regular, poor, good, and excellent referrals was 236 (47.2%), 203 (40.6%), 58 (11.6%), and one (0.6%), respectively, showing a lack of important clinical information in referrals.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1806-83242021000100236&tlng=enDentistsDiagnosis, OralOral Medicine
spellingShingle Camila Real Delegá Rodrigues
Patrícia Maria Fernandes
Alan Roger Santos-Silva
Pablo Agustin Vargas
Marcio Ajudarte Lopes
Evaluation of the quality of referral letters: experience of a Brazilian oral medicine service
Brazilian Oral Research
Dentists
Diagnosis, Oral
Oral Medicine
title Evaluation of the quality of referral letters: experience of a Brazilian oral medicine service
title_full Evaluation of the quality of referral letters: experience of a Brazilian oral medicine service
title_fullStr Evaluation of the quality of referral letters: experience of a Brazilian oral medicine service
title_full_unstemmed Evaluation of the quality of referral letters: experience of a Brazilian oral medicine service
title_short Evaluation of the quality of referral letters: experience of a Brazilian oral medicine service
title_sort evaluation of the quality of referral letters experience of a brazilian oral medicine service
topic Dentists
Diagnosis, Oral
Oral Medicine
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1806-83242021000100236&tlng=en
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