Analyse de l’activité tutorale dans un organisme privé de formation à distance selon le modèle d’Engeström : tensions et écarts au prescrit

This study explores e-tutors’ real work. It refers to the Activity Theory developed by Engeström (1987). It is based upon several types of data: ethnographic data, an instructional document, a questionnaire and individual interviews. The results principally reveal three types of tensions as describe...

Full description

Bibliographic Details
Main Authors: Melissa Dir, Stéphane Simonian
Format: Article
Language:fra
Published: Centre National d'Enseignement à Distance 2016-10-01
Series:Distances et Médiations des Savoirs
Subjects:
Online Access:http://journals.openedition.org/dms/1109
Description
Summary:This study explores e-tutors’ real work. It refers to the Activity Theory developed by Engeström (1987). It is based upon several types of data: ethnographic data, an instructional document, a questionnaire and individual interviews. The results principally reveal three types of tensions as described by the Engeström’s activity theory model: subject/community, subject/division of labour, subject/rules. The study concludes by questioning the instrumental function of instructional documents and communication tools in terms of work organization.
ISSN:2264-7228