Evaluating User Experience With a Chatbot Designed as a Public Health Response to the COVID-19 Pandemic in Brazil: Mixed Methods Study

Evaluating User Experience With a Chatbot Designed as a Public Health Response to the COVID-19 Pandemic in Brazil: Mixed Methods Study

BackgroundThe potential of chatbots for screening and monitoring COVID-19 was envisioned since the outbreak of the disease. Chatbots can help disseminate up-to-date and trustworthy information, promote healthy social behavior, and support the provision of health care services...

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Bibliographic Details
Main Authors: Bruno Azevedo Chagas, Adriana Silvina Pagano, Raquel Oliveira Prates, Elisa Cordeiro Praes, Kícila Ferreguetti, Helena Vaz, Zilma Silveira Nogueira Reis, Leonardo Bonisson Ribeiro, Antonio Luiz Pinho Ribeiro, Thais Marques Pedroso, Alline Beleigoli, Clara Rodrigues Alves Oliveira, Milena Soriano Marcolino
Format: Article
Language:English
Published: JMIR Publications 2023-04-01
Series:JMIR Human Factors
Online Access:https://humanfactors.jmir.org/2023/1/e43135

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