Technology-Enabled Collaborative Care for Concurrent Diabetes and Distress Management During the COVID-19 Pandemic: Protocol for a Mixed Methods Feasibility Study

BackgroundThe COVID-19 pandemic disrupted the delivery of diabetes care and worsened mental health among many patients with type 2 diabetes (T2D). This disruption puts patients with T2D at risk for poor diabetes outcomes, especially those who experience social disadvantage du...

Full description

Bibliographic Details
Main Authors: Lenka Vojtila, Diana Sherifali, Rosa Dragonetti, Iqra Ashfaq, Scott Veldhuizen, Farooq Naeem, Sri Mahavir Agarwal, Osnat C Melamed, Allison Crawford, Philip Gerretsen, Margaret Hahn, Sean Hill, Sean Kidd, Benoit Mulsant, Eva Serhal, Leah Tackaberry-Giddens, Carly Whitmore, Jennifer Marttila, Frank Tang, Seeta Ramdass, Gloria Lourido, Sanjeev Sockalingam, Peter Selby
Format: Article
Language:English
Published: JMIR Publications 2023-01-01
Series:JMIR Research Protocols
Online Access:https://www.researchprotocols.org/2023/1/e39724
_version_ 1797734513199022080
author Lenka Vojtila
Diana Sherifali
Rosa Dragonetti
Iqra Ashfaq
Scott Veldhuizen
Farooq Naeem
Sri Mahavir Agarwal
Osnat C Melamed
Allison Crawford
Philip Gerretsen
Margaret Hahn
Sean Hill
Sean Kidd
Benoit Mulsant
Eva Serhal
Leah Tackaberry-Giddens
Carly Whitmore
Jennifer Marttila
Frank Tang
Seeta Ramdass
Gloria Lourido
Sanjeev Sockalingam
Peter Selby
author_facet Lenka Vojtila
Diana Sherifali
Rosa Dragonetti
Iqra Ashfaq
Scott Veldhuizen
Farooq Naeem
Sri Mahavir Agarwal
Osnat C Melamed
Allison Crawford
Philip Gerretsen
Margaret Hahn
Sean Hill
Sean Kidd
Benoit Mulsant
Eva Serhal
Leah Tackaberry-Giddens
Carly Whitmore
Jennifer Marttila
Frank Tang
Seeta Ramdass
Gloria Lourido
Sanjeev Sockalingam
Peter Selby
author_sort Lenka Vojtila
collection DOAJ
description BackgroundThe COVID-19 pandemic disrupted the delivery of diabetes care and worsened mental health among many patients with type 2 diabetes (T2D). This disruption puts patients with T2D at risk for poor diabetes outcomes, especially those who experience social disadvantage due to socioeconomic class, rurality, or ethnicity. The appropriate use of communication technology could reduce these gaps in diabetes care created by the pandemic and also provide support for psychological distress. ObjectiveThe purpose of this study is to test the feasibility of an innovative co-designed Technology-Enabled Collaborative Care (TECC) model for diabetes management and mental health support among adults with T2D. MethodsWe will recruit 30 adults with T2D residing in Ontario, Canada, to participate in our sequential explanatory mixed methods study. They will participate in 8 weekly web-based health coaching sessions with a registered nurse, who is a certified diabetes educator, who will be supported by a digital care team (ie, a peer mentor, an addictions specialist, a dietitian, a psychiatrist, and a psychotherapist). Assessments will be completed at baseline, 4 weeks, and 8 weeks, with a 12-week follow-up. Our primary outcome is the feasibility and acceptability of the intervention, as evident by the participant recruitment and retention rates. Key secondary outcomes include assessment completion and delivery of the intervention. Exploratory outcomes consist of changes in mental health, substance use, and physical health behaviors. Stakeholder experience and satisfaction will be explored through a qualitative descriptive study using one-on-one interviews. ResultsThis paper describes the protocol of the study. The recruitment commenced in June 2021. This study was registered on October 29, 2020, on ClinicalTrials.gov (Registry ID: NCT04607915). As of June 2022, all participants have been recruited. It is anticipated that data analysis will be complete by the end of 2022, with study findings available by the end of 2023. ConclusionsThe development of an innovative, technology-enabled model will provide necessary support for individuals living with T2D and mental health challenges. This TECC program will determine the feasibility of TECC for patients with T2D and mental health issues. Trial RegistrationClinicalTrials.gov NCT04607915; https://clinicaltrials.gov/ct2/show/NCT04607915 International Registered Report Identifier (IRRID)DERR1-10.2196/39724
first_indexed 2024-03-12T12:45:25Z
format Article
id doaj.art-5c850fd7ceaa4309b08a2b0479d22fd8
institution Directory Open Access Journal
issn 1929-0748
language English
last_indexed 2024-03-12T12:45:25Z
publishDate 2023-01-01
publisher JMIR Publications
record_format Article
series JMIR Research Protocols
spelling doaj.art-5c850fd7ceaa4309b08a2b0479d22fd82023-08-28T23:26:52ZengJMIR PublicationsJMIR Research Protocols1929-07482023-01-0112e3972410.2196/39724Technology-Enabled Collaborative Care for Concurrent Diabetes and Distress Management During the COVID-19 Pandemic: Protocol for a Mixed Methods Feasibility StudyLenka Vojtilahttps://orcid.org/0000-0002-2424-0565Diana Sherifalihttps://orcid.org/0000-0002-4423-3848Rosa Dragonettihttps://orcid.org/0000-0002-8539-1762Iqra Ashfaqhttps://orcid.org/0000-0002-7545-2090Scott Veldhuizenhttps://orcid.org/0000-0003-3969-2756Farooq Naeemhttps://orcid.org/0000-0003-4760-4840Sri Mahavir Agarwalhttps://orcid.org/0000-0002-2705-5146Osnat C Melamedhttps://orcid.org/0000-0002-9663-2226Allison Crawfordhttps://orcid.org/0000-0002-1320-0664Philip Gerretsenhttps://orcid.org/0000-0003-4053-6814Margaret Hahnhttps://orcid.org/0000-0001-8884-9946Sean Hillhttps://orcid.org/0000-0001-8055-860XSean Kiddhttps://orcid.org/0000-0002-2435-786XBenoit Mulsanthttps://orcid.org/0000-0002-0303-6450Eva Serhalhttps://orcid.org/0000-0001-5467-923XLeah Tackaberry-Giddenshttps://orcid.org/0000-0001-5791-774XCarly Whitmorehttps://orcid.org/0000-0002-3974-4854Jennifer Marttilahttps://orcid.org/0000-0001-5200-3076Frank Tanghttps://orcid.org/0000-0003-3150-4108Seeta Ramdasshttps://orcid.org/0000-0002-7139-5519Gloria Louridohttps://orcid.org/0000-0003-1878-8257Sanjeev Sockalingamhttps://orcid.org/0000-0002-9626-1509Peter Selbyhttps://orcid.org/0000-0001-5401-2996 BackgroundThe COVID-19 pandemic disrupted the delivery of diabetes care and worsened mental health among many patients with type 2 diabetes (T2D). This disruption puts patients with T2D at risk for poor diabetes outcomes, especially those who experience social disadvantage due to socioeconomic class, rurality, or ethnicity. The appropriate use of communication technology could reduce these gaps in diabetes care created by the pandemic and also provide support for psychological distress. ObjectiveThe purpose of this study is to test the feasibility of an innovative co-designed Technology-Enabled Collaborative Care (TECC) model for diabetes management and mental health support among adults with T2D. MethodsWe will recruit 30 adults with T2D residing in Ontario, Canada, to participate in our sequential explanatory mixed methods study. They will participate in 8 weekly web-based health coaching sessions with a registered nurse, who is a certified diabetes educator, who will be supported by a digital care team (ie, a peer mentor, an addictions specialist, a dietitian, a psychiatrist, and a psychotherapist). Assessments will be completed at baseline, 4 weeks, and 8 weeks, with a 12-week follow-up. Our primary outcome is the feasibility and acceptability of the intervention, as evident by the participant recruitment and retention rates. Key secondary outcomes include assessment completion and delivery of the intervention. Exploratory outcomes consist of changes in mental health, substance use, and physical health behaviors. Stakeholder experience and satisfaction will be explored through a qualitative descriptive study using one-on-one interviews. ResultsThis paper describes the protocol of the study. The recruitment commenced in June 2021. This study was registered on October 29, 2020, on ClinicalTrials.gov (Registry ID: NCT04607915). As of June 2022, all participants have been recruited. It is anticipated that data analysis will be complete by the end of 2022, with study findings available by the end of 2023. ConclusionsThe development of an innovative, technology-enabled model will provide necessary support for individuals living with T2D and mental health challenges. This TECC program will determine the feasibility of TECC for patients with T2D and mental health issues. Trial RegistrationClinicalTrials.gov NCT04607915; https://clinicaltrials.gov/ct2/show/NCT04607915 International Registered Report Identifier (IRRID)DERR1-10.2196/39724https://www.researchprotocols.org/2023/1/e39724
spellingShingle Lenka Vojtila
Diana Sherifali
Rosa Dragonetti
Iqra Ashfaq
Scott Veldhuizen
Farooq Naeem
Sri Mahavir Agarwal
Osnat C Melamed
Allison Crawford
Philip Gerretsen
Margaret Hahn
Sean Hill
Sean Kidd
Benoit Mulsant
Eva Serhal
Leah Tackaberry-Giddens
Carly Whitmore
Jennifer Marttila
Frank Tang
Seeta Ramdass
Gloria Lourido
Sanjeev Sockalingam
Peter Selby
Technology-Enabled Collaborative Care for Concurrent Diabetes and Distress Management During the COVID-19 Pandemic: Protocol for a Mixed Methods Feasibility Study
JMIR Research Protocols
title Technology-Enabled Collaborative Care for Concurrent Diabetes and Distress Management During the COVID-19 Pandemic: Protocol for a Mixed Methods Feasibility Study
title_full Technology-Enabled Collaborative Care for Concurrent Diabetes and Distress Management During the COVID-19 Pandemic: Protocol for a Mixed Methods Feasibility Study
title_fullStr Technology-Enabled Collaborative Care for Concurrent Diabetes and Distress Management During the COVID-19 Pandemic: Protocol for a Mixed Methods Feasibility Study
title_full_unstemmed Technology-Enabled Collaborative Care for Concurrent Diabetes and Distress Management During the COVID-19 Pandemic: Protocol for a Mixed Methods Feasibility Study
title_short Technology-Enabled Collaborative Care for Concurrent Diabetes and Distress Management During the COVID-19 Pandemic: Protocol for a Mixed Methods Feasibility Study
title_sort technology enabled collaborative care for concurrent diabetes and distress management during the covid 19 pandemic protocol for a mixed methods feasibility study
url https://www.researchprotocols.org/2023/1/e39724
work_keys_str_mv AT lenkavojtila technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT dianasherifali technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT rosadragonetti technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT iqraashfaq technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT scottveldhuizen technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT farooqnaeem technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT srimahaviragarwal technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT osnatcmelamed technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT allisoncrawford technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT philipgerretsen technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT margarethahn technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT seanhill technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT seankidd technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT benoitmulsant technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT evaserhal technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT leahtackaberrygiddens technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT carlywhitmore technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT jennifermarttila technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT franktang technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT seetaramdass technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT glorialourido technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT sanjeevsockalingam technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy
AT peterselby technologyenabledcollaborativecareforconcurrentdiabetesanddistressmanagementduringthecovid19pandemicprotocolforamixedmethodsfeasibilitystudy