Issues and challenges of knowledge management in online open source hardware communities
Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization. In this paper, we investigate KM practices and needs in Open Source Hardware (OSH) communities. The aim is to provide insights into the KM issues and challenges facing...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Cambridge University Press
2020-01-01
|
| Series: | Design Science |
| Subjects: | |
| Online Access: | https://www.cambridge.org/core/product/identifier/S2053470120000189/type/journal_article |
| _version_ | 1811156430444560384 |
|---|---|
| author | Jason Xinghang Dai Jean-François Boujut Franck Pourroy Philippe Marin |
| author_facet | Jason Xinghang Dai Jean-François Boujut Franck Pourroy Philippe Marin |
| author_sort | Jason Xinghang Dai |
| collection | DOAJ |
| description | Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization. In this paper, we investigate KM practices and needs in Open Source Hardware (OSH) communities. The aim is to provide insights into the KM issues and challenges facing these communities. Our analysis is based on interviews carried out with the participants of 22 projects. Interview transcriptions were coded and tagged with concepts extracted from the literature. Text mining was used to uncover the main concepts embedded in the corpus. From this analysis, knowledge sharing emerged as one of the top-rated concepts. Codification and personalization also proved to be important KM approaches, both requiring support in the OSH design process. Using a dendrogram, we highlighted the benefits and challenges of codification together with some interesting concept associations. High contributor turnover, little or no standardization and weak project structuring are still key challenges for OSH communities when it comes to ensuring awareness, making decisions and sharing knowledge. |
| first_indexed | 2024-04-10T04:51:27Z |
| format | Article |
| id | doaj.art-5c9492fb108c4a69a488607bf8a23018 |
| institution | Directory Open Access Journal |
| issn | 2053-4701 |
| language | English |
| last_indexed | 2024-04-10T04:51:27Z |
| publishDate | 2020-01-01 |
| publisher | Cambridge University Press |
| record_format | Article |
| series | Design Science |
| spelling | doaj.art-5c9492fb108c4a69a488607bf8a230182023-03-09T12:32:01ZengCambridge University PressDesign Science2053-47012020-01-01610.1017/dsj.2020.18Issues and challenges of knowledge management in online open source hardware communitiesJason Xinghang Dai0Jean-François Boujut1https://orcid.org/0000-0003-1331-7800Franck Pourroy2Philippe Marin3CNRS, Grenoble INP, G-SCOP, Université Grenoble Alpes, 38000 Grenoble, FranceCNRS, Grenoble INP, G-SCOP, Université Grenoble Alpes, 38000 Grenoble, FranceCNRS, Grenoble INP, G-SCOP, Université Grenoble Alpes, 38000 Grenoble, FranceCNRS, Grenoble INP, G-SCOP, Université Grenoble Alpes, 38000 Grenoble, FranceKnowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization. In this paper, we investigate KM practices and needs in Open Source Hardware (OSH) communities. The aim is to provide insights into the KM issues and challenges facing these communities. Our analysis is based on interviews carried out with the participants of 22 projects. Interview transcriptions were coded and tagged with concepts extracted from the literature. Text mining was used to uncover the main concepts embedded in the corpus. From this analysis, knowledge sharing emerged as one of the top-rated concepts. Codification and personalization also proved to be important KM approaches, both requiring support in the OSH design process. Using a dendrogram, we highlighted the benefits and challenges of codification together with some interesting concept associations. High contributor turnover, little or no standardization and weak project structuring are still key challenges for OSH communities when it comes to ensuring awareness, making decisions and sharing knowledge.https://www.cambridge.org/core/product/identifier/S2053470120000189/type/journal_articleOpen Source hardwareOpen DesignKnowledge managementKnowledge codificationKnowledge personalization |
| spellingShingle | Jason Xinghang Dai Jean-François Boujut Franck Pourroy Philippe Marin Issues and challenges of knowledge management in online open source hardware communities Design Science Open Source hardware Open Design Knowledge management Knowledge codification Knowledge personalization |
| title | Issues and challenges of knowledge management in online open source hardware communities |
| title_full | Issues and challenges of knowledge management in online open source hardware communities |
| title_fullStr | Issues and challenges of knowledge management in online open source hardware communities |
| title_full_unstemmed | Issues and challenges of knowledge management in online open source hardware communities |
| title_short | Issues and challenges of knowledge management in online open source hardware communities |
| title_sort | issues and challenges of knowledge management in online open source hardware communities |
| topic | Open Source hardware Open Design Knowledge management Knowledge codification Knowledge personalization |
| url | https://www.cambridge.org/core/product/identifier/S2053470120000189/type/journal_article |
| work_keys_str_mv | AT jasonxinghangdai issuesandchallengesofknowledgemanagementinonlineopensourcehardwarecommunities AT jeanfrancoisboujut issuesandchallengesofknowledgemanagementinonlineopensourcehardwarecommunities AT franckpourroy issuesandchallengesofknowledgemanagementinonlineopensourcehardwarecommunities AT philippemarin issuesandchallengesofknowledgemanagementinonlineopensourcehardwarecommunities |